Viziato Salon and Spa

Do NOT waste your money here. If I could give zero stars I would. This place used to be great. I think maybe new ownership? Went for pedi. Horrible experience all the way around. Had to go home and pumice my dead skin off because they didn’t do it! Also had to repaint toes. Total rip off.

Scheduled a day at the Spa for my mother and my wife for Mother’s Day. On Mother’s Day they were SUPPOSED to receive both the top level manicure and pedicure. INSTEAD they showed up to find that the people that were supposed to take care of them were not in store and they were the actual OWNERS. They were called several times by a couple of nice ladies who were there, but already busy with other clients. After waiting an hour and several more attempts at reaching the owners the first two girls were done with their current clients and were able to give my wife and mother at least a pedicure.
To say the least what was supposed to be a great mother’s day experience turned into a massive disappointment and inconvenience. The delay caused them to be late for the family event that evening and they were forced to do their own nails when they got there (as they had not had anything on them in anticipation of the manicure.) I will say that they were offered wine as they waited. Unfortunately they said that turned out to be undrinkable. It was probably opened way too long was their guess.
I have called to try to get in touch with owners or management but they never seem to be in the store.

This place is terrible. I had reservations with my friend and her mom for a pre-​wedding girls day. I have never had a manicure before and this was the reason why… the girl who did my nails did not put any sort of protection on the nails to prevent it from chipping so my nails already were peeling paint off that night at the wedding! What a disaster! I also decided to get my hair cut and styled for the wedding. Big mistake there! She left my frame choppy and not even… she did not style my hair the way I wanted to. I even showed her a pic of what I wanted my hair to look like… Big luscious curls. She gave me «Taylor Swift» curls… tiny curls that made me look like that chick from the movie Annie! She just kept saying oh once you brush it out it will look great… it looked everything but great. This is not what I asked for. I was so embarrassed at my friends wedding because I was the Maid of Honor with hair that looked like Annie and nails that were deteriorating by the minute. I would not recommend this place to anyone!

My mom had made mani/​pedi appointments for us the day of my wedding to help us relax and enjoy the time before the ceremony. From the moment we walked in I really wish we would have walked out. The woman at the front desk didn’t even greet us! We actually had to tell her what we were there for. The pedicure stations were a mess and looked dirty and unorganized (the nail clippers the woman used on me looked really dirty). The women never spoke to us and acted like we were a huge inconvenience to them. Our pedicure/​manicures lasted a total of 30 minutes and then we were rushed out. I’ve had pedicures at the mall that were much more enjoyable and less expensive than this. Overall this establishment was dirty and unorganized and the staff were rude. I honestly was pretty pissed by the time we left. Seriously save your money and go elsewhere, this place is terrible. If I could give 0 stars I totally would.

I hate seeing such low stars here, especially because the salon has been redone since the «dark days» (so I hear).
I’ve only ever been here to get my eyebrows waxed, but have always been pleased. (I mean, I do keep returning.)
The staff is usually friendly, I think only once they were rude. I never make an appointment, and they’re always more than happy to take me last-​minute. I’m pretty sure I’ve had a different gal each time.
I’ve been told it’s a little pricey as far as a brow wax goes, but I trust them and the salon is clean, so I never mind.

I was here a few months ago but forgot to add my two cents! So here it is:
So-​so.
I took my bestie here for a birthday pedi. I made appointments so we would be together and side by side.
The good part. The were nice, salon appears clean. Although they were a little behind, they did get us back quickly. Nice calf massage with pedi.
The not so good part. Although we had an appointment, they were behind, I hate to wait. We did get to sit side my side but the chair/​foot soak tub I was seated at didn’t work. That’s part of the pedi experience in my opinion and I was so disappointed. Not only did it not work, they knew it and sat me there anyway. (When I mentioned it wasn’t working, the girl said, ‘oh yea, it stopped earlier’). The pedi was a fine, but I think they should have offered me a discount.
We’re not going back and don’t think you should go either!

I was in Boise from out of town. I usually go to European wax center but there wasn’t one open in boise. I was hesitant because of the lack of reviews. However, I decided to try Viziato spa. They had a lot of appointments available and were very friendly. The spa was beautiful and very quiet and clean. Alisa was wonderful! She was very pleasant and made me feel comfortable. She did a great Brazilian wax and will definitely return if I need a wax when I visit next time. For the price and easy appointment, it’s well worth it!

Awesome service and a good place to get a professional hair cut. I would give it 3 $$$ for haircuts. The stylist I like is Amanda.

So disappointing! My loving husband purchased 3 V-​signature mani/​pedi combos for my mom, my mother-​in-​law and I (at 90 bucks a pop, we were almost 300 bucks in without a tip). Needless to say, we were expecting the mother of all polish experiences. Unfortunately, Viziato didn’t deliver. Not only did they not deliver anything special, if I had paid $ 35 for this combo, I still would have been upset. Their website promises «complimentary drinks» and «paraffin dip with pampering calf/​foot deep massage». Uh, no. The ladies there were so unprofessional, didn’t make it feel like a relaxing or special experience — no drinks (uh, wine? hello?) — no paraffin dip (they dipped kleenex in the paraffin and then laid in on our feet). Massages (if you can call them that) were weak! My gal sort of rubbed my arms while my hands had paraffin on them, but never massaged my hands once she took the wax off (same for feet!). There was also a lot of «What are our scents for scrubs? Do we scrub their hands or just feet? How do I do this?» Obviously not a real seasoned crew…
My poor mom’s pedicure was so terrible that she declined the remainder of her gift certificate and didn’t get a manicure. When she showed the gal how bad her toes looked (omg, horrible! polish all over, some toes not painted all the way), the gal took $ 10 off and promised to repaint them — unfortunately we had a lunch appointment to get to.
Overall, I would NEVER come back to this place. Lucky for my husband, I really do appreciate his sweet gesture.

Used to be awesome… new owners. still spendy but tacky, dirty and unprofessional. Lady was sewing curtains right next to the mani and pedi stations… fabric in polish. Polish was applied sloppy. Had to ask them to clean pedi station prior to use. Long time customer gone!

I am so sad. This was my salon for more than 2 yrs and they are now out of business. I wish I knew where my stylisty went!

This place gives great bikini waxes. Best in town. Of course a bit more spendy than other places but worth it. I have had bikini wax two times here and both times were very well done. I went to another place and the wax was too cold. Then it was too hot and burnt the hell out of me. Trying to get my guts up for a brazilian wax. Maybe next tiem…

Let me preface this by saying that I have an unhealthy obsession with my eyebrows. I’ve lived in four different cities since I’ve started getting my brows waxed and let me tell you: finding a good waxer is harder than finding a mate, no joke!
So, it is with the utmost sincerity that I suggest that you make an appointment with Jen at Viziato. You’ll thank me.
If you don’t currently get your brows waxed/​shaped, it’s time you start :)