Sun Property Group

I was extremely unhappy with this realtor.
Pros: The staff always respond to emails. They [as the management of the property] were flexible with repairs [as in, we could fix them ourselves and submit receipts, rather than wait weeks or months for big repairs to get done by them].
Cons: There were many things they could not fix. The entire house [our apartment, the yard, the front entry way for the other units] was unclean and dirty when we first arrived. And, most seriously, the management did NOT respect our privacy or wishes. A maintenance worker needed to get into my apartment to fix something [for the building] with very little notice [maybe 12 hours notice]. Since we have a dog who does not respond well to strangers when I’m not home, I told them it wouldn’t be possible at the time they wanted as I couldn’t stay home for this visit. Instead of respecting my wishes, I opened my front door to the realtor accompanying the maintenance worker, letting himself into my apartment with an office key during the time I had told him I wouldn’t be home [I was running late and happened to still be there]. He was apologetic, as he was caught in the act of essentially breaking in, but I was incensed that he presumably was instructed to not only break in and disrespect my wishes, but put my dog into a sense of anxiety and potentially putting himself and the worker at risk.
Respect and professionalism are completely lacking, and I’m afraid I no longer trust the company who would instruct a staff member to do something as sneaky as that.

Always prompt with service calls and Tom always takes my phone calls. Really happy with them.

Ryan, okay… You say you don’t manage my apartment, yet I contact a member of your group to communicate with the land lord, I contacted your group to find the apartment, I contact by email your office for repairs… But hey… you are not involved at all. Maybe this is the problem. And btw: mine is not the only negative review!

I worked with Tom to help me find an apartment. He did a good job showing me apartments that would fit my needs. I ended up signing a lease on an apartment that Sun manages. As managers, they’ve been OK but have been very responsive when requesting service for a repair. So far it has been a positive experience.

This is a poor rating of Sun Property Group and I wasn’t even a customer, merely as an everyday citizen on the street. I rented an apt in the same building that Sun Property is located back in April of 2014. I found the apt through the current tenant who was breaking his lease and looking for a sublettor. After seeing the apt and deciding instantly that I wanted it, the current tenant put me in touch with the landlord directly where I negotiated a new lease and gave 2 months’ rent as a deposit.
Sun Property then began emailing me (had my info from the current tenant) asking me to come in and fill out an application through them and demanded a full realtor fee or they would have to begin showing the unit. I told them go ahead and that I had already made an agreement with the landlord and if he wanted me to go through them that I would wait to hear from him directly. After a few more idle threats they finally gave up on trying to steal money from me. Ryan Hunt (who I believe is the owner) was the one trying to extort the money (by threatening to block my lease).
In the end I was able to keep the apt, but I have never heard of a business trying to collect money when no service was rendered or a good was sold. In this case they did not post the ad I responded to, nor did the show me the apt, put me in touch with the landlord or help me negotiate.
I am happy to say that my landlord is a great guy and I also have heard nothing, but nasty comments from the tenants about these guys. It’s a shame too because I constantly have business to refer, but wouldn’t recommend you to buy a cup of lemonade from these guys if they had a lemonade stand

