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I went to these guys not long ago last time I needed help with my taxes & they made the process very simple & humane! The girl was awesome & very friendly, and my taxes were done within an hour or so! They even have a drop off service do you can have them done while you leave & run errands! The only part that sucks is that it’s expensive, they charged me $ 180 to file & was barely anything that they had to type in. But on the other hand, at least it’s done… And at least I won’t be audited!
Lily A.
Place rating: 5 Antioch, CA
Debra did our taxes for the past 2 years. Shes very nice and helps explain everything. She also followed up with us afterwards with a question about some paperwork and had a copy ready for me to pick. If you are looking to do your taxes here I highly reccomend Debra. The only problem I encountered was the front staff, a young man. When I walked in he didnt greet me He just stared at me with a blank stare. I had to say Hello and ask him if he was able to help me. He looked confused and said no then yes and I told him I was there to pick up some paperwork. Long story short I hope I dont encounter any business with him or his co*worker working with him this evening.
Natalia G.
Place rating: 1 San Francisco, CA
Deborah did my taxes and I had a good experience she was informative and nice. My problem came when I hadn’t received my refund, and couldn’t get a hold of her for more information. I received no help in contacting the state tax franchise board. It’s been 5 months and I’ve been going back and forth with the tax board, faxing in my w-2s over again, and I really just felt like I paid h&r block $ 300+ and they failed to follow through and help me get my refund. Sucks! My bf used turbo tax and got his refunds immediately.