Pinkberry

Pinkberry is gone! Bye bye pinkberry

Welps, that was short-​lived. Apparently, this Pinkberry has reverted back to its original model and the machines are now back behind the counter, so the employees prepare your yogurt for you. I have to admit that this business model probably better preserves the integrity and cleanliness of the yogurt, but I’m a bit annoyed that they keep pulling switcheroos on loyal customers, such as myself. The yogurt prices remain high and uppity, as I still paid $ 5 for a small with a minimal amount of yogurt (¾ of a cup?) and a decent amount of toppings… but as I’ve stated before, you definitely are paying for a higher quality product here compared to their competitors. Unfortunately I’m finally realizing in my older age that Pinkberry isn’t a very sustainable treat I can eat for the long term, considering there’s a TON of sugar in all of their yogurts and toppings… but if I’m ever having a hankering for froyo, this would still be my top choice.

They went back to the old model of full service. No more self serve. They also no longer have the pomegranate flavored yogurt. Miss the good old days when they first opened.

No longer like this Pinkberry. :(They added «do-​it-​yourself» machines and they look misplaced, ugly, unkempt and messy. The employees do not do a good job keeping the machines clean or orderly. They force you to use a giant container cups which adds unnecessary ounces to your weight. (especially when you only want a little bit) They can’t even display their ‘flavor name stickers’ straight on the walls. (all crooked and wrinkled up) Looks like 3 yr olds are in charge of the displays. Very unprofessional and dirty looking!!!

This pinkberry location is ok, kinda watery after it became self serve but as of ⁸⁄₈ they’re not a self serve location anymore. Quality is ok, I still think other locations are better than this one.
Also this location tends to be kinda dirty at night.

Since being back in LA I have been on the hunt and going to different places to eat lol you guessed it frozen yogurt. I don’t know what it is but in many other countries this is really not that popular at all.
This place was pretty empty it was only me inside and it was a different kind of Pinkberry style. Self-​serve which means you can put as much or as little as you want. You can put multiple flavors in a cup or just pick one… It’s all up to you and your the one deciding.
Most other Pinkberry places are the regular way but this one is alright also. I just don’t know what’s up with all the funky flavors though. The toppings are fresh though and enjoyable!

Pinkberry was my first introduction to frozen yogurt, before Yogurtland, Red Mango, and all the other similar yogurt chains there are today. I’ve always thought Pinkberry’s original flavor was better than Yogurtland’s because the taste is creamier/​milkier while Yogurtland’s tart flavor is more icey. But because Yogurtland was self-​serve, usually cheaper, and had so many more toppings/​flavors to choose from, I usually went to Yogurtland.
I’m so glad that Pinkberry has now changed their business model around to being self-​serve, just like Yogurtland. If only there were more chains around my area (in Anaheim Hills), I’d definitely go more often. I normally just get their original plain tart flavor, but I appreciate the many fruity flavors that they have (pomegranate, mango, tangerine, passion fruit), since I’m not a big fan of chocolate/​peanut butter/​coffee etc frozen yogurt.
I think their price is $.40/​oz, which is not bad. I got a pretty sizable amount for less than $ 3.50, which is cheaper than what I would have paid if it weren’t self-​serve.

Just walked into this place and looked around place is straight dirty. Yogurt on the floor all over machines. Used sample cups everywhere trash can full. I will never attempt to come again. Gross

All I got to say is that Pinkberry is not what it use to be.
There’s something so great about it before but now it is not doing it for me. Since my favorite frozen yogurt place is near my work (Go-​Greek), Pinkberry or Yogurtland has to do. However, nothing is hitting the spot as the quality I get at Go-​Greek in Beverly Hills.
So sorry Pinkberry, you are still better than Yogurtland, but just ain’t cutting it for me any more…
The ingredients and flavors you offer are all just A-​Ok.

I haven’t been to Pinkberry in a while and I was disappointed, because they are now self serve! It didn’t feel any different from Yogurtland, Cherry on Top, or all those other yogurt shops.
Even though I was disappointed, I still enjoyed my yogurt. You can never go wrong with their Original tart with fresh fruit. I also added some mochi and almond flakes for different textures.

I love pinkberry but this location is testing the self serve! Love that! 49 cents for ounce and if you are afraid you might be serving up to much … Just ask the employees to make you it the regular way which they will gladly do. today they had pomegranate, original, passion fruit, blood orange, lemon lime strawberry, peanut butter, green tea, vanilla and chocolate hazelnut … I might be missing a couple but will defiantly be back!