Unfortunately this company has left me no choice but to publicly rate and review them online. I am a local real estate professional and renter in Boston for nearly a decade now. I’ve had the displeasure of conducting business with Sun Property Group AND being a tenant in one of their managed properties which has been atrocious since the day we moved in. But this review originates from a particular event which happened on Labor day weekend. On the morning of August 30^th at 11am myself and roommate proceed to do our final walk-​through and cleaning of our apartment, an apartment which we legally had occupancy until midnight august 31^st 2014. Only to arrive and find that all of our belongings had been removed from the house and thrown in a massive pile on the back porch. Expensive clothing, furniture, electronics, food from both the fridge/​freezer, dry goods, tax documents, checking account records with checks, tools and even items belonging to the owner of the actual unit were thrown out. Furthermore this giant pile of goods attracted looters as well which resulted in a stolen bicycle. Several phone calls and emails were put out to multiple people within the company of which none were returned. A police report was filed, and photos were taken to provide proof of what had happened. It was confirmed that Sun Property Group was responsible for the removal of all our belongings as the new tenant described how they prepaid for 3 days of rent to move in early. Sun Property Group organized the early move in without EVER reaching out to myself or my roommate. They charged us a full last months rent THEN charged the new tenants an additional $ 250 to move in 3 days early. Sun Property Group broke our tenant rights, housing contract and provided keys to a property which was occupied. Instead of owning up to this «mistake» as they put it, they began to tell us all of the food which was thrown out was already spoiled and old! A similar response to when our HVAC vents were completely rusted and displaced throughout our entire house causing our utility bills to be astronomical, Sun Property Group said that «we must have tampered with these vents»?!? and furthermore they said nothing was noted on the apartment condition statement that the vents were broken and disconnected. They said it was our fault for not going into the basement, an unfinished common area to make note of what errors existed. We are the ones paying the utility bills and they think we tampered with our own ventilation ducts… at this point I couldn’t believe the stuff these people were saying. Unfortunately I wish I had gone into the basement to inspect because once the winter months came and the house was freezing even though the heat was running we came to find the problems were much bigger than we had expected. Interior/​Exterior walls and floors did not have a single stitch of insulation. every door and window had gaps which let the outside air flow freely. This was the case both inside the unit and in the basement which was worse. Massive holes on the basement door which led to the outside were left unfixed for the entire winter season. Finally we had no choice but to notify the housing board and city to have a building inspector come and inspect the property. A punch list of items came back as non code compliant and Sun Property did not lift a finger to tend to any of this. Utility bills piled up over the course of the winter months. As a real estate professional I always inquire about the heating system and average utility bills on a unit especially with New England winters. Sun Property Group said average bills run $ 150−200/month…how about $ 350-​$ 400/​month. And lastly after this entire year of total BS and dealing with all of our stuff being thrown out into a pile we were able to speak with the owner who promised he would return the entire security deposit and pay an additional $ 500 for the damages caused by his poor management skills. Only to just open up the envelope he sent regarding the security deposit:
$ 359.82 of deductions including $ 134 to replace batteries in a smoke detector… Am I painting enough of a picture for you?
As an avid renter in Boston and a respected real estate salesman and business owner I advise everyone… STAY.AWAY.FROM.THIS.COMPANY.
And lastly I will offer my services for FREE to anyone who does not go through this awful company, and if you DO have to use this company, make sure your attorney is on speed dial.

I currently use Sun Property to manage an apartment for me in South Boston, and I can’t possibly imagine ever using another company. These guys are fantastic, and the number one way I know this is that they seem to keep my tenant happy! They’re about as responsive as it gets without having an onsite manager, always taking care of my tenant’s requests within 24 hours (usually less). Their fee is extremely reasonable (personally, I couldn’t find a management company charging the same amount in Boston, let alone less) and it includes everything. Showing the property, setting up the paperwork, collecting rent, etc. EVERYTHING. They give you an option of using your own preferred vendors (I think) but honestly, the guys I was using when I lived in the apartment weren’t as good as whoever Sun is using (maybe in house staff for most stuff — I don’t know).
I hope they’re this good to my tenant, and judging from a couple reviews here, they probably are.
Also, when I first moved into my condo a few years ago, I had them do some work on my kitchen. I’ll admit I wasn’t terribly impressed with the speed, but, to be fair, they encountered some pretty weird stuff that, looking back after a couple years of ownership, I can understand as abnormal. For example, random steel frames around a closet door I’m trying to expand. Quality of work was top notch though — when I moved out, everything they did was still as solid as the day they put it in.
So to summarize — if you’re trying to rent out your place but don’t actually want to deal with the business side of being a landlord, call these guys first. If you’re getting renovations done, at least call for a quote. Wish I could give a recommendation on the renter side too, but I haven’t used them for that.

