CoCo Nail

If I could give no stars I would. This place is overly priced simpy because it is a good looking spot and has a nice ambience to it. That is the only good thing about it. I came here thinking that I would be paying a little extra to have my nails filled (acrylic and french Polish $ 30) and having a decent job done. Biggest mistake ever; Acrylic was put on so thick nails looked like they were popping off, and the Polish job was just as horrendous. Never coming here again.

This place has no management of time. If you make appt u have to wait 30 – 45. They are also very cheap with spa pedi. It’s not relaxing phone rings they leave you to get phone. They do not have receptionist which they need desperately Not going here anymore. Over priced too!!!

I have been coming here for years. I love the girls who do my nails. However everytime I call to make an appointment, my name is never recorded and I always have to wait when I have an appointment. They lie over the phone and in person (wait 5 mins, almost done) which is really 30 – 45 mins of waiting. They are VERY cheap with their products. They put a dot of lotion and the spa pedicures I have not even received the lotions listed. My mother and I come every two weeks and the service is just horrible. We spent over $ 100 every time we come for horrendous customer service. The owner says «sorry» but nothing ever changes.

SERVICE WAS HORRIBLE! Come here if you want a bad manicure. They didn’t clean their tools before using on me and my friend. Regular manicure was $ 14 and I can get a better service at any other salon for half the price. There was nothing special about coco nails.
Lady who was working on me made my cuticles bleed and was very rough. She was very nasty talking to me. I am so disappointed with the customer service and the results. I was originally looking forward to this experience but will never return.

They’ve gone downhill. They tell you to make appointments only to have you wait up to an hour because they either took a walk in or overbooked. I am never going back, the owner Heidi just doesn’t care enough. I spend a lot of money to look good but they won’t see any of it anymore.

Coco Nails is my go to spot for a manicure and pedicure. But I ONLY go for Kay.
I used to come here at least once a week or once every month if I decide to do gel manicures. The price here is a little more pricer than other nail salons in the neighborhood but it’s all worth it. I have been here many many times, but no one is as good as Kay. When others do regular manicures or pedicures, the nail polish would chip off within the same day or next day. However, when Kay does my nails, it last for exactly a week, which is my ideal time.
Although Kay takes a super long time to do my pedicure and manicure, it was all worth it. She takes a lot of your time mainly because she goes in very detail. She cleans my fingers and toes really really well and she’s very very welcoming and friendly. A tip to having long lasting regular manicures or pedicures are very clean nails. Kay knows that and she does exactly that to make sure I have a week worth of no-​chip mani/​pedi.
Kay only works at this location once or twice a week. She works majority of the week at their other location on 5^th Ave (which is cleaner and more relaxing). I would call ahead of time and book an appointment with her if you would like her!

Coco Nails is my go to spot for a Manhattan spa like mani pedi. The place is super clean, the staff is very professional, and my regular mani lasts for days! Not to mention they give complimentary wine or tea.

My first and last time here. I do my nails very often and I thought this place looked fancy so I gave it a try. The lady at the counter was very nice. She sat me down and asked for me to choose a color. Then the manicurist came, her name is Vicky. She asked if I picked out a color yet and I told her not yet. She tells me to hurry up because they were closing soon. If she was in so much of a rush, she shouldn’t have taken me and should’ve just told me they were closing soon. It was 1.5−2hrs before they were to close but whatever. She looks at my nails and tells me that they’re very nice and asks where I got them done and that they were still good, why am I doing them so soon. Alright lady, I came in wanting to do my nails, not for you to judge me and how I want to spend my money. Starts telling me how wasteful it is to spend my money on nails every week.
Okay, so the process of removing my nails was fairly quick. (Removing gel nails) After removing, there were still some gel on the nails. Then came the filing. She filed it straight and the edges were so sharp, no skill needed. I told her to fix it and she did. It still wasn’t what I wanted though. Then she asked if I wanted my cuticles to be cut and I said of course, so she starts this whole lecture of how it’s bad to cut them. Alright, I know but I do my nails for that reason. She just snips the cuticles. It was like she didn’t even cut anything. So she painted and then after it dried, I saw that a part of the pinky was missing polish. I told her and she says, oh it’s fine. You can’t even tell. It’s not noticeable. WHAT KIND OF RESPONSE IS THAT??? I’m never going back and viewers please, I advise you to stay away. At least from her. Definitely not worth the price either.

Decent spot. I went back recently but feel like the service used to be better. The pedicure was okay and my manicure felt like it took forever but at least it came out nice.
Sadly they do not offer massages here.

