Burger UrWay

Terrible delivery!!! Seriously inconsistent and beyond rude! Order was three hour late. Every time i asked for a refund would the resturant would say the food would arrive any minute. Called four times!!! and when it did three plus hours later the delivery driver was rude.
I was so hangry at that point i didnt accept it. No food is worth, rudeness and beyond tardyness.
Three plus hours! Wish this was my first bad experience but it wasn’t. Thought the great wings was worth it but not worth the aggrivation.
The wings are addictingly amazing when its sent correctly same with the pizza (hit or mis), but the inconsistency is not worth the drama of ordering here.

The first time the delivery was good but this time the delivery was horrible. They forgot the lettuce and tomato on my friend’s burger and the cheese for the fries. We tried calling to place the order but they were adamant on online ordering so we went through seamless. Thankfully seamless compensated us for the mishap.

Good salmon n bacon burger right in the heart of crown heights… got to try there Buffalo macaroni cheese

This is one of the worst hamburgers I’ve ever had. They don’t deserve to use the word «burger» in the title. The patty was thin, the meat was bland, and the quality of the beef was way below what I would expect for this price. The meat was obviously a frozen patty from a box. Nothing fresh about it. On the sandwich ladder, this was one rung below fast food.
You would be a fool to waste your money here. Take your ten bucks up the street to the grocery store and make your own burger at home.

I’ve tried a few things here.
Every time a good experience.
Today I had a burger and cheese fries.
Aside from setting me back by 15 bucks, it was very good.
The staff is friendly and welcoming as well.
I will have to stick to the less pricey menu items, but it’s all tasty!

Love this place — perfect balance of healthy and tasty. Normally we get the steak burger with sweet potato fries but tonight we’re having bean burgers

Had to make another stop there. I would recommend this place to anyone who wants to grab and go. Quick and reliable

This place is amazing! They have so much variety — sandwiches, salads, wraps, etc. with plenty of options for toppings. The menu is great because they have the classic burgers but you can also customize everything so for someone like me who likes hot sauce and vegetables on their burger, it’s perfect. All of their meat is all natural and they even offer wild caught salmon. The staff is always polite and offers a free drink every time! Great place and great prices — definitely try them out. :)

Delicious food! I have tried all of their wraps and couldn’t be happier. The owner is a very nice person and wants to make every customer as satisfied as possible.

I went to the this. Place the people where very nice the wrap was awesome. The people was fast. And nice

Stopped in for a lemonade on this really hot day after picking up some mail next door. I was directed to «pre made» cups of lemonade in a fridge. When I asked for some ice, the cashier said «No.» Repeated enquiries met with the same unhelpful response. For almost three bucks they could give you some ice. Every other business in the locality gives you ice with cold drinks. I should have asked for my money back. Without ice the drink got hot and I had to throw away half of it. I will not be back.

I’ll write a review based on exceptional service or really poor service and unfortunately, in this case it is the latter. I ordered a salad, that’s right people a salad from this restaurant at approx 8:45 pm for delivery, maybe 10 mins away. By 10:05 pm, I’m confused, hungry and a tiny bit frustrated because I have yet to receive my salad. I contact this place and whoever answers says he’s not sure what’s taking so long, I’ll give the delivery guy a call and I’ll call you back. 10 minutes later I call the restaurant back to cancel my order and ask for a refund, the man offers his apologies and says the order was indeed delivered but to another address (huh) whatever, they say contact seamless since they are the ones that I paid. Contacted seamless and emailed them. Five minutes later a delivery guy is heavy handedly knocking my door. I say to this guy, I cancelled the order and I don’t want this, of course he speaks no English and doesn’t understand a word I’m saying. So to cut the weird confusion I take the bag and he runs away. I didn’t want to risk eating something that was delivered to another address and that arrived over an hour and a half later so I didn’t. The only reason I’m even writing this review is because seamless contacted this company and they did not want them to refund my money. I think that’s ridiculous and I won’t ever order from this place again based on how they handled this situation.

Great hamburgers! Huge, good quality meat. Yes, soggy fries unless you eat them right away. Delivery service is terrible. It took over an hour for my delivery to arrive and I live 3 blocks away. The delivery person said he had many deliveries. My suggestion is to have more than one delivery person. I won’t use their delivery service again. This restaurant is having some growing pains, they need to have someone answer the phone without such a heavy accent and without such LOUD background noise. It seems disorganized with no one in charge, BUT the hamburgers are the best around in my opinion.

Great options. Everything is quite fresh and yummy and inexpensive. What more could you want from fast food?

Their menu looks extensive so it might be worth trying other things and they do deliver so I’m giving a benefit of the doubt star. Their burgers are OK, but small, no better than McDonalds, and waaaaaaay overpriced. I agree with the other poster that stated their fries are soggy.
If I would have just gone to Neptune diner I would have had a burger and fries twice as good with money left over for a beer.
Burger ur way, please take your gentrified overcharging selves elsewhere.

Great service. Owner/​manager is a real good guy. Fries were crisp and delicious. Also, I’m lactose intolerant and I took a risk on having the cookies n cream milkshake. The pain and suffering was well worth it. Just fantastic.

Ordered the turkey burger. I’ve had better, there wasn’t anything great about it. Patties seem to be frozen. The burger pattie was way bigger than the bun. Also ordered the fries. Because of the container that the food comes in my fries were soggy by time I got home (5 minutes later).
I won’t return here ever. Another franchised burger place that won’t last.

When u really need a good food n that also fast food I can only count on burger Urway. This place knows what I really want n so much varieties for veg … I love it. The best burger i had it today is curry tofu burger … This shit is bomb … I can eat everyday n wanna try other different types toooo …