Went to the take care clinic yesterday. The nurse practitioner was very unhelpful and refused to give me my physical stating, «we can’t do the form you have brought me». Presented a new form that my company said would work for them and the practitioner said she wouldn’t do it because she had seen the other form already. Went to another take care clinic and had no problems. The nurse practitioner at this facility was just lazy and didn’t want to do anything. In her defense she was pregnant…
Rose B.
Place rating: 4 Saint Louis, MO
My son went to the TakeCare clinic on a Sunday with an upper respiratory infection and was prescribed a name brand inhaler and also needed a special mask to go with it.(He’s 21) When he picked up the prescription, it was $ 90. They told him the computer wasn’t working and to come back and he would be reimbursed for the difference. He brought the receipt back the following Saturday and they said he had to come in Monday when a manager was there. My husband took the receipt in on monday, they said too many days had passed but he insisted on talking to someone. They said there was no problem with the insurance and that was all they covered. When I called our insurance, there was a $ 70 co-pay for the medicine and no coverage for the $ 25 mask. They said there was another name brand inhaler that would have been $ 10. It just seemed like the left hand didn’t know what the right was doing. We made 2 extra trips to the store based on what he was told, not to mention the wait when you go. I am going to stick with CVS;I just wish they would open up a clinic.
Paul P.
Place rating: 3 St Louis, MO
Stopped in here to get my annual TB test at the Take Care Clinic, for my job. I made an appointment on their website, but when I arrived, the nurse said they don’t take appointments. Yet, somehow, I had an email confirming an appointment. So after a heated discussion, it was determined that I had an appointment with the pharmacy, which was bull***, because I made it specifically on the Take Care Clinic portion of the Walgreen’s website. I told them they really needed to make that more clear on their website. So long story short, it must have been my lucky day, because for the first time in all of my visits to this clinic, there were no people waiting, so I still was able to get right in. However, I still stood there, as the only person waiting for 15 minutes waiting to get a shot in my arm that took all of 30 seconds to get, and pay for. Its far an away the closest location to me, as I live about 4 blocks away, but all in all, the service has been mediocre at best in all of the past visits.
Patt C.
Place rating: 4 Chesterfield, MO
I needed a few things, so stopped in here. Couldn’t find the sunscreen, so asked a clerk in cosmetics, and she directed me clearly and in a very friendly manner. Everything I got was on sale. Distilled water was $ 1.29 for one gallon or 2/$ 2, so I got two. Vitamins were buy 1, get the second at 50% off. Cinnamon was $ 10.99 for one or 2/$ 13.99, so I got two. Sunscreen was 30% off. Even the 20-ounce sodas were $ 1.79 for one or 2/$ 3. Most of the sales were due to the Balance Rewards program. I earned 5,000 points on this visit, which gives me a $ 5 savings on the next visit. At checkout, the clerk(the same clerk I talked with in cosmetics) asked me about the Balance Rewards program. I simply put in my number, and she knew who I was and called me by name throughout the rest of the transaction. Kudos to Walgreen’s for training their clerks to ask all patrons if they’re a member of the Balance Rewards program. If they didn’t remind me, I’d forget. She was very friendly and efficient in checkout. Before I could get my credit card out, she had completed the transaction and put all my bagged purchases in the cart, so I could get them to the car. Overall I saved $ 25.99, a 27% savings. On the spur, I asked the clerk if there was a post office close. She said, «Yes, just across the street.» She pointed, I looked, and saw the flag and sign. She was great. And I got to the post office.
Steven B.
Place rating: 2 St Louis, MO
Thank goodness there is practically a Walgreens on every other block, because this one is so discombobulated. It is cluttered, kind of dirty, in serious need of some TLC and has nil customer service. I was expecting so much more being located in the Brentwood area, but once inside the store it might as well been in a ghetto. Management, you may have a high volume sales store, but do not let the small details get out of control. If this location was the one closest to my home or work, I’d switch over to CVS or drive to the next closest Walgreens. After all, there is practically one every other block. Also, be aware of the self important people backing out of parking spaces and arriving in the parking lot while talking on their cell phones. It makes for some defensive driving and a new addition to my Parking Lot Derby list.
Drew T.
Place rating: 3 Saint Louis, MO
Walgreens is Walgreens. Now, that they all pretty much look alike and follow the same floor plans there isn’t much that makes one all that different than the others. You could get picky about parking at some locations or complain about the service you received, but when it comes down to it, Walgreens is pretty consistent and you know what you’re getting into once you enter that stale environment. The prices on items vary from thing that are cheap to some others that are questionably higher than you would snag them for in other places. They have their own private label, Nice, that actually cranks some decent, inexpensive items.
Mary O.
Place rating: 5 Saint Louis, MO
Always great! Always! In there ALL the time! I trust the employees there.
Chris K.
Place rating: 1 Webster Groves, MO
They called on several occasions to say the script was ready when it wasn’t. Then there were multiple incidents with pill shortages, & scripts filled incorrectly. I started to think they were just trying to get us in the store to buy their seasonal items. WENEED A PHARMACIST. NOT A SNUGGIE. Okay if maybe you just have one script to fill but hey a machine can do that!
Chris Z.
Place rating: 3 Kirkwood, MO
I use this Walgreen’s for my pharmacy needs. They are quick to get authorization for prescription refills. Plus the auto-pay and auto-refill service is nice. They also have a pharmacy drive-through.
Elle P.
Place rating: 2 Saint Louis, MO
I recently went to this particular Walgreens for meds and the clerk in pharmacy was completely rude. It took an hour and a half to get my prescription filled. After an hour of waiting I asked Rude Clerk when it might be ready and she responded with«I don’t know.» and walked away. But not to ask the pharmacist. The Take Care Clinic is fine. The Nurse Practioners are great. But any prescriptions will be filled elsewhere.
Flyinglimegreen T.
Place rating: 5 Brooklyn, NY
Are you sick? Need to see a doctor like TODAY? No more waiting to see if they can schedule you in two months from now. This Walgreens has a nurse practitioner on premise to check minor ailments for anyone who’s ever been sick and couldn’t wait. They take health insurance cards just like the doctor’s office. Just pay your copay. The best part: walk-in service. I just went today and didn’t have to wait very long at all. True, you should have a consistent doctor that you regularly see so he or she can keep up with your overall long term health. But when you get sick, and they can’t fit you in until next year, this is a nice alternative.