Smith Williams, DMD

I am posting this o behalf of my spouse Sally:
«On Thursday I had to have a tooth pulled for the first time in over 30 years. I was extremely nervous and had the great good luck to see Dr. Smith-​Williams. She was reassuring and kind but very no nonsense and professional. You could tell that she has done this a million times and not only knows what she is doing but is very comfortable doing it. She truly inspires confidence. The front desk staff were wonderful… a big thank you to Karen. And best of all… it was pain free… definitely get the gas!»

I actually had my wisdom teeth out at this office in 2008. Dr. Williams was exceptional. I did not get conscious sedation for financial reasons, but they kept me extremely comfortable for the whole procedure. It turned out that the day of the extraction it was the celtics victory parade right outside the office doors. Realizing this was happening she did the procedure quickly so I’d be able to get out the door before it started. My mom swears she’d barely settled in with her magazine in the waiting room before it was done. Two impacted teeth out in 17 minutes, no complications. The best!

I visited today and I have to say that my customer service experience was awful! I asked the assistant whether they could send the prescription to the pharmacy and her response was NO! I need to take the paper prescription in. Imagine that, in today’s world where they could have called it in, faxed it in, she refused to do so. LAZY!!! Definitely not interested in spending my money at a place where they lack basic compassion for their patients. BEWARE!!!

Was good for me. I only got one wisdom tooth extracted. But it was easy and quick. I only had novocaine. And maybe due to some of the other reviews here but she gave me a good 15 minutes for it to take effect. There was no rushing. First, the staff… they were perfect for me. Personally I thought they were characters but kind and funny. I would much rather someone nice mess office details up than someone with an attitude. Dr. Smith Williams herself had me a little worried because she is very laid back. But I figured, if I was an expert at something, I might be laid back too. When it came to pulling the tooth… she did it fast and expertly. I had no pain (though you could feel the pulling) and even after I got home I just took some motrin and probably really didn’t need to. One reason I didn’t get this done at my last dentist (a dental chain) was that the oral surgeon they called in was super arrogant and impressed me with his desire to get in, and out as if I was not even there. Not the way I felt here.

Dr. Smith-​Williams and her staff are wonderful. She did an extraction and an implant about a year ago. When it was discovered I needed another extraction and implants, I made my appointment to go to her again. I was extremely scared before the first extraction — Dr. Smith-​Williams came into the room and was so understanding — she calmed me down and was very reassuring. For both extractions, I didn’t even realize when the tooth had been pulled. I took Tylenol for pain management and was fine. I was given clear and thorough explanations of what was going to be doie and what to expect. Her staff is very welcoming, professional and supportive as well. I highly recommend Dr. Smith-​Williams for dental surgery and implants. She’s awesome.

I had all four of my wisdom teeth removed by Dr. Smith Williams back in November. I wouldn’t recommend pain like that for my worst enemy. I will say the front desk staff was very helpful answering all my questions even looking up minor details with the insurance that I carried. I was very appreciative of their help. Now not having been to the dentist in quite some time (hence the reason for the surgery) I had quite a few questions during my consultation. My questions were answered but you can tell they were in a hurry to get me up and out of there. When it came time to prep for my surgery, the assistant wasn’t the most gentle of people setting up but I paid it no mind. I was truly terrified of the situation and Smith Williams made me feel horrible for being scared. I do admit that I was shaking quite a bit so one assistant ended up just holding my hand through the majority of the procedure. I then received my shots of nova cane and Smith Williams started on the first tooth. You could’ve swore that I hadn’t received a drop of any numbing agent because I felt every last bit of tug and tear on my mouth. When I jumped obviously at the pain, Smith Williams asked me condescendingly if I felt pain or pressure as if I didn’t know the difference. I received more numbing agents and maybe it was my tolerance but it didn’t kick in soon enough. A second assistant was brought in to hold me down and wipe my tears as im going through this horrific experience. Smith Williams at one point says «Stop all the crying and shaking, its not going to help anything.» Forgive me please for showing emotion for the tremendous pain I was in. For all 4 teeth she spent over an hour just pulling as the last tooth wasn’t coming out quick enough I guess. She then states that shes tired and I might have to come back another time to finish. I almost screamed in my seat!!! I damn near passed out from pain and I would have to return to the very same place because my surgeon needs a break!!! Thank the heaven that the last tooth came out not too long after that. Once I was cleaned up, I raced out of the office with my care kit. Maybe my situation was a once in a blue moon type of thing but I do hope that I nor anyone else will experience that ever again.

