Chili’s Grill & Bar

Normally eating in the restaurant is a good experience. However, everytime we get To Go, they NEVER give us our side orders… We get home & open up our containers & nothing but the meat… Forgot our side items 3 times now on our To Go orders… I suppose like anything else «To Go» one should check before they leave… We will never get To Go again, since who ever is supposed to be checking the orders before they go out simply are lazy & don’t care.

Service is fast and friendly
Food is consistent and always great
And the rewards program is awesome, really worth signing up for

So disappointed. Took my Mom to lunch around 1:30, restaurant was pretty empty. The service was slow, took a very long time to get our food. I got a black bean burger & it was burned black, edges were hard, bun was cold, lettus was brown & wilted. The fries were cold. We had ordered fried pickles that were so greasy the breading on it kept sliding off. Lastly the tea was very dark & tasted old. Honestly can’t find one single positive thing to say. I was totally grossed out

This is our favorite Chili’s to go to, and since I’ve been pregnant, we have been going here a lot. My current pregnancy craving is burgers, so I come for the Big Mouth Bites. The burgers are great and always served hot. I’m also a fan of the chips and salsa with a side of ranch (if you haven’t tried it, give it a go… you won’t regret it!). We have always had great service here. Make sure you use the kiosk on the table to sign up for their rewards program. You earn points every time you eat at Chili’s and can redeem them for free food later. It’s well worth it!

Will never have the ribs again. They make their new Dr. Pepper BBQ sauce ribs look so good in the pictures. I was excited to try them, as I love ribs. That’s not even close to what you get. I received a rack of very bland ribs, with a VERY light layer of cold Bbq sauce, that didn’t even cover all of the ribs. They were horrible.

I get coupons through my email pretty frequently which makes eating here pretty cheap. Just enter your email on the ziosk when you pay your tab. I think the ziosk makes service faster — love not having to wait to pay my bill!

Manager has no idea how to manage a restaurent. Went to have a dinner with my son and little daughter and nobody came to us for 10 mins. Heard that there was nobody to serve because server checked out early. This is not a way to run business. Close the doors if you have nobody to serve!!!

I love the food and the new décor. The ziosk makes me chuckle. Why would I spend money to play their games when I have a app for that?!!
I do like that I can pay my bill, order drinks, or dessert.

I’m usually very happy with the food at Chili’s. We used to eat in Tulsa all the time. This was our first time in Broken Arrow. The food was absolutely horrible. We got the onion straws, and our ranch dressing had soured. When I got my food, my broccoli was very overcooked and soggy. Even worse, it was covered in brown spots, so it was bad before they even cooked it. I ordered a medium well steak and it came to me very well done. The BBQ sauce on my son’s ribs tasted like they had run out and tried to stretch it by adding a lot of ketchup. An overall horrible experience. I will never come back.

Guys be real this food is crap. Minus chicken crispers. I used to work there through high school I know the full menu. Quality of this works for grandma maybe. If you’re gonna do a chain hit Olive Garden or abuelos where they know what fresh cream is.

Poor service. It was very disappointing. The food did not taste good and the order arrived incorrectly. Server and manager did not seem to care much about our experience.
It will be hard for us to come back to this restaurant.

The wait staff is usually good about helping out their fellow servers who are busy with other tables — they get one star at this location for that. The second star is for their delicious California Chicken Sandwich which is big enough to share. The third star is for their bathroom floors always being dry — no kidding, every other Chili’s I have ever been to EVER has had wet bathroom floors and it grosses me out.
The burgers are fine, the fries are good and seasoned. This last visit my husband and I shared an order of chicken fajitas. They came out alarmingly fast, which makes me wonder if they cooked them fresh to order. The flour tortillas came out super hot and fluffy, but by the time I had mine loaded with toppings the sides of the tortilla were hard as a rock. You could take the hard edge and crunch it in half like a chip. To add insult to injury, the onions and peppers tasted/​smelled weird and the chicken was underseasoned. Not very satisfying. Definitely will not be ordering the fajitas here again.

What can you say? It’s Chili’s. The food here is decent if you know what to order, but the service is almost always slow and painful here. If you’re not in a hurry, it’s not an issue. Be sure to sign up for their e-​club to get free apps and or desserts if your diet allows ;) I really like the grilled chicken sandwich with avocado, peppers and onions here. I don’t remember what it’s called, but it’s consistently delicious and healthy because it has avocado on it, right? That’s what popular media tells me. So long as you put avocado on it, it’s healthy, lol.

we like the chilis in broken arrow oklahom, it has great service, and great food everytime we go, the piople who work there are always nice and courtious, always pay attention to customers needs suck as refilling drinks on time, and not making me wait with an empty glass, also love the chicken fried steak and figitas, chips and queso are awesome, nice and fresh and crunchy, like to go at least every other weekend to eat there