Stonewall

I had a terrible experience! I came in to buy my first firearm with my buddy and my girlfriend. When I came in I was not acknowledged or welcomed. I spent about 15 minutes looking at all the hand guns and made it very clear that I was interested. I went over to ask the thin tall older gentleman. He was nice and helped us but started pushing all these classes I did not want. I told him I needed to look around more and I would come back. I found one I liked and wanted to hold and he said he would be over in a minute as he was finishing a background check which was fine. He then helped three other customers. When everyone was helped I reminded him and told him I wanted to buy a gun and he said not tonight and pointed to his watch. Had he helped me first I could have walked out with my hand gun. I will never buy or shoot here.

Very friendly staff and a great range. They are always willing to answer all of my questions and have even told me to reconsider a purchase by explaining some things on a gun that might not work for me and sold me on a different pistol which I love. Their prices may be a few dollars more than a box box store, but I like to support a local business and they definitely earn it in service. The range can be busy at times but I don’t know if a range that isn’t. As long as you are safe (and they do watch you) they don’t bother you. I love that and wish more ranges did that. Go, be safe, have fun, and enjoy your rights.

I started going here with my partner about a year ago. The first few times we went, we were helped by a tall thin older gentleman, I think his name was Tom. He was so kind, so helpful and so informative it quickly became my favorite place to shoot.
However, the last time I went in however, he was not there. I came in with my mother who was visiting from out of town and my partner. I was helped by 2 guys, one with a beard. I use the term «help» loosely. As soon as we walked in I realized I forgot my ear protection at home and told my partner. The man at the counter said «Its probably with your hairdryer and curlers.» I brushed it off. We then got our range time and started shooting. I have guns, but I have been in the market for a 38 and have been testing some out. I went up to the desk and asked to rent one. He said «honey why don’t you have your boyfriend over there rent it for you do you even know how to shoot?»
I should have left right then, but my mother was enjoying herself so I didn’t. When she was done, because she had such a great time she wanted a shirt to buy. She asked if they had any shirts in smaller sizes (they only had XXL) and they said «honey this isn’t a dance studio.»
and that was it. never going back. loved tom and wanted to buy my 38 there, but they lost my business for good. There is no need to treat customers like that.
I say go to Pro Armament in Cuyahoga falls where they know what they are talking about, are helpful and will get my business for sure.

Stonewall Range is by far the best indoor shooting range in the area, and is also one of the best gun shops that I have ever been to. When it comes to indoor ranges, Stonewall is pretty standard in the way that it is set up. The range is clean, functional, and well-​designed. Prices for stall rental, gun rental, ammunition, and targets are very reasonable. The gun shop itself is excellent as well, and they have a very large selection of firearms, less-​lethal, and various firearm accessories. The employees are very knowledgeble, and are very helpful as well. Lines to get a stall on the range can be somewhat long on certain days, but this is because the place is so popular. As long as you are a safe shooter and are respectful of both the staff and your fellow shooters, Stonewall Range is the place to go.

I will never go back to this range again. My son and I have gone here more than a few times and have always felt like we weren’t supposed to be here, not welcome, always talked down to. I thought it was just me until I started reading the reviews. Its just the staff, they’re assholes. I won’t be back.

Great range! You gotta have a thick skin around the staff, because they like to tease a lot (maybe it’s just me?) but if you don’t mind and can roll with the punches you’ll have a good time.

This place brings back a lot of memories. I bought my first firearm here when I was 19 (Ruger ¹⁰⁄₂₂ Carbine) and I still have it. I used to come here with my friend, Russ, quite a bit back in the day. He got me into the shooting hobby. At the time, this was the only indoor range that allowed you to shoot high powered rifles since the backstop here can take the abuse. A lot of places would only allow .22 rifles. I think most of the ranges nowadays allow high caliber rifles though.
The store has a good variety of firearms at great prices compared to big box stores. They carry all makes. The remodeled shooting range is so much better than what it used to be. My recent visit was the first time coming here since the remodel. In addition to the range, the entire store layout was changed and I think it looks great! They even have a little «waiting room» area with couches for when the wait time for the range gets long. The bathrooms are handy for washing the lead residue off your hands when you’re done shooting. I’m kinda OCD about having clean hands… haha
The employees who work there are very knowledgeable, but as other Unilocalers have mentioned, they can be a bit weird with their tough guy personas sometimes. It doesn’t bother me though. Since I live pretty far away from Stonewall, I probably won’t be making it up here very often unless my brother or my Romanian buddy want to shoot their ARs.
Come check out Stonewall if you’re in the area! Great prices and nice selection of firearms and knives and oh, the lovely range!

