Poorly managed, understaffed and undertrained staff. Expect to always be greeted and treated unprofessionally. Always a long wait and the staff is rarely helpful. They always suggest you call the At&T hotline for further assistance or visit the downtown store. Why are they open? What is their purpose? I am completely baffled.
Matthew M.
Place rating: 5 New York, NY
Came here with a billing question and mike was really helpful. I’ve been to several AT&T stores prior to this and they all told me to call customer service. This will be my go to store from now on.
Michael S.
Place rating: 5 Brooklyn, NY
This place really worked out for me. Super nice staff and they really knew their stuff.
Sarah K.
Place rating: 4 Brooklyn, NY
This store is pretty convenient for where I work during the week. It opened not all that long ago. I haven’t had to interact with the staff too much, but they have been pleasant when I’ve been there. The store is very large and never that crowded. I prefer to go here to pay my bill or ask a question since I never have to wait 30 minutes to be helped like I have at a couple Manhattan locations.