Moore Massage

I had a Groupon to Moore Massage that I received as a gift and at first I had trouble booking an appointment. I was afraid my Groupon would expire before I’d be able to take advantage of it, so I frantically emailed Michael. He kindly offered me an in-​home massage at no additional cost for the inconvenience I had experienced. I thought this was extremely generous! Michael was incredibly flexible with scheduling and showed an above average degree of customer service. On top of that, the massage itself was unbelievable. Michael was professional and considerate. He asked me personal questions to better understand my body’s history and its needs. He did a great job and I felt ten times better at the conclusion of our session. I would definitely recommend Michael and Moore Massage to anyone in the greater Boston area. I will definitely be going back to him for my next massage!

Nothing I would recommend, but nothing I would bash either.
Things to note: this place is great to get a kink out, but not so great to relax. Definitely had an awkward feel to the place, but the massage itself was fine.
**Used a Groupon — probably wouldn’t have been 3 stars if I paid full price.
** Easy to schedule an appointment if you do it online

I’ve had 3 (60−75min) massages with Steven Toland and he is BEYOND AMAZING (I’ve used gift certificates and Groupons from my husband for Moore Massage). I have not experienced anything better than him. I’ve had many massages in some of the top rated spas in Provincetown, Hawaii, Albuquerque, New Hampshire, etc, and nobody has ever come close to Steven. I’ve had 2 other massages at Moore Massage with other people, and they were not that great (and they no longer work there).
Steven’s massages are the perfect blend between knowledgable technique (it becomes immediately apparent that he has a deep understanding of the body and musculature within minutes into the session) and heavenly relaxation. He spends what seems like hours on every part of your body (some of my favorite areas which many masseur don’t spend much time on are: shoulder blades, fingers, feet, butt (over the covers), head). He is very meticulous about working on all your knots, and gently moves your body to really stretch out and extend your muscles while simultaneously massaging it. Like the previous reviewer commented: His hands are just divine. They are really big, so you feel enveloped in soothing pressure and warmth over a large part of your body all at once.
To use the analogy of dating, I’m not into committed relationships with places (or people) where I get my massages; it has always been a one time deal. But Steven is the only masseur I’ve gone back for massages more than once, and I am ready to settle down with him mainly because after experiencing his therapeutic and relaxing massages, I’m always left disappointed when I go anywhere else. And I end up comparing others to him (him being the gold standard). But don’t take my word for it, try it out for yourself, and you will be hooked!

My friend gave me a gift certificate for Christmas to Moore Massage — never been there before.
Worried about parking on Newbury street, I found out that there are many place for cheap parking, however, I got there early enough, I didn’t have to worry about it.
Great place, relaxing environment, great décor, very spacious and quite rooms.
Steven Toland was amazing. He asked all the correct questions and really dove into his work. His hands are amazing! I have had many, many massages in the past, but this one BLEW them away.
I will absolutely be going back there!

Kay. Here’s the thing. Moore Massage is very touch-​and-​go. No pun intended.
The first time I went I saw Jenny and had an A-​MAZING massage. Probably one of the best in my life. She was professional, had fantastic pressure, knew just when to talk and when to have healing silence, and even sent me a thank-​you card afterwards. Instant repeat business on my end.
But when I went last year for my birthday, Jenny was unavailable and I had a different therapist. And I wish to God I could remember her name. Because her pressure was cruddy, she didn’t do my arms or hands at all, and she had a shitty slow-​tempo acoustic Dave Matthews cover band playing. I asked her if she had any music without lyrics and she said no. But we found some Indian chanting-​type music so that was sort of fine. Still, that massage is the reason Moore gets 1 star less than perfect.
The 2 other times I’ve gone I’ve specifically gone to see Jenny. And have since found that while she still does some days at Moore Massage, she has her own business now too!
I’ve heard wonderful things about Micheal himself, love their online scheduling system, like their location, and think their rooms are generally quite nice, but I *have* only seen 2 of their therapists. Though I have to say, if Jenny left completely I probably wouldn’t go back.

