Firestone Complete Auto Care

Boise, United States

1.8

Closed now

6 reviews

Contacts

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Telephone:
+1 208-258-3062
Website:
www.firestonecompleteautocare.com
Address:
6690 W Fairview Ave, Boise, ID, 83704
Nearby public transportation stops & stations:
0.7 miNorthview & Cole
0.8 miValleyride Bus Transfer Station
1 miNorthview & Ash Park
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Today

Today 7:00 am – 6:00 pm
Closed now
Local time (Boise) 11:38 PM Wednesday, June 25, 2025

Business hours

Monday 7:00 am – 6:00 pm
Tuesday 7:00 am – 6:00 pm
Wednesday 7:00 am – 6:00 pm
Thursday 7:00 am – 6:00 pm
Friday 7:00 am – 6:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 9:00 am – 6:00 pm

Description

Specialties

Whatever You Drive, Drive A Firestone

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6 reviews of Firestone Complete Auto Care

No registration required
Place rating: 3
Boise, ID
Visiting today was decent. We needed an oil change and these folks did it for us. It was decently priced and well worth the time.
Granted it took over 30 minutes for the oil change.
One thing is that it would have been nice for water at this location instead of coffee.
The magazine selection is decent and updated which is nice to have while waiting.
These guys respond quick to customers as they come in. And waste no time on getting vehicles seen.
I will be coming back for future oil changes and vehicle inspections when needed.
Place rating: 1
Boise, ID
Extremely disappointed in this location’s service.
Wouldn’t recommend anyone to this location.
Task scheduled to be executed took three hours longer than any other Auto service place I have previously visited, even with a scheduled appointment days in advance.
Quoted price for service ended up being $ 30+ more than what first was mentioned.
Will not be back.
Place rating: 4
Meridian, ID
I started bringing my car here last year based on my best friend’s recommendation. They have completely revamped their customer service and auto care, and I’ve really noticed a difference. Today I brought my car in for an oil change appointment. Because they were running behind, I was given today’s oil change and my next one for free. For a girl on a budget, that alone was a great gesture. I bought my tires here, have had other maintenance done, and I’ll continue to use this facility in the future. Give the guys here a chance! :)
Place rating: 1
Meridian, ID
Completely awful!!! I made an appointment to get both my cars sets of brand new tires a month in advance. I was assured the tires I needed would be shipped to the store in time and I paid an extra $ 70 to assure the shipment. I showed up with my cars, and the set for one car had not even shipped yet!!! Trying not to be too upset, I left my other car and went on my way. They assured me it wouldn’t be longer than 1.5 hours and they would call me when it was ready. After hearing nothing, I called 2.5 hours later, and was informed they hadn’t even started on my car yet!!! So much for reserving an appointment time! Spent an entire afternoon waiting for one car when both cars were supposed to be done in a couple of hours. I will never do business with them again. Going to Sears.
Place rating: 1
Kuna, ID
Worst customer service I’ve ever experienced. Their clerk Alan is a know it all smart ass.
Place rating: 1
Meridian, ID
Firestone:
I just wanted to let you know how much I DID NOT APPRECIATE THE TREATMENT YOU GAVE TO MY DAUGHTER. When she came in to have the problem diagnosed she DID NOT NEED the «she’s just a woman treatment. What she needed was the truth, something you were not about to give. That diagnostic fee you charged her was robbery. The estimate of $ 1,100 for a new fuel pump was absolutely criminal. She went elsewhere for the fuel pump and the replacement didn’t fix her problem.
THE PROBLEM WAS THAT SHE NEEDED ANEW BATTERY! Once replaced the problem left.
Oh yea, the correct diagnosis was done by a retired lawyer friend who also did the repair.
If you have any integrity at all you will refund the fee you charged as well as make it right with my daughter regarding the bogus repair job she had to pay for elsewhere.
Yours Truly,
Kent Goldthorpe, Meridian, ID