A & H Bindery

These guys are great. Frank, the one who assisted me, in particular.
In case you haven’t read any of my other reviews, half my book collection got ruined in a flood, the potential of which was never disclosed to us until after the fact. My thesis was in that wet pile.
Now, losing this printed thesis isn’t of melodramatic misery, but I was still quite upset. I mean, I spent 3 years of my life toiling in grad school pain-​in-​the-​butt-​ness. This printed thesis represented a lot of blood, sweat and tears. Literally. I checked the wet one and saw a sticker inside for A&H Bindery, so I gave them a ring.
Frank was so nice. He felt so bad. He said send him the stuff and he’ll reprint it. Reprint it he did — he stepped up the game from the previous one and made this new one even nicer. He didn’t charge me for the color images plus he added the title and author name to the front cover for free.
It’s so rare these days to find a place that truly cares about making the customer happy, making them feel better. I’ll always know that this is a replacement, be reminded of the heart-​wrenching events that led to its replacement when I look at it, but in this particular case, this replacement has been the only thing so far to smooth over some of the hard edges of this flood event. And for that alone, I’m thankful for, and to, Frank.
Check out their website. And do be sure to give Frank a call as he will gladly help in any way he can. This is customer service at its finest.