I walked in with a sore back and left with some sort of a sprain that took over a week to go away with lots of ibuprofen.
I had Gloria for an unfortunate 90 minutes the during which she was just sort of rubbing at my shoulder. She clearly had no understanding of musculature and anatomy. It reminded me of really bad massages at spas where the massage people were really unqualified and just tried to do whatever to pass the time along.
All this would have been tolerable at a cheaper massage place, but at Moore Massage where you’re paying for a real massage with trained staff who know what they’re doing. Toward the end of the massage after nearly a half an hour of some sort of brushing in lieu of an actual massage, I requested more work around my sacrum and she pressed hard right into the sore point. An hour or so after the massage, my back locked up, and I could barely move.
In their defense and in reading some of the reviews here, I think that some of the staff are really good and others are much less so. But at this price range, they really should ensure that all of their staff meet a minimum standard and aren’t injuring their clients.
Pros: Great airy massage space
Cons: Untrained staff, overpriced for quality of service

I decided to come to Moore Massage because my hubby got me a Groupon as a gift, and the overall experience was really positive. Here are my impressions:
Location– this place was really easy to get to if you take public transportation, but I can’t vouch for how hard or easy it would be to find parking if you decided to drive. The «Copley» Station off the T is a short walk here.
Booking Process– I tried to call in to this place, but it seems almost impossible to ever get anyone on the phone. After talking to the answering machine a few times I decided to try booking through their online system, which was super easy and fast. I liked being able to see the calendars of all the workers and really getting the freedom to match their schedules to mine at my own pace.
Space– Moore Massage is located on the top floor of a traditional brownstone building off Newbury Street, which was really well kept and nice looking. However, they were also on the top floor, and as far as I could tell there was no elevator. While this isn’t a problem for me because I’m young and strong, I can imagine this being a really long and hard flight of stairs to ascend for the less able. The waiting room was comfortable with leather couches and plenty of magazines to read while you wait. I thought the massage room was minimalist, with clean sheets, ambient lighting, and soothing music playing in the background.
Massage– Jenny was really good. I was feeling sore all over, but especially around my shoulders and right calf. She listened attentively to what was bothering me and gave me a great full body massage, with special attention on the spots I mentioned to her. I liked that she didn’t talk much during the session so that I could truly relax, but did check in to see how I liked the pressure, etc.
Overall, I’d rate my experience 3.5 stars. It wasn’t an incredible experience, but it was good, and given a good deal, I would consider coming back.

To counter some of the comments here:
I had no problem booking — Yes they are busy, but if you book on line, you can see what is available and make your own decision at leisure.
My therapist, Murphy, asked me what sort of music I liked and chose just the right Pandora mix.
I would say this is one of the best massages I have had and also it was 75 minutes! A good long time. I will be back.

Guess who has officially become a massage-​aholic thanks to the lovely Jenny at Moore Massage?
I had procrastinated using my Groupon for 10 months (I know, who waits 10 months to use a massage groupon??) and decided to finally just make an appointment before the dreaded expiration date. I absolutely loved the online booking system. It just makes it easier for us procrastinators and allows you to choose your therapist based on their availability.
I showed up for my appointment a little nervous — I had never had a professional massage done and wasn’t really sure what to expect. The office was cute and clean and I immediately felt my anxiety dissipate as soon as I walked in. The receptionist was very nice and introduced me to Jenny, who quickly whisked me off into massage heaven.
The massage was simply amazing. We discussed what I was looking to get out of the session and Jenny listened to every word I said. I left feeling incredibly relaxed, revitalized, and NOT oily thanks to the cream she used. And it’s a good thing because I somehow got sucked into the H&M across and no one wants to mess around with oily clothes…

I received a gift certificate for this place through Groupon from my boyfriend for a prenatal massage. We also purchased one for his mom for her birthday as well so we needed a time when we both could go in for a massage. We received our gift certificates in September and when I called to make an appointment the first available for a Saturday at the same time was not until November 27^th. So I booked that time and patiently waited for the day to arrive.
I was almost 7 months pregnant so my body needed a good rub down with all the weight I was carrying. I was excited to get this massage done (as was my mother in law, she has never had one!). This place is easily located on Newbury St. and believe the closest T stop is Copley (I drove in so not positive). The girl at the front desk gave us our standard paperwork, offered some water and told us to wait. We were rather early so we had to wait a bit but that is our faults. The place is nicely decorated very calming and chic. The front desk girl was quiet for a while and then got chatting all of a sudden which was nice to make the wait a little less awkward I guess.
I forgot the name of the girl I had but she was great. We went over what I could get done since I was pregnant and she explained what she would do. She explained to me as well how to lay on the bed with all the different wedges you need for a prenatal massage. She was very nice and gentle helping me up on the bed and getting positioned correctly. The only thing I did not really like was she talked a bit during the massage which is fine but the talking could have been omitted.
After the massage I did feel great and my body really relaxed. I went outside and sat down to wait for my mother in law which she came out shortly after me and was just ear to ear smiling on how great she felt.
This place is a nice massage place and would recommend it. I do receive emails from them sporadically for specials they are having which is nice. Would I go there again? Probably not but just because I found somewhere I like better but would recommend it if someone asked where a good place to get a massage would be in Boston.

