Hamamoto Dentistry

They don’t get a star. They have not carried on the reputation of TLD Dental. They are crooks, especially Hamamoto, her staff is very wishy washy. What they tell you upfront is never aligned with after work is completed. They did bogus work on my kid’s teeth and demanded high cost after telling me insurance covered. Then they tell a nice story of how it takes insurance about 15 weeks to approve work– Total BS!

The staff is super friendly and knowledgable. Dr Hamamoto is very understanding and one of her priorities is to help you understand the procedure and putting your mind at ease.
I’ve gone there several times for cleaning and today I went there for two fillings. During my of my cleaning appointments I had my two month old with me and the staff and Dr. Hamamoto were helpful and understanding if I needed to stop and take care of my little one. Today that I had the two fillings done, it was like watching a well synchronized orchestra. They were fast and efficient and I expedience no pain. I will keep coming back even if is quite a ride for me.

The front office staff was polite and knowledgeable. The dental work seemed fine. As previously stated, payment was demanded as soon as the work was done. We thought we could make payments, so it was a huge hit on the bank account. I later asked for a copy of our account, and found we had a credit of $ 20.00 and asked for a refund. I asked a couple times, but never did receive it! If they expect payment at time of service, I expect a prompt refund! I will NOT be using this dentist again.

They deceived me on my insurance info. They said I was double covered. And not to worry about it. That it would be covered 100%. So I said okay. I had a perfect payment (co-​pay) history with them. I even gave them a referral. But after my 2 appointment bill. They said sorry we were wrong. You owe use over $ 900. Holy crap. That’s a big error. So collections here we come. Don’t trust them

I really liked TLC Dental and in fact was in the process of referring a couple of friends, because they were so fantastic. I even will go as far as to dismiss the fact that they numbed me on the wrong side of my mouth after already being tortured by some nurse who came at me with a needle and no bedside manner. The worse part about the business and Nicole H clearly agrees, is that if you make a payment plan they then go after for the full amount and stop sending any kind of statement, immediately turning it over to collections. It’s no wonder people don’t go to the dentist, and no wonder we are in the situation we are with healthcare.
GREED GREED GREED!!! A simple call would have solved everything and MS. HAMAMOTO would have her money… good luck now!

Greatest staff and dentist I have seen in a long time!!! Great experience. Felt very comfortable. They made sure I was well taken care of. Front desk staff knew what they were doing too.

EEEEEK! I had NO IDEA that when this business changed hands that my review would be attached to the new Dentist. We saw her exactly ONCE. She was rude and didn’t want to do the work that the previous dentists had done there. She didn’t honor our previous payment arrangements (which were on time and as agreed with the prior owner) and insisted on being paid the balance due in full, immediately, no negotiating. We didn’t even get 30 days to respond before we received a letter from a collections agency, which was also unwilling to work with us until their legal department got involved, and THEY finally agreed to let us break it into some somewhat manageable chunks.
What REALLY ticked me off is that somehow when the business was sold to this person, MY RECORDS somehow became HER PROPERTY, and now that I want to take my business elsewhere, she won’t release my records! Since when do I get no choice about whom to allow to work on my health?!
STAY AWAY. STAY FAR FAR AWAY.

This is a top notch business. I see Dr. Bressler and he knows his stuff. The dental care is excellent, organized, and efficient. The staff is just incredibly on top of things.
I judge a dentist’s practice by how they handle dental emergencies because dental pain always seems to occur when the office isn’t open and you are in a LOT of pain.
I had a dental emergency last Saturday night. I called at 7:30 pm in agony with an infected molar and left a message. I didn’t expect to hear from anyone until Sunday or Monday. Ten minutes later, the phone rang and it was Jenny, the Office Manager, calling me while on vacation in San Fransisco! That’s customer service.
She called in meds for me in the moment she hung up and they were already filling the prescription when I got to the pharmacy. My pain was gone and I could get to sleep. I was incredibly grateful for her efficiency and organization.
I came to the office Monday morning and a couple times this week and Dr. Bressler, the dental staff, and Jenny have been so attentive to my needs and treated me like I was their only patient.
Jenny spent a lot of time helping me figure out the best options that would not require selling my soul to pay for it. They spend time helping you understand exactly what you need and how you can pay.
I believe that the dental insurance system in our country is outdated and ridiculous. It’s painful to pay so much for dental care and I hate it but dealing with warm and caring people makes it much less painful.
I would recommend this practice to anyone looking for excellent care. They are rock stars!