I went here last summer to get my hair styled after not having my hair cut for over 2 years. When I came in my hair was down to almost my butt. After I left it was just past my shoulders. When I got home and dried/straightened my hair I cried for a good 10 minutes. Needless to say I was not happy at all. I brought a picture with me of what I had wanted to be done with my hair and the stylist disregarded the picture and whatever I said about cutting off as little as possible. I had wanted long layers with long bangs, instead she cut off over a foot of my hair and cut it straight across sans layers. I was expecting 4 – 6 inches of my hair to be taken off from the dead ends, but not over half of it. Under any circumstances do not let these women style your hair. They give great blowouts and washes and sets, but DONOT let them any where near you with a pair of scissors. Mind you I only paid $ 20 for my cut and I have learned my lesson well. Never again will I go back here, or pay $ 20 for a cut. Thankfully, my hair grows somewhat fast.