Bike Life

Great service but I do understand what everyone is commenting on about his attitude. I get that his not there to make small talk, I don’t do small talk, but I shouldn’t have to drag answers out of him.

I was in the neighborhood so I came here to fix a flat tire on my bike. Easy process. The owner, who also does the repairs just has the worst attitude imaginable. Dude, you fix bikes; you’re not fighting in a war. Not sure what chip he has on his shoulder but some simple customer service isn’t that difficult. Anyway, he fixes my flat. Two days later, after just one ride, my rear tire is flat again. Thanks. Thanks a lot.

STAY AWAY!!! Whether he knows how to fix bikes or not. I wouldn’t recommend this guy. He’s a complete ghetto asshat. He sold me a twisted tube (that if used, it would pop)… I came back to him and told him politely about it and if he can exchange it for a new one. I don’t really sweat $ 7 but his whole attitude about it was completely sh***y. He was extremely nasty and aggressive with me for no reason. That’s not how you treat your customers who give you their money to support your business. He automatically assumed I was trying to trick him or something which I wasn’t. Definitely not cool. Could’ve been nice about it since I approached it with honesty and politeness. What a piece of sh** place. I think it doesn’t matter how many times you go to him to get your stuff fixed, he will give you the absolute worst customer service. Thanks for making your customer feel like sh**

This place is only a couple blocks from my place but right next to the park. Yesterday I got on my bike and rode it to the entrance of the park where I realized that someone had loosened my rear axle bolts. I’ve passed by this shop several times thinking that its a convenient spot right next to the park to get repairs if i need them so I walked over and asked the dude if i could borrow a wrench to tighten my rear wheel. The guy ignored me for a min and then said that this was a «bike shop» and they are not in the business of lending tools.
I said, «cool dude. I live two blocks from here and I don’t need his crappy wrench. Thanks!»
Hope this place closes soon.

Had passed by to put air in my tire and the guy seemed to have an attitude, I gave him the benefit of the doubt, figuring he was having a bad day. Upon my second visit to actually buy something, he was such a POS, the very least I could do was walk out with my middle finger extended. He needs to take the bike pump out his backside and take some customer relations classes.

I walked in with my bike asking if they had an Allen key. The dude was so rude!!! Told me to get out!!! Take your d*mn bike out.
I ended up buying the Allen key set for $ 20. When the price tag said $ 13.
Never coming back again!!! Worst Bike Shop In The World!!!
The point of a «BIKE SHOP» is to bring your bike in.

the owner/​operator is such a jerk it’s worth it not to visit. he’s nasty– mean– grumpy and rude. not sure how he stays in business with such a bad attitude. highly recommend taking your bike needs elsewhere.

This is the closest bike shop around and I’m always happy to support local businesses, but the level of customer service is down right terrible. The two times I’ve been there, the owner has been the biggest jerk to me. The last time I asked him to help me replace a tube in my tire and he responded by saying he was busy eating his breakfast, and insisted I do it myself.

What is it about the businesses in this area when it comes to opening up ON TIME?
Just like Ali’s Roti Shop, the gate is halfway open with a sign saying WE’RE OPEN. COME RIGHT IN yet the door is locked with no one inside.
That shouldn’t confuse anyone, right?

He has a nasty attitude and he is not willing to help you with your bike unless you bought it from him. I spent two weeks talking to him in person about bringing a road bike to be assemble. I went over the weekend and he didn’t remember me and refuse to take my bike.

I called Hawthorne hardware store and they took my bike right away and 10 dollars less from Bike Life. They have a bike shop in the store.
To conclude, you need help with your bike, please go somewhere else.

Local gem. The owner knows what he’s doing and got straight to work. My bike was outside through the hurricane, the entire winter and the spring rain. I know, bad. It’s a little rusty but it’s fine. It needed oil and air. Total price for having my bike checked out today… $ 1.50. Got a free bike map too. Will go back for all my bike needs. Thanks Bike Life!

Just got my bike serviced there and I can’t complain. The prices were reasonable and the guy really knew what he was doing. True, he’s not overwhelmingly friendly, but I don’t need that. Note, though, that they no longer accept credit cards.

This is probably the best bike shop I’ve been to in Brooklyn and Manhattan. The selection isn’t the greatest, but his service and prices are unparalleled. Leroy (owner and only employee) is the best employee I’ve dealt with in a bike shop. Those that claim he’s «unprofessional» are probably looking for the soulless interactions found at big-​box-​stores. Sure they’ll be dryly cordial with you and answer your questions, but half of those answers are without actual knowledge. When I go in to Bike Life, it’s more of a personal exchange, where we see eye to eye as human beings, as opposed to a purely financial exchange. This is something that most stores have departed from or unsuccessfully try to replicate. This personal experience comes at the expense of consistent shop hours, but for the most part, he’s there when I need him. Additionally, without extra costs of additional employees, his prices are absurdly low. When I say low, I mean my new bike was about 30% cheaper here, than in every other bike store in BK and Manhattan.

I was very excited when I noticed this store near my neighborhood. I went in to ask how much it would be for a tune up for my boyfriend’s bike. The guy at the store (owner and sole employee) did not even acknowledge my presence. He actually seemed upset that I was there. I asked for the price of a tire hanging from the ceiling and his response was «the prices are there». Appalled, I turned and walked out never to return. Seriously, if you dislike dealing with the public, you are in the wrong business!
I just purchased my bike this Saturday at A&R bikes. I visited 4 bike shops in Park Slope in search for the perfect bike. All with excellent customer service and employees who are happy to answer any questions.
Bike Life… good prices… awful customer service… if any. Will gladly spend my hard earned money at a store that appreciates my business.

My friend recommended this shop to me after she and her boyfriend bought new bikes here. Eager to support a local business I went in to check it out.
I ended up bringing my old bike in to have serviced and set up as a single speed. Two days and $ 125 later, the bike chain won’t stay on. I took it back to the shop twice and each time Leroy just tightened up the back wheel. When I asked for a more permanent and safe solution, he told me that the frame was the wrong type for a single speed and that I should sell the bike. (I would have liked this information before I spent the money to render the bike useless.) I asked Leroy if he’d give me anything in trade to purchase a new bike from him and he shook his head, «Naw, we don’t deal in used bikes.»
I’m not sure if his intention was to rip me off, or if the situation was beyond his scope of knowledge but he wasn’t willing to even negotiate to right what I consider his wrong…

Stopped in to get new tires and tubes for my mountain bike. The owner (Leroy I think) knew what size and what tubes were needed for my new style of tires. He helped me and two other people almost at the same time. The service was fast– his prices were cheap ad he knew what he was talking about. He also told me to come back and see him if there were any issues. The only problem that I might see with this place is his product selection because the building is so small– but I feel that he has enough products to at least get you rolling. He’s right off the park and the Q. Good Spot.

Bike Life has a good selection of bikes ranging from touring, cruisers, single-​speed and mountain. They also carry lots of accessories including lights, locks, bells and pumps. Prices are cheaper than anywhere else in Brooklyn or Manhattan.
The owner is the sole proprietor of the shop. He handles both sales and all repairs. I’m very glad to see Flatbush /​Prospect Lefferts Gardens (PLG) get a quality bike shop. It’s right next door to Prospect Park off the B/​Q/​S train stop. It’s a good shop.