You walk into this place and they’re shaking your hand, exchanging their names with you and handing you a tablet to play with while you wait. Really? Can this really be from a cell phone company? Always helpful and always there. I wish I could think of something negative but the only thing I can think of is why I didn’t come here sooner. Oh and by the way the actual service is the best out here. No dropped calls or missing texts. Plus I think they were ranked #1 among all carriers by Consumer Reports and PC Mag.
Justin G.
Place rating: 1 San Diego, CA
Man, why is this stupid place still open? The staff members are usually rude and don’t know ANYTHING. If you ask something like, «I am going out of town, will this phone work in this location?» a typical response would be that the person«helping» you will give you a pamphlet that is totally unrelated to the question and walk away. If you ask another«worker» you may get a big lie or false story that was fabricated in their mind a long time ago waiting for your question. That was a true story, and one of only many I could tell. So much for that award winning customer service.