Campbell’s ATS Window Cleaning

ATS Windows came out and cleaned windows in and out last week. My house is an ocean view 3 story home with lots of ocean elements. The crew was 4 guys. Amazing work.
I used them on a promotion and the work was beyond good. They were on time, quick, clean and polite. The only company that has cleaned the third story properly. Screens and tracks perfect. I will be using them quarterly and strongly suggest you reach out to them. The price and quality is fantastic.

They had to re-​schedule that morning so I arranged for someone to be there since I was at work. When I got home nothing was done. The person who’d been there when they came told me that Ron had said the windows were too dirty & it wasn’t worth his time! BTW the reason I called a window-​washing service was bc they were dirty. Duh… But they were normal dirty. When I spoke to Ron on the phone he gave me a couple different bogus reasons the «best» of which was ‚“Even if I had done your windows I don’t think you would have been happy with them.” (??huh??) When I made the appointment I acknowledged that I would be going over the number of windows covered by the Groupon voucher I’d bought & would pay for the additional windows. Guess he wasn’t interested in doing the work no matter what. Needless to say I would never use or recommend this company.

We got a Amazon Local Deal from them and they came out to clean our windows. They send one guy and it took a couple of hours for him to clean our small house. Have of the time he was on the phone or went for a smoke.
Apparently part of the cleaning was to break multiple screens and one of our windows. We were promised to get called from the owner which of course didn’t happen. When I called him he told me he would not be liable because the window was broken before. Hmmm, I never noticed the 2 foot spider cracks before.
Anyways, I contacted the better business bureau but I don’t have much hope after reading the reviews here and they have an F rating over there as well. Next time I make sure to check out which companies we buy deals from.

Appointment time was 9 this morning, it’s now 11:30, no phone call! I’ve called several times, left several messages, no one answers the phone! The voucher was purchased through Amazon. Sorry I ever got involved!,… Now it’s hours later, after SEVERAL messages, I was told that three days ago they knew they would have to reschedule my appointment to next week some time. My party is this Saturday!!! It’s sad there are businesses out there that give their word that «no matter what» it would be done for my party! I was just told he would not refund me, nor would he do the job. RUN from this business!

I bought a deal from this Company through Living Social. On the day they were supposed to show up I had to call to find out where they were. After several phone calls back and forth with the lady in the office, I was told that their truck broke down on the freeway and said they would have to do it another day. The story about the breakdown is pretty unbelievable at this point and even if it was true — why would I have to be the one calling them to find out where they are? Why would no one be contacting me to tell me they weren’t coming. They didn’t even offer to discount the service or throw in an extra window for me having to sit at home another afternoon waiting for them to (or not) show up.