Jump On In Boston

Have been there twice now for children’s birthday parties. Lots of fun, for children and adults. Grown ups too can go on the slides. Probably the only thing I’d change about Jump On In would be that *everyone* should have to take their shoes off to be in the playrooms. Right now, only those who want to jump/​slide have to — which means that some people are walking around in shoes, some in socks, kind of gross anyways, but especially when the weather is bad and some people’s shoes are wet, dirty, etc. Would be better if the playrooms were socks only.
The last time I was there, JOI could have been a little cleaner, too. But overall, a really fun place.

Fun place for kids. We have been there for bday parties. Kids have tone of bouncing fun. Highly recommended to give it a try.

We just had our daughter’s 3^rd birthday party this morning at the Boston location. It truly exceeded our expectations. Tons of fun bouncy houses and slides, generous amount of time in each jumping room, great service, clean and well equipped cake/​party room. We’ll be back!

Perfect hot day active play time. Took my 3 grandsons here this morning. Awesome! Lots of action in air conditioned comfort. Love it!

Tons of fun play blowups and toys in a closed in area. Nice enough, but definitely a play at your own risk kind of place… and not like there is a lot of security, so watch your kids and your business :)

Had our sons birthday party here and it was age appropriate for everyone 1 – 99. kids had a blast and adult had just as much fun jumping in the large structures with the kids. We will be back. Minus 1 star because the teenage staff was rude to grandma.

We attended a birthday party in March 2015. Yesterday in the second play room the facility had opened the rear door that opens to parking lot. The door was unattended. Not only was foot traffic coming in, but any child could’ve easily walked out. I closed the door and went to report this to a staff member but not one staff member could be found on the floor. Won’t be bringing my children to a place that doesn’t have security as its top concern.
Otherwise the facility was clean and appeared well maintained.
The children love coming here and out of our five visits to birthdays haven’t seen any opened doors, etc. except for our most recent visit.

We had my sons third bday party here and it was the best!!! My son and all his friends thoroughly enjoyed themselves. The adults, including myself, did too. I got a good workout & ate some good pizza :) they are soooo accommodating!!! I couldn’t be happier with that experience!

We have been to several birthday parties here and have a few more coming up in the next few months. I really can’t say enough good things about this place. They have parking on site. It get full, but we have been able to find a spot each time we visited.
When you first arrive, there is someone at the desk ready to collect presents, take your information, and you have you sign a waiver. Something small that I found impressive is that they keep the waiver on file; so if you go to many parties you don’t need to fill one out every time. It seems like a small thing but it shows their attention to detail and commitment to great customer service.
The birthday party starts in play room A and you get a certain amount of time in this room (I believe 30 minutes). You and the party attendants have the room to yourself and it’s big, clean, and a ton of fun! There are several big slides to slide down, a jumpy maze, and a regular bounce house (and more). There are plenty of staff around watching everyone and making sure the kids can get up and down. Parents are welcome to jump with their kids as well.
When your time is up in that room, the staff line up the kids and roll the shoe rack into the next room for another set amount of time. Room B’s cool feature is an enclosed area where kids can shoot soft balls at one another from pressurized guns. They were protective goggles and really get a kick out of pegging each other with the balls. Room B also features a lot of slides and bouncy equipment.
After the kids are done jumping, they file into the food and cake room where everything is all set up. They get their hands sanitized and are fed. The staff really keep things moving.
As I said at the beginning, I can’t say enough great things about Jump on In. I haven’t hosted a party here yet but we will. My girls keep asking for one and I think this is the year we will jump on into having efficient, fun parties here (pun intended). I’d say the perfect ages are 3 – 6 but younger kids have fun in some of the smaller bounce houses and I’m sure older kids still like it too.

I decided to bring my 3 year old in for a jump session during the February school vacation week. Initially, I was concerned that the place would be a zoo and that she may get pummeled by older kids. I was also nervous about being able to help her manage the houses as I had my 7 month old strapped to my chest in a baby carrier. However, I was pleasantly surprised! We managed to get in a few minutes after opening (which I think saved us from the larger crowds). My daughter (who is quite petite) was able to manage most of the bounce houses on her own. When she needed help one of the «referees» was always near. He took her up and down the huge inflatable slides and was really looking out for her knowing that I was nervous. She managed to jump the entire two hours and loved every second of it. I suggest letting the referees know if you think your child may need a hand. Our referee went way above and beyond his job and he seemed to genuinely enjoy it. She can’t wait to go back!

