Luxe Pet Resort

Writing this review for cats.
I think this offers great space for cats to stay in while owners are away. The prices are reasonable and there are different tiers for the type of «villa» that your cat (s) stay in. I keep our girl in the deluxe aquarium villa when we go, giving her some entertainment with a tank of tropical fish as her window. There is also a jungle room option where the kitties can go on a per-​hour basis (only $ 8/​hr) to have more room to run and climb and just relax with more space.
They do cater to special needs cats, but they don’t take in any pets with communicable diseases (or those that have had one in the past 30 days). Vet records are taken, and it’s a rather safe and healthy environment.
I love the options, the people, and the location. Worth every penny. Five stars!

My dog spent last week boarding while I was away. I had to jump through hoops to get all the things done that they required. All his shots, of course. Then they told me they needed a fecal sample after I went to the vet. Another $ 40. Then I brought him over to be evaluated. I didn’t mind that either. When he came home he had kennel cough and my sons dog got it too. It is very contageous. So I know my dog was not the only one that got it. Spent another $ 100 for the vet, as did my son for his pug. I told them the story and they said that happens now and then. They were not that caring then. So much for fancy pancy luxe. I could have taken him anywhere to get kennel cough.

Luxe is the only place I trust with my dog Murray. He has been going to Luxe since he was five months old (he’s now 2). The staff always knows him by name the second we walk in. Murray goes in the back with the staff and doesn’t even turn around to say bye to us because he’s so excited! Their screening process of potential boarders is fantastic and makes sure that all animals are safe while their families are away. The owners are extremely involved and always make sure Murray is well taken care of. We take Murray once a month for boarding just so he can visit all of his puppy friends. It’s about 40 minutes from our house but well worth the drive! If we were closer we’d have him in daycare daily! It’s great to pick him up and see how exhausted he is from all the playing. All in all Luxe Pet Resort is a great establishment!

Rebecca the groomer here is the BEST. My puppy Myles is super nervous and timid in new spaces. She gave me some helpful tips on how to help him overcome his shyness. Additionally, they did a great job grooming Myles. He smelled amazing and looking quite handsome with his fall handkerchief that they tied around his neck. I really like this place because they really do care for your pet and are not just trying to collect some money like other places I have been to. I highly recommend this place.

Worth the trouble to go through their thorough evaluation of your pet and paperwork requirements. My dog is always happy to go, satisfied to come home and expertly treated. His groomer couldn’t be more attentive and gentle and I feel confident each pet my dog encounters during his stay has been as rigorously evaluated as he has. The facility is clean and the staff extremely polite and vested in each creature they greet.
Truly worth getting on their roster.

I cannot say enough good things about Luxe! It’s worth every penny for the exhaustion that my pup endures after a day here. If it’s true that a tired dog is a happy dog, then my 11 month old puppy has reached Nirvana being here for the day, he fell asleep in his dinner the other night (and he NEVER misses a meal). He practically throws himself out of the car when we turn into the parking lot, which we’ve done a lot lately as I am packing our house to move. Going here gives him something to do while I paint and pack, and I really feel that the staff loves him. I love how they know all the names of the dogs and their owners, and greet them as such when they walk in the door. I’ve even been greeted by name when I am out in the «real world» sometimes I don’t even have my dog with me! It’s happened at the pet store and at the park, I feel like that is customer service that goes one step above.
I’m not sure who will miss this place more when we move, Chex or me, but we will definitely be back for visits when we’re in Boston. Until then we’ll keep hoping they open a Luxe 2.
Thanks for all you do!

This place is quite expensive but it is fun for the dogs, super clean and the staff is always friendly. We take our mid-​sized puppy 8 month-​old there once a week or every other week, and have used them to board her three or four times. The dog absolutely loves it: she starts her excited barks as soon as we pull into the parking lot, and drags me into the front door, tail wagging. She comes home happy and very well exercised. They keep good tabs on what she’s eating and if she seems to be doing well with other dogs.
We’ve had some minor grooming done there, and the groomer is wonderful; they also give terrific baths that leave your dog smelling great.
They little cubicles they use for boarding are quite large — much larger than the large crate our dog sleeps in at home — and they all have an elevated dog bed.
They are strict about the vaccination requirements, so the first time you go make sure you ask them to send you the list of shots your dog will need. And it makes perfect sense to me that they require dogs be neutered/​spayed.
You’ve got to figure out for yourself if the price is worth it for you, but from my perspective I feel a lot better sending my dog here than several other places I looked into that are nearby but dirty or have a reputation for getting your dog sick or having them come back scared.

My dog adores it here! She comes home exhausted every time I take her. The staff is incredibly friendly, the whole facility is clean and very nice – honestly, it’s nicer than many daycare facilities for humans.

I have to say, I’m shocked that there would be any negative reviews for Luxe. We have used them for daycare, overnight boarding, and grooming, and I can’t speak more highly of the facility or their staff. My dog literally pulls me in there and tries to push the doors open himself when we get there. Yes, there have been some new faces recently, but that’s only b/​c they’ve finished building up their staffing.
Anytime I’ve been there, the place is clean and smells great, and the dogs always seem like they’re having a great time. The overnight suites (no cages anywhere!) are cleaned every day, and you can bring in toys and snugglies from home. For grooming, Rebecca is awesome. She listens to what you want and even sends you home with a report card and treats.
Again, yes, their prices are not cheap. But they are very comparable to any other place in the city, if not cheaper, and I have no problem paying a little extra knowing my dog is always happy and safe there. Just wish I could afford to let him play there every day!

This place is nicer than some hotels that I have stayed in. Really nice staff and the facility is brand new-​it truly looks like a resort. My puppy gets so excited as soon as I pull in to the parking lot so I’m sure she has a blast.

I picked up my Cavalier King Charles spaniel from this kennel two days ago — he was very happy and clearly well cared for during his ten day stay at the lux pet resort. This is a new business with a nice bright, clean new facility, two outside doggy yards and a dog run. They bring the dogs outside for a playtime 45 minutes or so three times a day. The staff was very responsive and clearly loved dogs. they allowed me to bring his crate and any toys I wished from home as well as his dog food. This was the first time I had ever put my a little over a year old dog into a kennel and I was concerned as he is used to a lot of personal attention and love. He is a very sweet dog — they prescreen dogs for their personality/​needs and group them into playgroups for compatibility. I had also hired them to provide him with personal play time for 20 minutes a day — when I arrived unannouced to pick him up he was in the middle of a play session with one of the staff — he was a very happy boy having a very good time! I will be using this place again over Christmas. Their care, concern and love of dogs was evident in every staff member I met.