Arch Street Dental

I was referred to Arch Street Dental by an office colleague who raved about the excellent service she received. I went for a cleaning and night guard fitting. Both went well.
Atmosphere: upscale, marble floors, coffee machine, flat screen tvs
Service: Very nice people
Care: Cleaning wasn’t painful, dental equipment looks modern
I commend them for an impressive dental office and friendly people. I do have one major issue with this business. I got screwed over when it came to billing. Apparently the night guard that I got wasn’t covered by my insurance. What happened was my insurance only covers night guards every two years and I didn’t remember the last time it was ordered and Arch Street Dental told me they checked with my insurance and had it approved. I doubled checked with my insurance company and confirmed that it hasn’t been two years therefore the claim was rejected. Furious, I brought this up to the lady at the front desk and asked her why it was rejected when she told me it was approved. Her response was basically that it was approved and it was just too bad the claim was rejected.
Of course it didn’t matter that I had to pay for the entire night guard. To them it’s not sorry I screwed up, it’s sorry you have to pay so I feel bad for you. Arch Street Dental collects much of the money upfront so they are taken care of financially so when things «unexpected» go wrong with a patient’s insurance claim they can wash their hands and say too bad. They have no incentive to take extra care in making sure a patient’s insurance pays because in the end Arch Street Dental is made whole. Looking back at their bill, there’s a lot of language about them not being responsible for mistakes and that it’s basically the patient’s job to do all the work. Didn’t think anything of it at the time, but it makes sense now. They don’t want to take responsibility for their carelessness. They should have made sure when they told me it was approved that it was instead of informing me a week later it was rejected and telling me to pay the rest of the balance.
That’s fine by me. I’ll be finding another dentist. I work too hard for my money to have it wasted like that.

I visited Arch Street for a teeth cleaning and decided to get my wisdom teeth out there the next day. The staff were very professional and the office is very comfortable, clean and modern. The receptionist Francine was very sweet and accommodating and the dentist that removed my teeth was great. I will definitely go back to this office and highly recommend the office. Massage chair was great.

I found Arch Street Dental by chance on Groupon and thought i’d give it a try. Having lived in Boston for 10 years i’ve yet to find a dentist that I was happy with. I’ve now been back three times and am so happy that I found Arch Street Dental.
The staff is incredibly friendly. The office is clean. It’s very easy to book appointments (calling, the website or email). I would highly recommend Dr. Mamulashvili and her staff.

So I came in here after our secretary recommended it. It is super close and I hadn’t been to the dentist in a while… plus you can book online and I HATE having to call places, so I thought– why not?
This place is awesome– they have massage chairs! and TVs! Everyone was really nice. If you work downtown this is a great place to go… I just went on my lunch break. Highly recommended!

I came here for a cleaning and am so happy with the everything!
Not only did they give me a great cleaning, but they also had a promotion where they give new clients a whitening kit for free! How cool is that? Oh and did I mention that the chair where you sit has massage options?
The staff was very friendly and I am so happy to have found them!
Do not be afraid or hesitant to try this place out — it is as good as it gets :)

I have been to many dental offices but this place is new, clean and has amazing staff.
Dr. Eka was very friendly, professional and very knowledgeable.

I went to the recently opened Arch Street Dental using a Groupon. Granted, I was very hesitant to use a Groupon for the dentist, but I was soon put at ease. The dental office feels brand new and has state of the art equipment. Everyone who works there is very pleasant and professional. And the dentist herself, Dr. Eka, does your cleaning and examination. It turns out she has offices in multiple other locations (as I was told) and this is just an additional new location for her. I was very impressed and would certainly recommend her practice to anyone.