Walsh Towing

The women who answer the phone are nasty and have such poor judgment — my car just got towed, I get that it’s not your fault but
Your literally making it impossible for me to pick it up??? What gives! Jerks!

I am not a fan of this towing company. They began towing my car at Excel High School in South Boston as I was walking over to the lot at 6:15 am. The parking lot rule is that cars need to be out of the lot by 6:15 am. There were at least 5 other cars that had been there from the night before, yet they decided to tow my car even though I was there to drive it out.
I also think they were very rude. They almost didn’t let me get my stuff out of my car for work. One of the tow guys even asked for my business card, suggesting I wasn’t telling the truth about getting to work. I realize that they were just doing their jobs, but I wish they could have been kinder about it.

Love this place! ¹⁰⁄₁₀ would get towed again. In all seriousness, they seem to be friendly folks simply doing their job. No one likes being towed; they get that.

Walsh towing monitors our visitor parking lot in our condo building in Dorchester. Frankly I have no issue with tow companies, and haven’t ever had to have my car towed. However a guest was parked with a rental car in our guest lot, with a visitor placard visible in the window. Walsh’s idiot drivers, who drive around in blacked out window trucks like thugs in Mattapan, towed the car… at their discretion, because the driver failed to look at visitor pass.
When I finally was able to get through to the idiots at this company, they admitted their mistake and refused to bring the car back. The girl on the phone, who was no help at all, gave me her manager’s cell phone number. Which was turned off. The girl at the office gave no reasoning as to why they couldn’t return the car. Leaving us to find a way to get to their tow yard.
Absolutely abysmal customer service, idiot drivers, and a manager that doesn’t turn her phone on during business hours. I’ll be working with our board to find a more reliable tow company.

While the fact that my car was towed made my morning pretty terrible, these guys and gals were quick, efficient and friendly. I had a good experience and they made my morning tolerable, which is impressive given how it started.

the people here were mean to me. it sucks enough having your car towed. :(