Ocean Time

Got a perfectly matching hole added to my watch in under 2 minutes for $ 1
¹⁰⁄₁₀ would recommend

About a year ago, the back plate of my watch popped off. I was traveling at the time, so I eventually found a jeweler to repair my watch. That jeweler took it to the back shop area and ‘repaired’ my watch by removing the o-​ring and whacking the hell out of it to pop the plate back on. :’(My watch was never the same. I had to be very careful not to wash my hands with it on, or it would show signs of humidity inside. To top it off, the guy charged me $ 25 for his labor.
While traveling again for the holidays, the back plate popped off again. I decided to wait until I returned to Boston, and look around for someone to repair it. I looked around, and hesitated with the options. Finally decided to go with Ocean Time since it’s near my home. That was the best decision. An older gentleman was working the kiosk yesterday afternoon. I explained about my watch and the missing o-​ring. He looked at it, and asked for $ 5. He was very gentle with the watch, pulled out his box of o-​rings and found a properly fitting one. Put it on with tweezers. Took out his press and found the properly fitting dies to reattach the back plate. He even checked it with a machine and a special lens to verify it was working properly. Overall, it took him less than two minutes to get it fixed.
I’m super happy with the results. I washed my hands and the seal is perfect. No more humidity going in. :D I rarely post reviews, but this is one place I highly recommend!

His watch booth is located across from Barnes and Nobles/​Starbucks in the Prudential Center. I needed to remove a few links from my designer watch. I was unsure how many links had to be removed but the owner was more than happy to remove multiple links and then re-​hook them when it turned out to be too tight on my wrist. Did the job quickly and precisely. Charged $ 10. Will definitely go back if I need another watch resized.

my watch needed a new battery, and it was quick and cheap. $ 15 for a new battery, not too long of a wait (tho it was only one guy working). range on battery replacement he told me was $ 10-​$ 25 when I’d called in advance, but I have a cheap-​o watch so mine was at the low end. Easy nuff, tho — definitely would go back.

The guy was very nice. Changed the battery in my watch while I waited and reasonable priced. Recommend!

This place is good for changing batteries, cleaning and such. However, it is NOT a proper place for automatic watches and more complicated movements.
I took an old automatic watch there and asked if they could service it for me. Initial turnaround time was 10 days, but it took over 2 months and multiple trips for them to return it to me. In the end, not only was the watch not serviced, but they broke a piece of the movement and the regulator stopped working. I asked them to fix it, they said ok and had me wait another 3 weeks. In the end, they finally returned the watch to me broken and said they could not find and order the piece they broke with a simple sorry.
They asked me to contact the watch company to order a new one, even though they broke it. They said my movement needs manual hand-​winding (even though it’s automatic) because of the part they broke!
As if that was not enough, they told me I shouldn’t swim with the watch anymore (even though it’s waterproof) because they couldn’t re-​seal it. They basically ruined the watch completely.
It goes without saying that I didn’t pay anything (since they didn’t fix anything) but the problem is that they broke the watch (movement & water sealing) and when I asked them to pay for getting it fixed they honestly pretended like they didn’t understand what I was saying and kept smiling and saying «thank you, thank you».
I thought of filing a police report but then I felt bad for them and just counted my losses and walked away… please trust me and feel free to contact me if you have specific questions. A perfectly well running Swiss watch that just needed to be serviced was completely ruined and cost me a fortune to fix because of them.
Now, if you need to clean your watch, take out links, or change a battery, I have no opinion on that.

These guys are the BEST. I buy, sell, collect (and wear) watches. I love watches. I have been doing business with them for 2 to 3 years now, and have brought them virtually every type of watch, with every type of repair needed imaginable. Never once have the faltered or let me down. They are reasonable, knowledgeable and adept at everything from simple battery and strap replacements, to complex chronograph and automatic movement overhauls and repairs. I HIGHLY recommend them to anyone in the Boston area who needs a watch repaired RIGHT, and at a reasonable price.

The little old man that runs this stand is adorable and I love him! Granted, I’m a bit of a schmoozer sometimes and I don’t think he understood half of the random chatter I threw his way, but he took it with a smile and I appreciated that. He’s a great guy!
I had to get my watch resized and get a new battery for it. I’ve been meaning to do this for literally 1.5 years, and finally remembered to bring my watch with me to the Pru. Since it’s a little stand, there wasn’t a line when I got there even though it’s a busy time at the Pru right now with the holiday season. He looked at my watch, gave me a price ($ 10 for the resize, $ 15 for the battery), and then got straight to work when I gave him the okay. It took less than 10 minutes for him to finish everything and even packed up my extra watch links in a little plastic baggy so I wouldn’t lose them. Of course this isn’t some HUGE perk, but it was a nice little gesture where I would have understood if he just handed them to me without the baggy. It’s not a frily, fancy place by any means ya know?
Oh, also I give major props to places that accept Discover when you wouldn’t think they would… and Ocean Time does, so A++ for that!
I’m not sure if he is the only man who works there, but he’s a real pal. Just be kind to him and he’ll be very kind back. Highly recommended!

Fixed my watch band while I waited. The gentleman was thorough in in his work. Excellent and professional service.

Perfecto — a quick, convenient convenient place to get a watch battery replaced. Near the Barnes & Noble in the Pru. The owner took care in his work, kept things clean (important when you open up the back of a watch) and worked quickly. Mine ran me $ 20 to replace, the customer before me in line was $ 15, I’d imagine it depends on the battery, he’ll give you the cost before he does the work. There may be a cheaper place to go, I’m not quite sure, but head here without hesitation.