First off– I feel really bad writing this. But it is what it is and I was not happy.
I bought two Groupons for 50% off massages for the boyfriend and me. I had tried to book an appt. for the two of us previously, but never received word back (I called and e-​mailed). When Valentine’s Day rolled around, I called and e-​mailed and this time received a response. The exchange went something like yes, we can accommodate a couple’s massage, and yes, we can even try and have one female massage therapist in the room for the boy. Awesome!
We showed up to the Newbury walkup and the lobby seemed to be nice– hardwood floors, a strange chocolate scent emanating from a Hershey’s candle, black leather couch… Our two therapists immediately greeted us and took us back to separate rooms. Wth? When my male therapist went to leave the room I asked, «um, we were supposed to be in the same room?» and he said, «oh, we are very busy today.» Seriously? After much contact with the company before coming, I thought I would be assured that we would be in the same room for our first massage experience. Not only that, but why wouldn’t they apologize in the first place? The fact that I had to ask and then nothing was done about it did not start the experience off right. Not to mention we were the only people there at the time and I saw open rooms.
Ok, that was what it was. This was my first massage and I wanted to try and make the most of it. My room (in the back to the left), looked like a cheap rent-​by-​the-​hour hotel room. Whatever. I won’t be looking at it with my face down in the chair. Unmentioned therapist leaves the room for me to get changed. For ten minutes. Seriously?
The massage feels pretty good despite the creepy euro music playing (Enigma’s Return to Innocence would round out my time there). The really bad part– and why I feel like I shouldn’t mention who my therapist was– was what was going on in his bowels and perhaps the reason why he disappeared for 10 minutes. The poor guy had a horrible grumbling down below and was blowing diarrhea farts throughout my hour-​long massage. It was funny at first, but it continued throughout the whole session. Between the music, the surroundings, and the stench, I was so happy I was not paying full-​price for this experience. I know we are all human, but this is not a cheap service and the intestinal distress was really quite distracting.
The boy seemed to have a much nicer room and a pleasant experience, but neither of us were wowed. I payed the 20% tip on the original price of the massages, but I still felt cheated.
Granted, this was my first massage experience. I have no issues other than general transient neck and back pain and was expecting this place to be more of a spa-​like feel. While I can’t really complain too much about the massage (I have nothing to compare it to, it felt pretty great, and I have no pre-​existing muscular issues), the surroundings and the entire experience left a bad taste in my mouth — and obviously a bad smell in my nose.

I’ve been coming to Moore Massage for a while, and I’ve seen a couple of different therapists. I saw Denise this morning and I am still completely blissed out. She was great — asking me up front what I wanted, and checking in throughout to make sure that the pressure was OK. She’s by far my favorite so far!
This is definitely not a spa massage, but it’s great if you need some relief from pain and/​or stress.
Tips — Online appointment booking is awesome, and they email coupons from time to time. You get a discount when you buy a package, and they also offer 10% off for students.

I came here only as a last resort after trying to see my chiropractor, when she couldn’t help me cause my back was too tight. Though I got a referall from my chiropractor, I needed one that was later in the day, and that day had to be the VERY NEXT DAY!
I went online and tried to figure out their online schedule. I was unable to make heads or tails of it, so I called them so I could ask in person. After a few calls I was able to get somebody on the phone. Eventually we booked an appointment the next evening.
I was able to use a Groupon that my mum and dad gave me for my birthday gift for this visit. So, basically I just covered the tip for a full hour massage.
I got there a little early, cause it was snowy, and I was afraid I wouldn’t find any stinkin parking on Newbury Street. I found one right across the street! Booyah. I had to get a parking sticker for my car though, cause the meters were still running…
It’s a HIKE up those stairs, whew, boy. My back was aching as I walked up, I thought it was on the next floor, or something. Wrong-​o! Top floor, kids. This place is on the TOP FLOOR.
I had a massage done by Maura, who was good and listened to my concerns and what I had done (heated pads, ecc to eleviate pain during the previous two weeks…) and decided she’d put some heat on my shoulders and then work her way to my neck and shoulders — worst part.
I felt pretty good walking out of there — considering. It was the most painful experience I’ve ever paid/​tipped for, but after the initial pain… It was glorious that my chiropractor could make me feel 100% a couple of days later! It was pretty rough to walk out into below freezing weather after being in a VERY warm spa like situation at Moore.
I began to receive all sorts of emails from them after the appointment. Seriously, I’d love to be able to get a massage on the regular, but at prices like that, in a location like that? It is NOT for ME. Hell no. It’s not the «best of the best» — I actually found the space clean, organized, and couch (where you wait) fairly comfortable, but the minimalistic décor is not very welcoming as a whole.

