Hilton Branson Convention Center

When I travel for work, I judge my stay differently then when I am with my family. Clean, and friendly staff are the main things I am looking for when I am with my family. This Hilton delivered on every level. I called in asking if I could get two ajoing rooms, and the staff was helpful and accommodating. When we got there, we were met with friendly Valet, friendly front desk, and friendly random staff. We were in and out a lot during the weekend, and every time we were met with that same high level of hospitality. The rooms was clean, and so was the pool. I am already planning to bring the family back in November. Thank you for a great stay!

It’s ok. Nice amenities and facilities. Wi-​fi is spotty. Staff is Spotty. Pools & gym are great. Restaurant and food are good. Checking in seems unnecessarily difficult and parking is obviously contrived to profit from the convenience factor. Nothing surprising. Extremely close to landing!

Hotel was clean and room was very nice. Dessert was amazing and the breakfast buffets was delicious.

Convention center stay not very convention goer friendly. I stayed at this hotel for a convention recently and was amazed I wasn’t allowed to use a cart to move some stuff from my room to the convention center, where I was paying to set up a booth. When I first arrived to the hotel I wanted to load up a cart with a few items to bring to my room, I was amazed when the bell-​hop told me I wasn’t allowed to take the cart without having to have him come along. I had several burly men staying with me who were more than capable of helping, but I was strong armed by the pushy bell-​boy who demanded to walk along aside me with his precious cart for a $ 3 tip.
When I needed the cart the following day I was told the reason I had to have a bell-​boy follow me around with the cart for a $ 4 tip was because «they’re a full service hotel.» So when they say full service they must mean they’re trying to nickel-​dime me every chance they get like I’m a tourist staying at a resort in a third world nation where the only source of income they have is the tips they get from patrons. The room AC worked fine but sounded like it was powered by several rusty hamster wheels and would wake me at night when it turned on. This is a very expensive hotel and they have the audacity to charge $ 10 A DAY for Wi-​fi on top of what the nightly rate was, seriously!!!
For such a big multi-​million dollar convention center I’m dumbfounded they’d strong arm me from using a cart for a $ 4 tip. Many of my fellow convention center patrons felt the same as well. Its not rocket science, if you have a giant convention center attached to your hotel, you know people staying at the hotel are going to be using the convention center you should have carts readily available without the requirement that bell-​boys have to follow them around like its their personal carts from home. Additionally when I was checking out they way over-​charged me for one day of room-​service (I ordered the same thing twice so I knew what the price was), when I asked for the receipt they wouldn’t provide it. Once again over charging and/​or nickel and dimeing.
Here’s a tip worth more than $ 4 for you Branson hilton hotel; change your understanding of what «full service» means and stop nickel/​diming people. In the future when deciding where to go for trade shows I’ll do my upmost to push for somewhere beside here.

Great location — and super strong service. We were very pleased with the whole experience — and walked over to the Landing almost every night to shop or eat. The breakfast at the hotel was delicious and the wait staff was top notch. Our waitress was Ukrainian and very sweet. (I believe her name was Nadia) I will definitely stay here the next time I’m in Branson. Fantastic!

There was a mix up with our reservation, but Nicole very nicely fixed it for us. We needed 2 adjoining rooms for all of our family. I felt like she went above and beyond and we were very grateful. Good location, nice and clean room, good price. We will be back! Thanks Nicole!

quiet, comfortable bed
friendly staff
excellent in room burger
small TV and small shower
parking across street

Our stay here, thus far, has been nice. The drain in our room malfunctioned and maintenance was up quickly to fix the problem. The front desk service is nice, the valet is chipper, and our room is clean.
There are very few patrons, so we’re getting some very individualized attention. The location is convenient and the indoor décor is nice.

I’ll start off with the service has been great here. However, I’ve never stayed in a hotel room that didn’t have a bath before. Weekend getaway (or attending a conference) without a bath seems… pointless. Also, I was told they had wifi as an amenity, but find out after we get here that wifi is an extra charge. Never had to pay for Internet at a hotel before. And the room is a little cramped. The place was clean, but I want to be able to work and rest at a hotel without issue. I couldn’t do either here. Probably won’t stay here again.