I don’t know how this place manages to stay in business, because I always get far more service than I pay for. Today, for example, I asked for a battery change, and in addition I got a full cleaning of the case, as well as what I assume is a waterproofing strip applied to the rim of the case. I’ll be taking watches here as long as I’m in Boston — fantastic little shop.

Awesome.
Competent
Fair price
Done while you wait
They repaired my crazy expense Michelle ceramic watch band when the company said they couldn’t repair it

I have been going here for 5 years. They’re exactly what I look for in watch repair. Polite, fast and affordable. What else could you possibly want? I was just there because my watch was filled with water. For $ 20 they disassembled my watch, dried it out, repaired the knob and replaced the battery.

It cost me $ 15 to replace my watch battery here which seemed kind of steep but he did it in about 6 minutes, which is great. He was friendly and quick, which is all I can ask for with watch battery replacement I suppose. Convenient but busy location in the Pru, but gets the job done.

This is the little kiosk in prudential mall by the windows where you can see the Christian science park. I went here when my watch band broke and I needed a new pin to reconnect it. Less than ten mins and $ 5 was all it took. Super fast, effective and friendly! Love it. Would go back for sure.
Update – have gone back for a battery replacement (needed small screwdriver to remove back and then determine size of battery); this was done in 2 minutes and $ 7.
Still highly recommend!

I am in agreement with my fellow Unilocalers regarding the excellent service. I had a great experience here, and will absolutely be going back for any future watch-​related needs. Very convenient location, right outside of Club Monaco /​Barnes and Noble in the Prudential.
I went to Ocean Time after reading the reviews here, and they were spot-​on. I needed a replacement battery for one watch, and links taken out of the other. When I got there, he was working on someone else’s watch, so after he was through, I approached and was immediately greeted. Within 5 minutes he had the links removed and the watch fitting perfectly, and as soon as he was through with that he started on the battery. He had everything completed in under 15 minutes, if that.
10 bucks to get the links taken out (and he gave me the extra links in a small bag), and 25 bucks for my battery… the battery was more than I expected, but I’m presuming it’s because of the type of watch I had. Since the original lasted 5 years, I’m okay with it.
I wish I could give 6 stars for someone having no idea that people love their business, and still kicking ass. When I told him that he came very highly recommended, he was pleased, but informed me that he doesn’t pay attention to what people say on the internet.

100% disagree with the statement that the staff at this kiosk inside the Prudential Mall is even remotely rude. I interacted today with a lovely older man (I think Mr. Duong). I walked up to him and showed him my brand-​spankin-​new birthday watch and asked if he could help resize it to fit my small wrists. He immediately hopped up from his chair and asked me to try the watch on. He took a look and said, «two links» and took the watch off my wrist and immediately started working on it. He was gentle, careful and thorough. In less than 5 minutes, the watch fit perfectly and he took the two extra links and placed them in the pocket of the pillow that the watch has initially been boxed with. The charge was $ 10.00 and was worth it! I will definitely come back here for all my watch repairs!

First, I strongly disagree with one writer’s statement that they are rude. I’ve interacted with two different employees several times and they cannot be more kind and gentle. I recently bought a watch there that I love. In addition to offering suggestions on a good fit with my extraordinarily skinny wrists, they resized the one I chose (e.g. removed links) and placed the removed links in a small plastic ziploc to take with me (also in contrast with what another reviewer wrote). They also gave detailed advice on the extent of waterproofing, etc. Very knowledgeable and helpful.
More notably, I took an antique ship’s clock there to be fixed. It’s been sitting in my house broken for over a year. I’d assumed it would be too difficult to find someone qualified to fix it, as the folks who made the clock some hundred years ago (in Chelsea, MA — the shop is still there) couldn’t fix it (or, rather, they charged me for fixing it but it still didn’t work when I brought it home). Anyway, I was impressed when purchasing my watch with the knowledge of the salesperson I worked with and thought I’d give it a try. Viola! It’s back on my mantle and working beautifully.

This is a perfect little watch repair stand in the Prudential mall. I think it is located near the Duck Tour side close to Club Monaco as a small aisle shop.
I needed a pin adjustment for my watch band. I was expecting to pay a few bucks for a replacement pin and go home and repair it myself. The guy working that day (Hieu Duong) not only replaced the pin, but evened out my links so that the watch fit better. For only $ 5 and 10 – 15 minutes of time, I have to give him 5 stars! He was careful not to scratch any surface and double-​checked the edges to make sure there were no protruding pins. Great job.
My watch may still only look like a $ 15 cheap time piece, but at least now it fits great!

For some reason I’ve had weirdly bad luck taking my watches to jewelry stores in my neighborhood for battery replacements recently (mostly cheerful aging Russians who are sweet but somehow manage to scratch or improperly reassemble the watch). So, I wasn’t quite sure where to turn when I needed a few links removed from the strap of a new watch I’d ordered on-​line. It occurred to me that when we used to live in CA, the usual place to go for watch service was a mall kiosk, so one day when I was near the Prudential, I stopped in to see if there was a watch kiosk, and found these guys (on the Hungtington side, I think)
In the end, they were friendly and able to do the job just fine. It was a bit expensive ($ 12 to remove a couple links), but they were patient with the fact that the first attempt left it a bit too large, but removing another link made it a bit too small, so they had to add back in one link. Oddly, they seemed a bit surprised that I wanted to take the spare links that they had just removed with me– they had to fish around for some sort of little bag to put them in. Usually I thought that watch and jewelry places just had a stack of those little ziploc bags for that kind of thing. Anyway, I suspect that a battery replacement would also be a bit pricey with them, but they seemed competent, so I’ll probably stop by again.