I had my very first professional massage today at Moore Massage and my only complaint is that it had to end…
Since this was my first massage, I can’t compare it to other places in the city. I got a livingsocial deal here, so I decided to try it out. I had an appointment with Jenny and she did everything she could to make me feel completely comfortable. She was amazing, checking in a lot to make sure I was getting what I wanted out of the experience. She was incredibly professional and friendly. I just came in for relaxation, and that’s what I got! The place is pricey, but I think worth it. I would highly recommend it!

I always wondered when this day would come. The day where I felt so strongly about recommending a business on Unilocal that I’d cut to the punchline.
If you have any sort of tension or muscle pain in your body, stop reading this review and go book a massage at Moore Massage now.
I’ve seen Michael three times at Moore Massage and he rocks! Super friendly and helpful in explaining what is going on and giving me stretches for in between sessions.
Best massages of my life.

Car: Mechanic: Body: Moore
If you want heavy petting and rose petals, check out some other place. If you want your tires rotated, your oil changed, your alternator… alternated…, and feel like a big-​fat limber baby, check out Moore.
P. S. Give Jenny a try, she’s a 6’5″ linebacker in a 5’something housing. She could tear your arms off if she wanted.

Sorry, friends, I can only go with three stars. I really wanted to enjoy this massage… but I didn’t really think it was worth all the rave reviews that other folks have posted.
Here’s how it went down: I got an appointment at a convenient time in less than 10 days — score. My appointment was with tall and handsome Steve — big score. Location on Newbury is convenient if you’re in Back Bay — score. Found a 20% coupon on Google — big score!
So, I showed up today, right on time and Steve was waiting for me. He got up, nodded, asked if I needed to use the restroom, and then guided me back to the room where he works.
No «Hello», no handshake, not really outgoing… so I thought maybe he’s shy.
We talked briefly about how much pressure I wanted (deep, medium, etc.) and any areas of sensitivity. He didn’t really ask whether I’d want Swedish, Sports, Deep Tissue. I tried to give some input about injuries to watch out for, and he listened, but he didn’t really seem to want to learn more before starting. He was kinda detached or not interested — no dialog to get to know each other? Then, he left the room and I changed.
So, the massage starts and it was fine. He never spoke, didn’t ask about any adjustments or my comfort, more or less pressure, etc. He just did the massage… He had one good move with stretching my neck muscles. But, the rest was unexceptional and minimally relaxing. It was just… fine… ish…
He spent the full hour. The room was warm, the table was nice, everything was clean, the ambiance was so-​so (there were a few ambulances and sirens, but tis the heart of the city so I can’t blame them for that.) In the end, he told me I was all set and then excused himself.
I got dressed, made my way to the reception area. The receptionist was staring intently at the computer, and smiled nicely at me a couple times but didn’t offer to help me check out. After a slightly awkward minute (I was not sure who would help me pay) Steve offered to take my card. I signed, gave him a 20% tip and then he and the receptionist gave me a brief «Thanks» and that was it…
I was expecting they’d offer to book another appointment?
Or, ask how it was?
Or, ask if there were areas I’d like to schedule more time to work on?
But I got nuffin… Just more detachedness.
So, I left. The massage was unexceptional and I still have tightness in the areas he worked on. The space was clean but unexceptional, and the location is fine…
Maybe I was too stressed and tense to enjoy the massage?

Their Copley office is quite the convenient location (to the T — not parking). The feel is a mix of a spa and medical office, which I actually liked since I was going less for an hour’s getaway, and more to deal with some back issues.
Courney was amazing — incredibly accommodating (on a number of occasions she said specifically «whatever makes you happy). She let me plug in my iPod and was happy to hear me explain in detail how I wanted the hour to go.
She really did exactly what we talked about, and the hour went to fast (as usual). The next day my back was sore, but that’s PRECISELY what I wanted. She really did great work and was very pleasant.
If and when I can afford another massage (oy) I’ll absolutely be going back here. I’ve had my fair share of massages and this was hands down the best.

I took my mother to Moore Massage and she absolutely loved it. Great massage therapists and not much waiting time. As she put it, «It was so good, I fell asleep!» So it’s got to be good, right?
My friend has also been here and raves about their massages, so I think I’ll be trying it out soon!
I had a sample 15 min massage from Moore at this event they were at awhile ago, and I really liked that massage, so I think I’m going to make plans for an hr-​long one.

I had the most awesome massage from Moore Massage. Very professional, very clean and very relaxing. Michael gave me some tips and info about what the next few days should be like after his massage and he was right, he really worked my muscles and it was probably one of the best massages I have ever had, and online booking rocks.
Speaking of. my back and neck hurts…