I’m new to SoCal so i was excited to try Pinkberry! I’ve eaten ice cream, gelato, Italian ice and froyo at a million differentplaces. I don’t know what it is but Pinkberry’s yogurt tastes like actual yogurt, that’s why I love it & think it’s the best. The tartness with the light sweetness of their yogurt is Devine in my opinion. I like that the fruit toppings are cut fresh daily and that they have fun toppings like Nutella & fruity pebbles & cheesecake bites. The yogurt flavors are fantastic, I get pomegranate the most but cookies & cream, passion fruit and salted caramel are my next faves. The Brea location was recently remodeled so that the yogurt and toppings are self-​self, which rocks!

Staff is friendly and I love that it is now self serve here. The location is always very clean and they always make sure the outside patio is nice an clean.

It was okay. Clean and quiet. Server was nice but short, seemed more in a hurry to get back to the backroom and the tables were still wet and smelled of dirty water but nothing too bad. Will probably go again.

If you sign up for their free rewards card, you get a free small frozen yogurt with unlimited toppings during the month of your birthday. I went in today and the staff was extremely nice. I was going to get a half pumpkin half chocolate, but the staff member let me try the flavors and since the pumpkin was such a strong flavor I opted for chocolate with four toppings. Super friendly and would definitely go back!

Perfect yogurt, extremely friendly service!
The menu selection was quite limited. There were 5 flavors — chocolate hazelnut, raspberry, coconut, original, & green tea. The toppings were so yummy! Roca toffee, cookie dough, Nutella, mochi, etc.
Yogurt was not too rich nor watery. I enjoyed the consistency of each sample taste.
Service was superb. The woman that helped was SO kind and patient. She let my friend and I sample nearly all 5 flavors, and she gave me a side of toppings when I forgot to add them as I was about to pay! I wish I could give her a shoutout, but i don’t know her name. Just a total nice person who was very patient and kind.
Small with toppings: 4.95 $ exact
:)

Andy was extremely rude.
Dosh another employee created the worst environment possible. I am shocked that we went in tonight to order 8 yogurts and the workers created a belligerent environment for nothing!
These employees should be fired for yelling at customers. Moreover in front of my two little nephews! They had the worst attitude when customers were simply attempting to ask for a sample to taste a new yogurt flavor. Unbelievable.
It killed our entire experience! These two actually told customers to calm down when they are simply asking for a sample?!?
I have never experienced such awful service at any other Pinkberry.
I mean this when I say it. Andy and Dosh do not deserve to be in the customer service field! There is a fine line between between having a bad night and acting flat out rude.
Helen the manager attempted to handle the situation, and to be honest we actually felt bad for her. This one star goes to her, ONLY.
Shocking. SERIOUSLY. Shocking!
Do something owner, now!

I find it funny that the reviews for these larger chains are bad, yet people flock to them. There’s nothing wrong with giving a chain a positive rating people, c’mon. Anyway, granted you don’t get to add as many toppings as you want, but they’re usually fairly generous with whatever they throw into your bowl. This is the only place where I get plain tart fro yo. Nowhere else. The texture is just much more appealing than others I’ve had.
Plain tart and the milk chocolate crunch. Yup. Best ever.

I have always thought of frozen yogurt as ice cream’s ugly cousin; it’s something you settle for. I came here and had my first Pinkberry experience and my mind has been changed.
This is a clean store with chipper employees. As I walked in, Kim Wilde’s «Kids In America» (one of my 80’s favs) was playing over their sound system. I chose the cookies and cream yogurt and, for toppings, added raspberries, strawberries, cookie crumbs, and yogurt chips. The yogurt was so surprisingly flavorful that I made some audible «yummy» nosies that made one guy behind the counter glance over at me. Luckily I was allowed to stay and finish.
Definitely more expensive than other frozen yogurt places but the better quality is darn near worth it. If I had a Pinkberry close to me I would probably frequent it far more often than I should.

I’ve always been a fan of Pinkberry’s yogurt. It seems creamier and smoother compared to other places. You don’t make it yourself here, so try the different flavors before you get it.
What I got:
Small Pomegranate w/​Mochi, Strawberry, Yogurt Chips & Sour Gummy Bears ($ 5): I usually get the pomegranate or the original yogurt. The pomegranate doesn’t have a strong taste to it, but it tastes good! Mochi is soft, strawberry is always sweet, yogurt chips is probably something I wouldn’t get again because it’s too hard, and the gummy bears are soft if you eat them right away, wait too long and it will become hard. $ 5 does seem a little pricey for what you get compared to what you could get at Yogurtland or other yogurt places.
Service:
They seem really impatient. I haven’t been to a Pinkberry in so long so I wasn’t sure what I wanted or what I wanted as my toppings. The last time I went, they only let us choose 2 toppings so I asked the person helping me how many toppings I get. She looked at me and said «however much fits in the cup». Okay… so is that 2 different topping or what? So I started off with just 2 and noticed that she didn’t fill up my cup all the way and realized that she was waiting for me to pick 2 more toppings. I probably won’t be coming back to any Pinkberry… I’d rather go make it myself.