I would echo what others have to say about Dr. Williams-​Smith. If you need a oral surgeon, then she is most likely the doctor for you. Very approachable and kind. Located right in Copley Square, the office is in a nice building. All the staff are very nice and pleasant. No need to worry about waiting to long, usually you are in and out assuming you are on time for your appointment. She is my kind of doctor!

Let me begin by saying Dr. Smith Williams is THE BEST.
I found Dr. Smith Williams via Unilocal.I had three impacted wisdom teeth and got one removed last winter through my dentist. It was a long, gruesome and painful experience and I have been dreading to get the remaining two out.
I have been putting it off, but I finally dragged my butt into her office for an exam. She went over the sedative options with me very thoroughly and I set up an appointment for the extraction. I am writing this review not after an hour of my procedure and I feel completely fine.
I was on local and laughing gas. The extraction happened so fast I had to ask if they were out. AMAZING!
My insurance didn’t cover the procedure, so I had to pay out of pocket, but the price is very reasonable. I highly recommend Dr. Smith Williams to anyone who needs an oral surgeon.

Great staff and doctor. Just got my four impacted wisdom teeth out this morning, quick and easy. Everyone makes sure you’re comfortable with every step — not just during the extraction but the whole process as well. I had some confusion with my insurance and they were more than helpful. They walked me through everything and were very professional. Got a checkup call the next day like others have mentioned too

I was referred to this office by my dentist over at Fenway Health (Dr. Singh). I called in and was given appointment options (some where a consult could happen and an appointment where I would be able to extract the tooth in the same visit). The receptionist who answered my call helped me figure out my insurance policy and different options I had. She promptly emailed me paper work as to cut down in the processing time and waiting time at the office.
I think some people forget that one of the reasons why you have to wait in doctor’s offices is that they have to run your insurance and do the paperwork, which takes awhile. I only waited 20 minutes from entering the office to when I was able to start my panoramic x-​rays.
Immediately following that, I was ushered into a well appointed room (when can you really say that about an oral surgery office). Music was playing, and it was music I actually liked. Train, Adele, Jack Johnson were just some of the artists going. It made me feel relaxed before having to get a wisdom tooth extracted. I had tooth 32 removed, so it’s the one in the back. I was told a slight incision was to be made before removing the tooth and it could be easy or hard to remove, but it looked like it would come out.
After some local anesthesia and a couple of minutes to let things work their numbing powers, the procedure began. I was only told I could feel pressure, which is what I felt. No pain, only the extraction of my tooth a couple minutes later and boom! DONE!
The team worked well to get it out quickly and had me on my way. I will return in 3 weeks to make sure things are healing well. I had my procedure done at 12:30pm yesterday and it is currently 9:45am the next day, and I am not bleeding, I can eat soft food to medium solid food, and nothing hurts. I was prescribed some antibiotics to keep infection at bay and some pain killers, which aren’t needed as much at this point because I woke up with no pain.
Thank you for a wonderful experience. I have 2 more wisdom teeth that will eventually need extraction. I will bet that I will be back here to get those out later! Highly recommended, but note that you’ll probably have to wait a little from when you sit in the office to when you actually have a procedure done. And note that you never know how long it will be because either complications arise or your tooth can be difficult to remove, which pushes back other people’s appointments.

Getting your wisdom teeth out is one of those things you either did right before college like most normal people, or you procrastinated and now you’re searching Unilocal for «no pain oral surgeon able to deal with scared-​as-​all-​hell twenty-​somethings».
I fell into that latter category. My general dentist recommended that I check out Dr. Smith-​Williams, a charming and super-​cool oral surgeon on Boylston St (a street that could just as well be called Tooth Alley — there are SO MANY dentists in that area.). I came in for a consultation, she gave me the straight dope about my anesthetic options, and I scheduled an appointment for the following week.
I had two lower impacted wizzies — both were out in 45 minutes (this has to be a new speed record), and while the pressure while removing the teeth was a little odd at times, it didn’t hurt. I went with two valium + local anesthetic, and I thought it was perfectly fine. You barely even feel the local anesthetic being injected too, no pinch, nothing. I’m glad I was able to bring in my own music too — highly recommended.
Post-​recovery has been great, and three days later, no complications (yet). If you’re considering taking the plunge, go with Dr. Smith-​Williams. As a previous reviewer put it, shes DA BOMB. Possibly DOT COM.