Nice range, but the people that work there are rude. I am a big believer in rules, but they treat people badly. You can be firm with rules and polite.

Really awful service. Went in today to rent a gun and shoot at the range and was asked how many rounds I shot in the past two years so I guessed and was told that I could not rent a gun even though I’ve been shooting since I was a kid. It was almost like the guy didn’t want me there and I was tricked into saying whatever number under 1000 rounds so he wouldn’t have to deal with me. I’ve also been there about 10 times with no issues. I’ll never go back

Won’t return to this range. Was told by a friend they had rental guns so I figured let’s try a few before investing in a gun that I don’t enjoy shooting. AFTER filling out their rental questionnaire/​application, the clerk informed me I didn’t have enough experience to rent a gun. That seems fair. we all want to be safe and know they qualify customers before allowing them to discharge firearms near other humans. BUT I could buy a gun and walk out to the range and start shooting… Um? Hello? Anybody in there? After informing the clerk I have completed an NRA basic pistol safety course, he politely inquired who the instructor was. I gave him the name and he didn’t recognize it so I was fresh out of luck. In the clerks defense, he wasn’t rude, he just couldn’t give me the answer I wanted. In hindsight I should’ve brought my proof of competency and maybe he could’ve offered to look up my instructor on the NRA database.

I encountered a Rude gun shop ninja during my visit. You know, the nerdy weirdo from high school who became involved in firearms, got a job at a shop, and thinks he’s God. So ridiculous. Maybe the other guys are nicer… i bet they are but this guy was a jerk. Maybe he’s having a bad day… maybe I’m the jerk. ;)

First time here. Ok service. $ 10 min on credit cards. I didn’t see a range officer watching the range. Maybe I missed him/​her but that bothers me. Next time I come if I don’t see a range officer or if I see newb gun slingers not knowing or being instructed what to do then I’m headed straight out to find another range.

First time there, first time shooting a gun.
I had no problem with the staff but had very little interaction with them. First guy who checked us in was fine, professional. Guy who checked us out was the same. Only complaint was there were a ton of shells all over the floor-​threw me off a few times, especially since this was my first time shooting. Don‘t know if that‘s to be expected though ??? Otherwise, I would recommend this place as an indoor shooting range.

I’ve had both positive and negative experiences. The range itself is very nice, and reasonably priced. The staff, however, is very hit or miss. Most of the employees are not big on customer service at all. Some of them are just plain rude and unprofessional. But, if you can brush off the occasional rude comment it is usually a good experience. Range ammo is available as well as several new and used guns, accessories, and clothing. All in all not a horrible experience, but they really could improve their staff.

Horrible customer service. Ya, ammo’s short due to our lovely government «buying» it all up, but dont be a dick about it. You’re making money off the sale wither way This staff has the early 90’s mentality of LA Police officers. Carrying an oversized gun on an expensive leather hip holster doesn’t give you the bullet grouping abilities of Steven Segal.
Now, I can’t lie I’ve had plenty good memorable shooting experiences here, plenty. I learned to shoot here, my first shot ever fired was here and if the staff wasn’t such pricks, most of them, I’d still be a supporter of this establishment. They are, so Select Fire it is, saves me gas anyways…
After Select Fire opened in Berea, ill never be back here besides to take my re-​cert classes for firearm training. Check out my review of Select Fire…

I enjoyed my time here. They were having an ammo shortage. No 9 mm and I bought the last box of 40. They do have a great deal on 40 Personal Defense, 50 for $ 30.

Today I visited this range for the first time with my best friend, we had a good time shooting, I don’t understand the negative reviews, we saw none of that. We had no problems at all; the sales staff was very nice and accommodating. We will definitely be back to shoot again and work on our skills.

I came here once and will never go back. As others have already mentioned the staff are some of the rudest I’ve ever experienced. After I finally got an employee to actually help me with what I wanted to look at they sat around, ignored my questions, and then talked to me like I was an idiot. While I didn’t shoot on their range, I wasn’t overly impressed, it seemed crowded and small.

m I must say the staff here at stonewall has lack of a personality. They treat you like you’re an idiot. They also charge by the hour for shooting. I must admit that there is one person I did get along with there. I just wish I could remember his name.

A nice shooting range. There are plenty of specials, like half off Mondays and ladies shoot free on Wednesdays. A friend of mine took his first date here. I don’t think they ever went on a second.