Boulder Massage & NeuroMuscular Therapy

For a skilled, deep tissue, healing massage, I highly recommend Jason Summers, RMT, at Boulder Massage & Neuro-​Muscular Therapy (
). Although a «feel-​good» massage feels good in the moment, I prefer a deep massage that actually supports healing of the affected muscles, and Jason is an expert with more than 13 years’ experience. I had three weeks worth of serious pain in my shoulders, which was mostly caused by emotional stress after my Dad’s Memorial Service. Jason knew exactly what to do, and his hands expertly demonstrated his knowledge of the body structure and how to release the pain. I’ve had many neuro-​muscular treatments in the past, and Jason is one of the finest healers I’ve encountered.

Aren’t massages supposed to be relaxing?!? If you’re looking for a place with great service, have a relaxing deep tissue massage, and feel good about your experience, then DO NOT GO HERE. I couldn’t even get past the booking process. When I tried to reschedule my «appointment» the receptionist/​owner told me there was no re-​booking within 24 hours. Huh? You never sent me a confirmation and now you’re telling me I can’t reschedule? I was interested in trying this place, but the owner basically told me that bc I’m cancelling the appointment she will take my pre-​paid money and not let me book another date. This is by far the worst customer service I’ve seen in ages. Imagine your computer illiterate mother trying to run a small business all electronically? How would that look? Now picture that illiterate computer user telling the customer that they booked their appointment wrong and as a result you now owe the cost of your massage.
Terrible business acumen, zero flexibility, and no consideration of the customer. I’d feel better having my back massaged by a steam rolling truck than attempt to visit this place again.

I have gone to Jason several times for sports massage with consistently great results. I have had no issues getting an appointment in the short-​term or with scheduling through Schedulicity, although their mobile site always seems to error out on my phone. As a bonus they sent me a coupon for my birthday month, much appreciated.

I had a great one hour massage… So great in fact that I got the details about signing up for regular monthly massages. I scheduled my second massage and was looking forward to it but I had to cancel unexpectedly. The have a 24 hour cancellation policy that they are very strict about apparently. I cancelled online the evening before my appointment. They claim they never received my cancellation so therefore they insisted on charging me $ 60 for my missed appointment. I explained to them that I cancelled online, but they basically insinuated that I was lying. Even after explaining to them that I was planning on creating a membership with them, they still insisted on charging me the $ 60. I reiterated that if they did that I would take my business elsewhere but apparently that $ 60 was way more important to them than future business and customer service. There are hundreds of massage places in Boulder. Go somewhere that values your business.

I have been going to Boulder Massage and NueroMuscular therapy and seen Stacia for over 4 years now. She is the best massage therapist I have been to, and i have tried many. I originally found Stacia when I hurt my back and was in considerable pain. Stacia tailored the massage to the parts of my body that hurt and I left feeling sore but with considerable less pain. Over the next few months her massages helped reduce my pain. I continue to see her every month and every massage is a little bit different. She spends the time understanding where I am sore and what needs to be worked on. I get a 90 minute massage and the time flys by. I like firm and deep massages and Stacia has no problem working the muscles deeply. She listens to what I want. She is the best Boulder Massage provider.
Stacia can get booked up early and it is good to give yourself some time to make an appointment. But it is worth the wait.

Mandie is an excellent massage therapist! I highly recommend her to anyone who is seeking a thoughtful, well educated therapist to help them tackle their issues. I have not only benefitted from her work, but I have seen her do amazing work with others. Her communication style is clear, she *really* listens to what is happening with her clients and she gives her all in each of her sessions. You will be pleased with your results after a session with Mandie!!!

I have had several massages from Mandie and am so glad she has returned to the Boulder area, so I can visit her more frequently. Her calm nature and skilled bodywork will leave you feeling wonderful. Highly recommended!

I am very picky about bodywork, as I am a chronic migrane sufferer and have had several car accidents in my lifetime. I want a therapist who can intuitively find where my body needs work and then who actually uses enough pressure and technique to relieve the tension in those areas. Mandie is hands-​down one of the best massage therapists I have ever worked with. She is strong and skilled, and her presence is so tranquil and knowledgeable. She has a magical way of finding that EXACT point that has been bothering you all day! Her massages are relaxing, deep, and comprehensive. I highly recommend her! You will love her.

I’ve been looking for a new massage therapist /​clinic and thought I would give them a try by purchasing a LivingSocial deal for a 90-​minute massage.
I’ll admit it was my own fault that I didn’t go online to schedule the appointment until about a week before the deal’s expiration date. I was hopeful that I could either get an appointment before the expiration date or that they would allow me to redeem it shortly after the expiration date since I was scheduling the appointment beforehand (many businesses I’ve purchased deals to have allowed this). I went to their website, selected the option to redeem my deal, and scheduled the appointment for a day just a couple days past the expiration date. I got a confirmation e-​mail that day and was looking forward to my appointment.
A day later someone from the clinic called and left a message saying that they had a question about the appointment I’d scheduled. When I returned the message the same day, the person who answered the phone said they didn’t know what the question was or why the message was left, and seemed disorganized. When I asked if it was anything related to the LS deal, she told me that, even though their online booking system had allowed me to schedule the appointment for a few days later, they wouldn’t honor the deal past the expiration date. I could either schedule an appointment before the expiration date (there were only a couple left and none of them worked with my schedule) or use the value I had paid for the LS deal toward the full price of the massage. Though I appreciated them offering to let me apply the price of the LS deal toward a massage, I was really annoyed about the rest of the situation.
Fast forward a couple months. Though I still wasn’t very happy with the way they’d handled the situation before, I decided I would give them a try and pay the rest of the cost of a massage, so at least I wouldn’t lose the money I’d already invested in the LS deal. I called to schedule an appointment and confirm that I could still use the LS voucher toward the full price cost. When they returned my message, the woman on the phone said that they’d stopped honoring the LS voucher for ANY value about a month after the deal originally expired. Not cool.
Given that the paid value of most LS /​Groupon deals expires years after the purchase date, if ever, I find it very frustrating that this place was hardly willing to work with me at all. I would think that a business would want to be a little more lenient if it meant a chance to gain a new client. But it seems as though, once they have your money, this business is more concerned with saving their resources than about making clients happy. I would NOT recommend patronizing Boulder Massage & NeuroMuscular Therapy.