1÷10÷15
As we were taken up to our room we were told the hotel has had to recently lay off staff because it’s been so slow. I really don’t think the manager would want this information being told to new patrons but after a bit I learned it only goes downhill from there.
Wanted to have a drink with my husband in the bar/​lounge & there were 8 – 12 young kids running around, yelling & jumping on the furniture. Soooo, no drinks.
We decided to watch a movie in our room instead. Nope, can’t do that either because the kids were screaming & laughing throughout the halls as well.
The rooms had GREAT windows but the way the room was design we kept running into each other inside the room. Would have been nice to have a tub & fan in the restroom. Seriously, who doesn’t have tubs or fans?!
Day 2: We out out the DND sign, left for lunch and when we came back the maid had done our room! (We had work documents out) My husband called & was told I went down & requested maid service (not true-​wasnt even here) so I went down & was told our DND sign wasn’t on the door (it is STILL on the door)
Blatant liars.
The nearby Raddison looked beautiful & something tells me we might have better luck there for our next trip.

Very nice hotel — clean facilities, great location. The front desk staff are not great. Very slow and inattentive. My daughter ran down to the desk to ask for another towel and they said they would send one up and it never happened. All in all, though, this is a fancy hotel at a reasonable price. Lots of bars.

Don’t expect your room to be correct or ready. Telling me your cleaning staff is working hard is no excuse. To think they might have some idea as to how many people would be showing up on a given night. If only a system for taking, I don’t know, RESERVATIONS existed so they would have that info… Oh wait. Oh and now two grown men and a toddler are sharing a one bed room. Yippy! Gonna make for a great nights sleep.

Check in early for a 4 night stay with reservations that were made months in advance and being an honors member. Room selection they gave to me is next to the elevator and ice machine. No chances of moving they are sold out. Poor room management!

When I call ahead and ask for early check in. It’s what I expect when told no problem. The three hour wait for our rooms to be cleaned was a little annoying. Great room size, and great outdoor pool. Front desk service not so much.

Just returned from a 2-​night getaway and would likely stay here again. Located across the street from the Branson Landing shopping area and downtown area made this a convenient location. The only downer were the nightly trains that woke me up. With the trains aside, I found the king bed with sofa unit perfect for my family of 3. The 20 feet high ceilings floor to ceiling windows allowed us to see the sunset each night… spectacular! The only drawback is Starbucks is across the street and the eating facilities were a bit too upscale for my nightly palate… I’m a pub and beer sort of level of spender. With that being said, this is the place to stay, away from the congestion of the Branson strip.

Just got back. Absolutely loved this Hitlon and I was very impressed. Our room was on the 8^th floor with a view of Branson Landing. Very spacious with a desk and an extra table that rolls out from under for extra use, a mini fridge and a couch that folded out. The bathroom did not have a tub but a walk in shower. The bathroom amenities were high end and there was a make-​up mirror hooked to the wall that i used every day.
The outdoor pool was really nice, and there was a hot tub and some VERY nice outdoor lounges in a couch style. Very comfy. The indoor pool was nice but surprisingly cold. There is also a hot tub at the indoor pool. We used the fitness center every day and it was great.
We did the valet parking and it was great. It is so easy to just call down there and your car is ready for you when you get downstairs. A lot of people complained about paying for wi-​fi and parking but this IS a convention center and most business would just charge these to their company. Both are standard for a conference facility.
We had the breakfast in Level2. I did the continental for $ 13 and My Husband did the upgraded buffet. There is a menu and if you are not a big eater you are better off eating off the menu. I only did not give this hotel 5 stars because of the parking and the internet.

This Hilton hotel is a fantastic hotel. The staff were very kind and friendly, and We were welcomed as A hilton honors member. I had a king condo room, and it was a spectacular room. It was updated and spacious. It had a full bath with a big tub and a separate shower, the room also had a half bath. The room also contained a nice kitchenette. I would highly recommend this hotel.

Stayed here about a week ago. Very modern in an earthy way but overall a beautiful hotel. Rooms are very high ceiling, which I didn’t mind and thought was a different touch. I was really impressed with the floor-​to-​ceiling windows in the room as well. Service was great. The restaurant was also really nice. If you’re staying in Branson, give this hotel a thought.

This is the best place in Branson to stay –especially if you don’t want to drive. Great rooms, wonderful staff and close to all the great things that go on in downtown!

I have stayed in Branson multiple times, and this is the best hotel in the area.
Just to clarify for HHonors people, there are TWO full-​service Hiltons right next to each other. The Hilton Promenade is older (but not old, it’s circa 2007) and doubles as a time-​share. You can get suites there fairly easily. But out of the two, I’d pick this property. It is a super nice Hilton, with modern furnishings and it is connected to the convention center.
The restaurant, Level 2, is also what you would expect for a higher end hotel.