Mega Mobile

Boston, United States

3.9

Closed now

7 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 857-301-7242
Website:
www.megamobileboston.com
Address:
230 Newbury St, Boston, MA, 02116
b/t Fairfield St & Exeter St
Back Bay
Nearby public transportation stops & stations:
410 ftSpring Street opp Charles River Loop
430 ftCharles River Loop
490 ftSpring St @ Charles River Loop
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Bussiness info

Accepts Credit Cards
Yes
Parking
Street
Bike Parking
Yes

Today

Today 10:00 am – 8:00 pm
Closed now
Local time (Boston) 12:42 AM Friday, November 29, 2024

Business hours

Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 8:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 8:00 pm
Sunday 11:00 am – 6:00 pm

Description

Specialties

Mega Mobile Boston specializes in unlocked GSM phones, mobile lifestyle accessories, cell phone repairs and unlocking services. Mega Mobile has the largest selection in New England of the top unlocked GSM phone models from brands: Apple, Samsung, Sony, HTC, LG, Motorola, Google, Nokia, Blackberry. Mega Mobile has 10 years repair experience on all makes and models. We are fast, reliable, pay attention to detail, and offer a 30 day warranty on our repair work. Mega Mobile’s skilled repair techs will quickly replace your cracked iPhone or Samsung screen, while you wait as well as perform more complex repairs on any cell phone model. For students and international visitors, Mega Mobile will quickly get you a local Boston phone number, or unlock your current phone, and help you choose the pre paid plan that best meets your individual situation, or stay. Visit a Mega Mobile store today, and let our knowledgeable staff help you find the right solution for your needs.

History

Established in 2006.

MEGA MOBILE is also one of the first businesses to offer cell phone repair starting with one person repairing phones as a hobby back in 2004 and building it to a flourishing business. With 10 years of experience, repairing in a time when the concept that cell phones could be repaired was unknown, we received our customers solely from word of mouth referrals. This is why we have experience in a wide range of phone models and repair scenarios. We will continue to offer experienced, professional, fast, expert repair and unlocking services.

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7 reviews of Mega Mobile

No registration required
Place rating: 5
San Francisco, CA
I rarely bother with reviews, but this place deserves one. Unfortunately I have had to visit their store twice in just two weeks — the first time for a cracked screen, the second time for water damage. They did a great job repairing my screen — it only took a day, and they delivered great work for a reasonable price. Most places have to order the part for a Motorola Android. They had the piece in stock, delivered the work as promised and for the price quoted. So, given the service, they were the first I called after I dropped my phone in the toilet! The staff were generous with their time as they explained the best way to deal with water damage, options — bag of rice trick etc. but I had done everything wrong, and so for $ 30 thought it would be worth bringing it in to see if it could be salvaged. Long story short, their technician did a wonderful, diligent job of trying to revive the phone but after several hours explained that although he could probably still fix it, the screen and battery would need to be replaced and parts alone would likely cost close to the price of a new phone. So after many hours, I was told to save myself some money and buy a replacement, and wasn’t charged a dime. I witnessed a few others come in for work, and the customer service was wonderful — at one point they called up an associate who was not yet at work to help translate a customers request from Spanish!
I hope I don’t have to come back, but for any phone trouble anywhere in the Boston area, this is your place.
Place rating: 1
Chicago, IL
The little chubby dude behind the counter was mad rude. Could use a lesson in customer service. I walked in about 30 minutes before closing and, instead of taking me he shuts it down right at the door. I walked a block to iFixYouriPhone (see previous review); they’re open later (Til 9) and they don’t have stank attitudes.
Place rating: 1
Cohasset, MA
I called Mega Mobile and asked them if they could repair my shattered iphone screen. They said that if I came they would do it in under two hours. I abruptly left my office and arrived at the store within 10 minutes of my phone call where I was informed that they could no longer repair my iphone for another week. They should have informed me of that on the phone because I went out of my way and wasted my time going there. The employees were rude and misleading and offered no alternatives.
Place rating: 5
Boston, MA
Mega Mobile is one of those places that blows away all expectations. Their service is top notch, and the repair team was amazing. Instead of upselling or promoting, they gave me the most realistic option. I came in expecting I’d have to buy a new battery, but they boosted my battery for free. Very intelligent and personable guys; will definitely be recommending this service to others.
Place rating: 5
Cambridge, MA
Mega Mobile is efficient and has reasonable prices. They replaced my phone’s camera glass for a cheaper price than other places quoted and did it in the time frame given. When the LED screen was broken, they told me up front that it may be better to get a new phone instead, instead of upselling me like many places would.
Place rating: 5
Boston, MA
Smashed my Galaxy screen and according to AT+T lost my world. Luckily, they sent me around the corner to Mega Data. The Service Manager, Adam, was simply fabulous. The phone was fixed as promised by end of day and we received a call back also as promised. Exceptionally good experience and a special shout out to Adam for his professionalism and expertise.
Place rating: 5
Everett, MA
The team at this location provided excellent one on one service and follow up phone calls. My phone was repaired on time as promised. Their technical knowledge is on par with the Apple Store. Go here for repairs and unique cases too.