RJS Transportation

Do NOT use RJS limo. I Scheduled RJS months in advance for a round trip to the airport during the February school vacation (2015). This trip was a family ski vacation to Utah which included a lot of luggage and ski equipment. I prepaid for this limo service. I also called a couple of days before to remind RJS of the scheduled pick-​up time. My flight required a 4: 30 am pick-​up time. On the morning of the trip RJS did not arrive. At 4:45, I called to ask if the limo was coming. RJS said «one of his guys is doing it» and said he would call me right back. RJS did not call back. 10 minutes later I called back and RJS again said he would call me back. RJS never called back. I was now over a half hour late for my departure time for the airport, with my family of four, and no ride. This was particularly disturbing do to the fact that I paid a lot of money for a direct flight to Utah and would have to try to reschedule a flight which would cost me over a day on lost vacation time. RJS never showed up and never refunded me a dime. RJS still has my $ 264.

I booked round trip service for my daughter (a college student) between Cambridge and Logan before I noticed the two negative reviews here. Given that the owner had posted a reasonable explanation and the other three reviews were positive, however, I decided to give them a chance. I’m glad I did. The driver showed up on time for pickup and was courteous and friendly. He was waiting in the cell phone lot when my daughter returned and was there to pick her up within 10 – 15 minutes of her calling. The price was reasonable and I will definitely be using them again.
UPDATE: I’ve used them on three separate occasion now and have no complaints.

On time, helpful driver, clean enough ride. The price was right and the car was comfortable. Even without much notice we were able to make a flight on time without any hassle. Good driver.

Never use RJS Transportation. I called RJS to arrange for a car to pick us up at Logan Airport with a prepaid fee of over $ 100. We were at the end of a great vacation but had about 16 hours worth of travel time. When the plane landed I called RJS and was told that a driver was there at an area for pick-​ups. We got there but no driver… I called… was told he was there and they would call me back… after 15 minutes of no driver and no call… I called back… again told that the driver was at the airport and would be there in a few minutes… another 15 minutes and no driver… called and again told he would be right there… there were several more calls with a different story each time… When a a different driver did arrive after an hours wait… he told us that they called him about 15 minutes earlier… In effect either they had no idea where the oiginal driver was or they lied to us and assigned the driver to another pick up… in either case their lies had us waiting for an hour. They are the worst car/​limo service I encountered and I would not use them again.

I called to confirm airport transfer two days before and was assured all was well. They no-​showed for our morning flight. Luckily we were able to drive ourselves but had to use the overpriced close airport parking in order to make our flight. Not only did RJS No show up– they essentially cost me an extra $ 40.

I have lost count of how many times I have used this company. The cars are well maintained and clean and warm but not too hot. The price is good. The owner is personable and smart and we have interesting conversations (he is professional and if you don’t want to chat at 5 AM I am sure he will give you a quiet ride). He has dealt with me, me traveling with an 86 year old with a cane, and me putting my Mom in the car at Logan and my brother waiting for her at her house. One time we forgot something in the house and had to go in and get it and have them reopen the trunk and the driver was patient and courteous with us and reassured us we would be at the airport on time. Now they will be picking up my brother and me tomorrow. I have had two of his drivers and they were more than punctual (arriving early) and pleasant. I like that tip and tolls are included so it is one less thing to worry about leaving for a trip. Book online– you get a small discount for doing so. I actually look forward to calling the owner and always hope that he is the driver!

Well… I have to admit. When I was looking for transportation to bring myself and four others to Logan, RJ’s lack of Unilocal reviews made me a bit hesitant — buuuut the rates were by far the best I had seen, so I went with it.
So. Glad. That. I. Did.
We were picked up on time (the driver was 15 minutes early and patiently waited outside) and our driver was amazing. SO nice/​polite, helped with all of our bags (5 girls on vacation = heavy luggage) and drove us without incident. The car was very nice and super clean.
Without a doubt, RJ’s just became my transportation company of choice!