Imogene’s Alterations

Anna Mae Weldy
in the last week
I wish I would have done a little more research before taking my wedding dress to Imogene’s, I picked it up today and left in tears. Ramona with Imogene’s had my dress for nearly 6 weeks and called me early this morning with questions on what exactly I wanted done (after having it for 6 weeks she called today, and my wedding is 9 days away). The alterations were fairly simple, I went and saw her after the phone call and then picked my dress up a few hours later. My dress looked like they’d been carrying it around in the trunk of a car for 6 weeks and there was purple marker ALL over my dress. When we inquired about the maker she responded with, «it’s fabric marker it will come right off with water». I left her shop and immediately went to my dry cleaners… I am beyond disappointed with this place. Horrible service, no apologies or offer to make it right from Ramona… I’m now getting married in 9 days and can only say a prayer that my dress will come back from the cleaners in good enough shape for me to wear it.

Three weeks ago I took a dress to be hemmed for my son’s wedding. Although finished later than promised (there were illness and weather issues), I went to pick it up today. The lining is hemmed unevenly by a quarter to a half an inch. The outer lace material is also uneven and the cut is jagged. The sequin that was originally stitched on was taken off and glued back on. The glue is white and is very obvious on the navy dress. Needless to say, the experience was very disappointing. She did offer to try and fix it, but I wasn’t confident I wouldn’t end up with a bigger mess.