Brooklyn Family Medical Assoc

This office doesn’t even deserve one star. EXTREMELY UNPROFESSIONAL, UNHELPFUL, AND RUDE! The doctors are extremely unhelpful, they just want to pocket your money. Dr. Peluso could not answer any of my questions. The front desk is rude and impatient. I also called about my billing inquires because they sent me a bill as if I visited for a cold instead of an annual checkup and the woman was a B*TCH! Said ‘this is the problem with patients… there’s nothing I can do about it”. AVOID this office!

The wait for a doctor here is a disgrace, the girls at the counter don’t care at all. Avoid this office.

They don’t even deserve 1 star. This office is terrible not professional or helpful at all!!!

I’ve been here plenty of times and waited hours. I’ve done it. That’s fine.
I’m fine with waits, from past employment I understand why such a backup can occur on a daily basis at a doctor’s office.
(I came to see Dr. Lippoff on Black Friday. I don’t know how there was any wait. seeing as how I was the only patient in. but even then there was a wait.)
What I’m not fine with is short doctor’s visits. Now I know with my medical history, there is no way I would just have a 4 min well-​visit. Sad to say. avoid Dr. Lippoff. The other PCP, Dr. Peluso, is worth the wait. From what I’ve heard from the front desk, he takes the time to go over everything. Now this is what you want from a doctor.
I left my 4 min check up with Dr. L and told them I wouldn’t be coming back for my follow up appointment. Oh yes. you can get an ekg right there in the office, and they have the results instantly but they will make you come back for a 4 min follow-​up another day so they can bill for the appointment twice. I didn’t care for that BS. I’ll keep my chest pains, thank you very much.
I refused to pay my co-​pay (um for your annual check up, what?). I’m sure the office does this because there is no other way that Dr. Lippoff can make money here.
I called later and told them to tell their biller to submit this as a sick visit or what have you, but I refuse to have this 4 minute visit be the one well-​visit I get per year.
And I don’t know why Dr. Lippoff still uses his ZocDoc account when the office never checks the website. I mean I know why, because he wants more new patients, but they’ll hardly come in the door if you can’t confirm their appts thru ZD.

I went to this place for an allergy visit. The wait was loooong!
The doctor suggested me for blood test. Never call me about the result (which I assume every is fine). However, a few weeks later I received a bill from QuestDiagnostic for over $ 2K. This clinic never told me they use QuestDiagnostic for lab test. I would definitely refused for the lab test as I know my Oxford does not cover Questdiagonstic. I called them to ask why they send my test to QuestDiagnostic without letting informing me, and they never pick up my call! This place is HORRIBLE, do not go. They should know that Oxford does not cover Quest… they are just so unprofessional!!! I had been to many clinics and they all are careful and knowledgeable of what insurance covers.

The wait is 45min minimum and if u need to contact them… Good luck!

The only thing good in this place is the doctors, nurses, and hispanic receptionist.
All the other receptionists are self centered $%#@^. Gina in billing is a real $%^#$.
They think they are Gods, or royalty, when in reality, they are scum.
They are very disrespectful, and make up rules as they go.
My wife was bending over in pain, and Gina would not let my wife see the doctor, so I told her if a person is dying, will you let her die? Gina replied that is what the emergency room is for.
The OB told Gina off, and the doctor’s ruling prevailed, and my wife was taken into the exam room.
Like I said, great doctors!

Longest wait time in the history of medical offices! This place has everything wrong with it, the long waits, the messed up billing department, everyting is bad except for their excellent doctors
If you are willing to wait for 2 hours for a routine check-​up then this is the place for you