Fine Lines Collision Repair

Very dissatisfied I had used fine line several times in the past with great success. But this year my car was involved in two seperate accidents the first time I was told my car was ready I arrived to find unsastifactory work which they made corrections. The following week I had to return my car to them since they forgot to reconnect the power mirror. Two months later I was involved in a second accident once again I was called and told my car was ready and arrived to find the paint chips on freshly painted areas of the car. I rejected the work and they held my car for another week and half to make correction. This time I arrived to find a poor job blending the new paint with the existing paint. In addition they never installed any of the factory plugs and seam tape and my passengers door is not closing properly. As a result of this I am working with my insurance company to take corrective action else where. In addition they also insisted on me lying my deductible and tried to offer me $ 100.00 cash to sign off on it.

Fine Lines is awesome, I had to get a door molding painted and a friend of mine recommended Fine Lines and I’m glad I went. The work was done quickly and the paint matched perfectly. Everyone was really helpful, the guy who did the work offered to install the molding for no charge without me asking and after that he gave me the leftover paint to use as touch-​up paint. Overall the whole experience was fantastic and I’d definitely recommend them to my friends.

Please, folks. I hope the positive reviews detailing the really, really cool cars crashing into the building outside don’t fool you. Nothing on the inside is cool at all.
Brought my truck in to get fixed after an accident. It took almost 4 weeks to fix. Had to constantly call them for updates, because they WILL NOT call you. I would call and they would say one thing, and my wife would call and they would say the opposite.
The plastic on covering the roof rack tracks was missing (although I didn’t notice it until a week later). They were supposed to get a new step pad for my rear bumper. Again, «We’ll call you when it comes in.» Never happened. I’m sure they had no problem charging my insurance for it.
I guess the work done was ok, since the truck is still in one piece. It would’ve been nice if they could’ve at least TRIED to get new parts instead of used ones.
This place will do nothing but waste your time. Go to Gate City in Nashua if you need body work done.

These guys are simply awesome!!! They know how to take care of repeat customers (yes sadly I use the word repeat) The work they do there is great. They are honest and don’t try to do more work that is needed.
I HIGHLY recommend Fine Lines.
And the cars crashing into the building is a pretty cool idea.

This shop makes having your car hit by idiot drivers not as bad as it could be.
What one probably notices first (after the rage that comes with having your car hit & having to take it to a shop subsides) are the two cars that have been designed to appear to be crashing into/​out of the buildings. Really creative! They’ve recently put a lot of work into the lobby/​office areas, which really shows. As a customer, I appreciate having a nice space to wait in.
The estimates they give are almost always spot on, & they do all the dealings with whatever insurance companies are involved once the final cost is determined. There is also a Hertz rental counter at the shop.
The work they do is impeccable, and they are more than willing to search for used parts if that’s what you’d prefer. They are by no means fast, but they are thorough, & their work comes with a lifetime guarantee. I (almost!) don’t mind the fact that my car has been damaged because it leaves Fine Lines looking way more mint than it did before!