I love Dr. Smith-​Williams! I got two of my three wisdom teeth removed last month and I’m happy to say that my healing process carried no crazy side-​effects (i.e. puffy cheeks, horrific pain). Her staff is just as phenomenal and I couldn’t have asked for a better experience for such a scary procedure.
*thumbs up, humongous grin*

Just had my 3 wisdom teeth removed a week ago. I love this woman! She was great, very jentle, so were her assistants. I did develop a dry socket in 3 days, called the office and was taken in to be treated with some magic paste. While teh assitant was putting the paste into the socket she was constantly asking me if it hurt and apologising if it did :) 5 stars!

Amazing. Had all four of my wisdom teeth out and it couldn’t have gone more smoothly. Dr. Smith Williams is talented, calm, professional. I couldn’t recommend her more highly.

I have not even sat in her chair yet and I’m already annoyed enough to give this office a poor review — so this review is regarding their professionalism, not their services… yet.
First of all the receptionists seem like theyre falling asleep and 100% disinterested in everything. Having been a receptionist myself for quite a while, I find them completely disrespectful and unprofessional. I made an appointment with their office based on a reccommendation by my super-​awesome dentist (Dr. Geoffrey Davis) so I trust his opinion and made the call.
I sat in the office for 45 minutes, no update from the receptionists on when I would be taken in, no sign of Dr. Smith Williams. Apparently she was stuck in the same appointment from 9am to 12:30 with no end in sight. Why wouldnt you tell me this on my arrival to at least save me a little time??? So I lost my lunch hour, rescheduled, and left fairly irritated. I wouldn’t have complained at that, but I just got a voicemail from the staff rescheduling my already rescheduled appointment — to a date of their choosing. Never in the voicemail does the receptionist say «If you’re avaialable» or «if that works». Just BAM. Your appointment that is already 2 weeks later than originally planned, and now we’re bumping you another week. No expanation at all.
I’m tempted to cancel because I feel like they have the attitude of «We’re doing you a big favor ok?»
I suppose I’ll go for my consultation (if I ever get in the door) and see what I think when the Doctor actually appears.

I had all four wisdom teeth pulled this morning. They gave me laughing gas and novacaine. Didn’t have the valium beforehand, but in retrospect, I probably should have. I blasted music on my ipod and closed my eyes, and before I knew it, it was over with. Dr. Smith Williams called me tonight to check on me. They did an awesome job and I highly recommend them to everyone!

I got two wisdom teeth pulled here. The doctor was so nice and thoughtful– she called me at home the night of my procedure to check on me. And when I had some pain a few days later her nurse was so prompt about getting me seen and taken care of right away.

I DREADED getting my wisdom teef out. DREAD. This woman dealt with my sobbing insanity through not one not two but THREE consultations spread out over the course of 2 years (kept putting it off).
I got my ass in there and got my teeth taken out with the novacaine, laughing gas, and valium. I was not in pain during the procedure — my ipod on blast was a saving grace.
I am still healing a month later and did endure some dry socket but her entire staff were always willing to help, follow up, and get me feeling good. Oral surgery really sucks it — but if you must endure, it’s Dr Smith-​Williams all the way.

I agree completely with Rebecca’s review. Dr Smith-​Williams is DA BOMB.
I just got 3 wisdom teeth removed this past Friday, and was extremely impressed by the gentleness and professionalism she and her staff exuded. They held my hand throughout the procedure, didn’t mind it when I needed a break at one point during the removals, and they explained everything very carefully to me and my boyfriend afterward to ensure that I would have a great recovery this weekend. Plus, they even let me keep my teeth!
Dr. Smith-​Williams also called me personally that same night to check up on me, which was unexpected, but just the sweetest thing ever.
I highly recommend her for all your oral surgery needs.

Need those wisdom teeth out? This lady is top notch.
I had been procrastinating the removal of my last two wisdom teeth for sometime. I was in and out in less than 45 minutes. Not a bit of swelling. A little gross, but VERY minimal bleeding as well. Not a single complication afterwards. I listed to my IPod while she worked her magic (with my eyes closed as well) and she literally had to tap my on the shoulder to say that she was done!!!
I would give Dr. Smith-​Williams an excellent recommendation. She and her staff were professional and pleasant from the initial consultation to the follow up. She even called me the night of my surgery to see how I was! Very impressive.