Bracci Fence and Ironworks

Bracci fence and iron works, where do i begin. Maybe with the absolute outstanding customer service they provide, or the low prices they offer to every paying customer. As a new customer to this business, i without a doubt will return with any concern i have, because they actually get involved with the customers issues and help them to the best of there ability, and believe me, there ability far exceeds those of other hardware stores. that is why Bracci is the number one choice to me, my friends, and family. The gentlemen behind the counter are all around specialist in every field, they assist you down the aisles, make you laugh, and will help the customer from the beginning and end. It is ALWAYS a pleasant experience dealing with the Bracci’s and there wonderful employees. i wouldn’t go anywhere else because that would be foolish

i just used Bracci Fence again, and was very happy with the work done at my house. the fence looks straight and is standing strong. the Salesman was very nice, and was with me every step of the way.
i will definitely continue being a customer

This company just installed a custom PVC fence in my backyard three weeks ago and it is BEAUTIFUL. They were very professional and very patient with answering my questions. My fence was installed exactly within the time frame. I would definetley recommend Bracci Fence & Iron Works to all my family friends.
Thumbs UP from a satisfied customer!

I think these people leaving bad reviews are utterly and completely wrong with everything they have said. I’ve ordered many, MANY times and have gotten nothing but great service. I’ve recommended bracci fence to friends and family, they too have been nothing but happy. Bracci fence is family owned and run, it’s very personable and I like to support small businesses. Their work is thorough. Do not let these negative reviews change your mind about calling and doing business with them. Clearly people leave more bad reviews then good on Unilocal which doesn’t look good on a company! I’m glad I saw this because I want to set the record straight and boost their star rating!

As the owner of a new home not too far from Bracci, I was hoping to start a long relationship with a local family-​owned business. My job was simple: build a replacement gate for the chainlink fence in front of my new house.
My first contact was promising: I called to ask what kind of measurements they needed, and the man I spoke with (a member of the Bracci family, I believe) was quite helpful and specific. I came to the store on June 25 to place the order. I was told that normally it was just 2 – 3 days for a small job like this, but they were backed up, so it would take a week. A week passed, and no word. I called a few times, and each time was told it would be a few more days. It was finally ready on July 9 — it only took twice as long as promised. I had rented a car for a few days, so I went to the store and picked up the gate.
When I got home, I quickly realized it didn’t fit: it was –exactly– the same size as the opening, with no accommodation for the hinges and latch. I called, and they offered to pick it up, fix it, and deliver the new gate – that seemed like a reasonable way to make good. But again, the pickup only happened after I called a few times to see when they were coming. The guy picking it up asked when I wanted it back; I said, oh, early next week would be fine. I called Tuesday afternoon and was told it’d be a few more days. Finally, the second-​draft gate was delivered on July 24 – almost exactly a month after I placed the order.
But it still didn’t fit! It was somehow still exactly the same size as the opening. I was about to leave town for about a week, so I asked the delivery guy if the third try could be ready on Monday, August 3; he said he’d do his best. When I called the Friday before to confirm, I was told that they were really backed up in the shop, and it wasn’t quite clear where my gate was, anyway. So, today, 6 weeks after my initial order, I called and spoke with someone in upper management, who was not at all interested in delivering a fixed gate, so I got my money back (though he was very careful not to give me a refund for the hinges and latch, which had been left at my house during this saga).
Needless to say, they’ve lost a few decades of my future business!

DO NOT do business with Bracci Fence. I paid them for work in April of 2015 and they did not start until July 2015. I had to call them every week to ask when they were going to install the fence. When they finally started the installation, they worked for one day, installed one section, and never came back. The phone receptionist is a rude and ignorant woman. To top it off, the workers were staring at my wife like predators. I am filing a lawsuit.
Do not hire them to do anything, you will very likely regret it.

Beautiful fence in our backyard with a gate. The fence is perfectly straight, sturdy, and the look is fantastic!

I called on July 2^nd to have someone give me an estimate. I called today ⁷⁄₁₁ to confirm my appointment time and the receptionist never put me in the book. To make it worse she said no one would be able to come on the original date ⁷⁄₁₂ because her estimator was not familiar with the area. I will never do business with them if this is how it goes before even getting an estimate. They should be ashamed, it is terrible business practice.