Bristow Pediatrics

Absolutely love Dr. Haynesworth and Dr. Dolan! We’ve been battling allergies, cough, strep & an ear infection all within a 4 week span and they’ve been amazing showing so much attention and patience with my 2 girls and my frantic, impatient phone calls.
The front desk… I have to side with the other reviewers. But this review is to rave about the doctors and nurses there, not the clerks.

I hope to be able to modify this ranking, but it may not happen.
We have had been told by numerous people to avoid this clinic due to the clerical side of the office.
We figured we are going for the Drs. So it would t bother us.
We were wrong. How hard is it to fill out a shot card? Heck do it while you give the shots.
My children need the cards to attend school next week and they keep dragging their feet. It has been days and they haven’t completed the cards.
We will possibly stay with the clinic but if this continues we will walk away and find someone else to see our 5
If anyone wants shoot me recommendations.

My 10 month old daughter has been seeing Dr. Haynesworth since she was born. I can’t say enough good things about her. Fortunately, up until this past weekend, my daughter only needed her well-​visits. Each visit the doctor was thorough and very good at explaining everything to us and answering all of our questions. As first time parents this is great! This weekend our daughter had a high fever and vomiting, and when I called the Doctor’s number in the middle of the night at 2am on a Sunday morning, then again at 2pm on Sunday, the Doctor picked right up! No answering service, straight to the Doctor, which was amazing! She called in a prescription right away and gave us some advice that had our little one feeling so much better the next morning! It saved us a trip to Urgent Care! Dr. Haynesworth followed up early Monday morning to see how she was doing when she hadn’t heard from us.
As for the office staff, we had an issue at one point where I got a bill for every one of her well-​visits, which weren’t being covered by our insurance. Turns out Dr. Haynesworth wasn’t listed as the Primary Care Doctor on our insurance, so they weren’t covering her «out-​of-​network.» The front office staff should have noticed this on our insurance card, so they offered to cover the fees that our insurance wasn’t willing to. Luckily, I was able to argue it with our insurance company and they took care of everything.
The assistants who first see you in the room to take vitals and write down any questions could be a little more personable, as well as the girl (s) who give the injections, but this isn’t a reflection of the care we receive there overall.
They have late office hours which is very convenient too. And a few reserved parking spots so I’ve never had an issue parking right in front.
Unfortunately, we are moving out of the area this month and will have to find a new Pediatrician. I am very sad to be leaving Dr. Haynesworth! I hope we can find someone just as great near our new home!

We’ve been going here for two and a half years and really like both the doctors as well as the NP and nurses. We loved our old practice but had to switch when we moved and finding a new practice that made us feel like family was a must. Both the doctors know all four of my kids and always ask after each of them, offer phone consults, and are great about talking to both the parent and child to decode what’s wrong. Have had excellent care here with one super healthy, one sick susceptible kid, a special needs child and our new baby.

I’ve had only wonderful experiences at this office. In the past, my children went to All Pediatrics, which had extremely long wait times and I was unhappy with the inconsistent care my children were getting. That being said, Bristow is clean, inviting, fast, and both doctors offer a variety of care options. I have noticed a change in the staffing, which only added to the friendly atmosphere in the office.
I also want to add that their patient rooms are very convenient– as all of the equipment needed is in one room– so there is no switching rooms for scales, etc. the longest I’ve ever waited for a doctor to come in is 20 minutes… Which may seem like a lot but at previous facilities I’ve waited over an hour (and had the doctor for 5 minutes). Our children do not have special needs or allergies, but I feel very cared for at their facility. Thanks, Bristow Peds!

I have been taking my son to this office since right after he was born. Dr. Dolan was wonderful when my son was starting to projectile vomit, she was with me every step of the way through his diagnosis and ultimately his surgery. My son is now 2.5 years old, and asks to go visit his buddies at the office. The fish tank is an added bonus, he loves to go see them which is a great distraction after shots! We absolutely love the doctors, nurses and the new staff! The new staff they have hired have been very pleasant and knowledgeable.

I wish I could rate the doctors and the office staff separately.
Doctors here get 5 stars, office staff gets 1.
Both doctors are excellent. Very thorough, caring, easy to talk to and the kids are comfortable with them. I like that the doctors talk directly to my girls.
The nurses are good as are the staff who answer the phone to make appointments. It’s always easy to get an appointment here.
Front desk staff is condescending, defensive, unhelpful. They submit labs to the wrong lab, and code their insurance claims incorrectly. When it’s time to get things straightened out you get a «you’re on your own» from the front desk.
So, if you enjoy spending all your time on the phone with your insurance company this is the doctor’s office for you!

This office would not see my sick 4 year old because we are from out of town and it was «just» a sick visit. After some push back, they agreed to see him if we provided them with our credit card information first. No thank you. We are fully insured and provided all our insurance information upon calling. I was and still am so upset. We went to urgent care instead and he was diagnosed with the flu and ear infection. Oh and we had to go back to urgent care a couple days later with our 10 month old. They almost refused to see him because he was so young! A child that young should be seen by a pediatrician, not urgent care like this office suggested!!! I understand the office being wary because of payment problems but not seeing 2 fully insured sick children is something I will never understand! Terrible! And I will and have been telling all my local friends!

Wow, five stars!!! We had a great routine visit with our 3 year old… Dr. Dolan was very pleasant, and the staff was extremely courteous. The waiting area is adorned with a gorgeous fish tank that seems to have the entire cast of Finding Nemo, which was a good distraction for our daughter. Pleased to be a client here–

Dr. Dolan is the best! So friendly and easy to talk to. She definitely has a more natural approach and is open to delayed shot schedule.

Just moved here in Bristow. War trying to register and making appointment over the phone. Called 3 times and got cut off 3 times after told wait. At 4^th Someone told to give the phone number and would call back later… after waiting until 7pm didn’t received any call. Poor service, don’t waste your time here. I am going to register at somewhere else in Manassas.

So glad we switched! Even though we were good where we were, neighborhood reviews convinced us. And both of the doctors there are awesome, talk directly to my kids and are so helpful. Love it!

There were no other patients at the office which is odd for a pediatricians office. It was clean and the receptionist was nice. The nurse and Dr. weren’t unfriendly but they were not the warm and fuzzy that I expect at a pediatricians office. Not a bad office but not a good fit for my family.
I do want to add that when the Dr. looked in my infant sons ears one had some wax in it that she needed to get out to see his ear drum. She quickly took the little tool and got it out. I ended up being billed $ 75 for her to do that. I have never been billed by an office for such a thing and do to moving we have been to a few different offices with my older kids. I understand being billed when the cleaning involves soaking the ear and flushing it out but not a 2 second swipe of a little tool.