The facility itself is good — pretty clean, keeps the kids entertained, etc. It sounds like birthday parties go well here, too. If you’re at an open gym session, however, consider yourself warned: there are basically no employees enforcing any rules. Unfortunately, there are plenty of inattentive parents letting their kids race around, knocking over younger kids, jumping over the sides of the inflatables, etc. Even worse are the adults IN the inflatables, taking up space and knocking into little kids. It would be great if there were more «referees» around to deal with this.

EXCEPTIONAL CUSTOMER SERVICE!!! I would give this place more stars if I could!
My daughter was there for an open jump session, and at the end her rain boots were missing. It was pouring rain & we were walking home. The supervisor called the people who had been there before (there were two preschool graduation parties happening at the time we were there,) and located her boots, which were mistakenly taken by someone else. When that person refused to return with my daughter’s boots, the manager **drove to her to go retrieve the boots** and bring them back to us! Unbelievable! We were also given several free passes … and before they were able to locate the boots, they even offered to buy my daughter another pair of boots!
I truly feel they went above & beyond to take care of us. I’m sure they have a policy (like most other businesses,) that they are not responsible for lost or stolen items, and the fact that they were so genuinely concerned & helpful really blew me away! So few businesses excel at customer service, and the managers at Jump On In really impressed me & demonstrated that they truly care about their customers.
Also, the place is very bright and spotlessly clean (even the restrooms,) and the equipment is in great condition. The staff are attentive & keep the kids safe & keep the action moving. It’s a safe, clean, fun & positive place to take your children.
I couldn’t recommend Jump On In more highly!

Woburn has always been my jump on in of choice, but we were invited to a Birthday Party here.
Its nice, MUCH smaller then Woburn, and the set up of both rooms was kind of off that if I wanted to sit down on the benches I couldnt see my child at all…
Other than that it was fine, less bouncy houses then woburn too, but they did have a really cool baseball house thing were 4 kids could go in & play back & forth…

My daughter had a wonderful 6^th birthday party at Jump on In. The facility is prestine with multiple rooms of slides, obstacle courses, inflatable houses. The children had a wonderful time and I recieved many compliments from parents on the venue. The Jump on in staff was very helpful in making her party a success. Since her birthday party, my daughter and her friends have gone to the open playtime at Jump on in several time. They have always enjoyed themselves. I would highly recommend Jump on In for birthday parties and open play times.

We had a birthday for our 3 year old at Jump On In and it was the best decision. From the moment we entered, our «referee» LaTonya, greeted us and took care of everything. We had a second referee, Herm” who was equally pleasant and enthusiastic. They engaged the children and made sure everyone had a great time. LaTonya even gave my mother-​in-​law batteries for her camera! The whole place was clean. All the equipment was in perfect condition. I don’t have a complaint. Worth every penny.

The good:
— Great for kids, especially in the winter.
— Exceptionally clean facility.
— All of the bouncy houses and slides are in excellent condition.
The not-​so-​good:
— You have to register (and pay) in advance online to reserve your spot for the open jump. Other similar places ask you to reserve a spot but don’t make you pay in advance. I’m not sure if it’s refundable if something comes up. There were only about 4 kids in there total when we went, so it’s not as if they couldn’t accommodate drop-​ins.
— The pricing on the open jump is steep: $ 12 for 3 hours. But, honestly, how could anybody stay there for 3 hours? The facility is big but not THAT big. I can’t imagine staying for more than 1.5−2 hours max. $ 12 for an hour or two of fun seems unreasonable to me.
— Open jump ends at 4:30, but we were thrown out before 4:30 because they had a birthday party coming in. The employee was gruff when asking us to leave. I was pretty upset because we were paying customers and we intended to stay until open jump ended. If I knew we were going to be throw out earlier, I would have shown up a little earlier.
Why does their open jump end at 4:30 when birthday parties also start at 4:30? Shouldn’t there be a buffer? It seems that it wasn’t fair to the people who scheduled their birthday party, either.
The owner came out and apologized to us for the employee’s rude manner, which I appreciated. I understand they are still new and possibly ironing things out, and I might try them out again but it left a bit of a bad taste in my mouth.

Went here for a birthday party and it was great! This is one of the newer concepts out there, rooms with inflatable obstacle courses and slides. Since there are so few places to have kids birthday parties nowadays these places are good to have around. The place is immaculate and offers two huge rooms filled with inflatable slides, obstacle courses, bouncy houses etc. The system they have down is pretty good, where they keep things orderly and line kids up ushering from one place to another. Not sure what the prices were but I would highly recommend this place and the staff are both friendly and accommodating. Keep up the good work!