I am a current tenant of Sun Property Group, and so far they have been nothing but satisfying. My roommates and I live in a house that was handed to use with quite a few discovered issues. There were holes in the ceiling, loose steps, plumbing problems, evidence of some mold, damaged kitchen cabinets and drawers, and a slew of other things that needed immediate attention. We contacted Sun Property soon after our move in for some help, and they addressed ALL of our maintenance concerns promptly, and at no extra charge.
Mind you, we are just about to finish our first full month of tenancy in our house. We have all been very impressed with the property management company, and hopefully this stays true for the entire length of our lease. I plan on updating my review in a year if problems arise.

If I could give zero stars I would. I am a tenant in one of their properties and they do not care at all about their tenants — which impacts their clients because I’m a good tenant and you can bet I won’t look at a Sun Property again. They’ve sent people into the house I rent with a KEY while I’ve been home which is a break in the lease (they apologized and claimed the individual was supposed to go to a different unit… do both units have the same key?) They are rude in all correspondence. And perhaps worst of all, when there is construction in the unit above me (it must be in pretty bad shape because there have been FOUR random days with hours of pounding) they do not give me advanced notice even though I’ve requested it multiple times. It’s a construction zone right now in my apartment. Nice touch when I’m on client calls at work. Sun Property — get some employees who care about their job, and their customer service or you’ll see a lot more of these reviews.

I don’t understand if I am possibly talking about a different Sun Property Group, but my experience with them has been horrendous. Contacted a Realtor there for an apt the first day it was listed. Made an appointment for the following afternoon, only to receive a phone call a half hour before to cancel. A week later, and still have yet to receive a date to view it. Have gotten several run around answers from different staff members, and have made several phone calls and emails that have simply gone ignored. In my opinion, one of the most unprofessional businesses I have experienced in a while.

Ryan Hunt and his general-​contracting team at Sun really are the best there is. Over the last three years, I have hired Sun at least four times, for everything from a $ 100 repair of a front-​door-​intercom system to a $ 20,000 renovation on a 100-​year-​old condo. I have not once been disappointed. I have practiced construction law for over a decade and know far better than most how many clowns are floating around out there with a hammer and/​or paintbrush and how much of a nightmare dealing with contractors can be.
Quality of Work: Outstanding. Sun employs some carpenters who are true artists. On the very rare occasion when a subcontractor missteps, Ryan berates the sub, physically assaults the sub, and then immediately corrects the problem.
Cost: Each time I have hired Sun, total invoices have come in at or below budget. That is almost unheard of. I trust Ryan inherently, and you will not be taken to the cleaners.
Design: Not sure what you want or need? Don’t worry about it. Sun can offer you a wide array of options that will fit within your budget.
Responsiveness: If Ryan assures you that the work will be done by X date, the work will be done by X date. On the rare occasion when a subcontractor threatens to cause delay, Sun jumps in with its own workers or a replacement sub.
Communication: Ryan responds to most phone calls and e-​mails within 24 hours, and I cannot recall a single instance where I didn’t hear back from him in more than 48 hours, including on weekends.

In my experience, it’s tough to find a realtor that isn’t pushy or impatient. The folks at Sun Property Group are a rare score in the Boston area. They took the time to sit down with me to understand exactly what I wanted in an apartment and worked non-​stop to put together an awesome series of showings.
I would recommend these guys to anyone looking to rent or buy a condo/​apt in the Boston area. Convenient location too — about 200 yards from the Broadway T stop in Southie.

Sun Property Group is as good as it gets. When Shawn came to renovate my kitchen he was professional, courteous, and organized. He showed up when promised, cleaned up after himself, and the outcome was a beautiful kitchen. He was meticulous to a degree, concerned about a couple of tiny spots of glue that weren’t even noticeable to me. My kitchen is AMAZING. It went from a dark dungeon to a gorgeous bright, sunny room. As a first time home owner I was VERY nervous about the whole process. Shawn was knowledgeable and very helpful. He walked me through the process step by step and never made me feel stupid. If there was something he couldn’t do himself, he knew who could, and they treated me with the same care. I highly recommend Sun Property Group for all aspects of property management– big or small.