Can’t go back to nail salon anymore… I used to come here twice a month. Now it’s getting really bad, my color gel came off In less than a week and I paid 30dollars for it… Seriously? I’m disappointed

This salon has no prices around the salon or with in visibility. I asked for pink and white nails over my real nails, little did I know it was going to cost me $ 85 for a set that would look cloudy and defined. When I got a hold of the brochure I asked which process they did on my nails, the woman pointed to the most expensive option. Why would you give me the $ 90 option and not the $ 58 option with out asking what I wanted or preferred during my first visit to your salon?
I have been getting pink and white nails for as long as I can remember, never in my life has it cost me $ 85 for a set (especially when I’m not even getting fake nails). Not to mention there was no definition between the pink and the white. The set is extremely cloudy, like the nails or the gel is old.
I had something fun planned for the day. 3 hours, $ 150 and a cloudy set of nails later, my day is completely ruined.
They did offer to fix it tomorrow, but I’d rather not waste another 3 hours there and feel obligated to tip for work I don’t like, and that is not what I asked for. I will pay the extra $ 40-​$ 60 and go to the salon down the street to redo my nails.
Save yourself some time and money and avoid this salon at all costs.

I wish there was a way to leave a no star review… This was one of the worst experiences I’ve ever had! Visited their salon on fifth ave in bay ridge, while the salon was clean they are incredibly rough have a small selection of gel polish. On the day I was in they had many staff people sitting around chatting loudly and watching videos on their cell phones… Super unprofessional !! I will never be back !!

Hedi is attempting to make things right and things have been much better over the past few months. It is still the cleanest nail salon I’ve found and I always get compliments. Still not thrilled about having to occasionally wait, but I deal because there is worse out there, trust me.

I’ve been coming here for a few months now, I only come here when I want to treat myself due to higher prices. I think they do a standard job when it comes to doing nails. I’ve had a manicure, Acrylic and spa pedicure done before. My nails looked great so no complaints there. However I dislike how much they talk to each other. My technician was talking so much and not paying attention to what she was doing, like she would stop doing my nails for 20 seconds and carry on her conversation. She probably stopped to talk about 3 different times. I had to finally say something. Then that is when I saw the attitude from her. But whatever I can give it right back to her, just wasn’t in the mood to do so.
There was one time when they messed up my booking, they said I never booked the appointment, I literally was on the phone with the receptionist as I was walking over to the salon (I’m probably 20 blocks away). Other than that I have no complaints. Just way to much talking between the techs. Very Rude!

If you love your fingers and toes, for the love of God, do not go here!!!
My friend and I have been regulars for a number of years but no longer. They mutilated my toes in a recent pedicure appointment. Please see pictures.
Acid was placed in my feet to soften the callouses but the girl left it on for an excessive period of time and the acid ate my toes.
The owner upon seeing what happened offered me $ 22 back.
I contemplated suing them but didn’t cause I had been a satisfied customer up until that point.
After it took a month for my toes to heal I decided to give them another chance. The owner who is a very rude bitch overcharged me for my service and when I questioned her she yelled at me.
There are a ton of places out there. This place is expensive and they are rude. They give more respect to walk in strangers than regulars who have been coming in for years.
Stay away. Stay very far away.

I love this place! The service is amazing, the prices are great, and my nails look badass. Everyone is great but Vicky is just incredible. She is lovely as a person but also gave me the best nail job I have EVER gotten. Second place goes to the pedicure massage chairs. They were magic. I need one for home but will settle for theirs for now.

Just went to the new coco nails on 5^th and 74^th st. Beautiful shop… super clean… got a mani/​pedi and my nails look gorgeous. The mani bar was a cool idea… Did the mani/​pedi itself blow me away? No… I didn’t think it was any more special than the other place I usually go to and it is about $ 10 more. So as much as my nails look nice, for the $$, I’ll stick to my old place.

Clean Yes Good yes nice environment yes a lil bit pricey mmm a bit but you get what you pay for. I read a comment about Kay that said she was rude ??? No way she is so nice she has bent over backwards for clients and esp me. I hate to think of who could ever make her be rude she is like a ray of sunshine and a very hard worker. I generally go to the 18 th ave store so I mostly see Heidi there but Kay is great. As far as someone speaking another language and you feel as though it must be about you?.. Really seems a bit over sensitive to me. Bottom line
It’s a good place I have never seen anyone there be rude Ever. It’s a bit more than the yucky nail places yes but you get water or wine relax get a pedi and enjoy.
Shame on the haters !

Just had a gel manicure done at Coco Nails. For $ 28.00
The manicure was well done, the place is pretty & somewhat tranquil, with the exception of the staff chatting away in there language which is super rude.
Would I go back? No I know Amily Nails Across the street & Like it Nails on 18^th Ave do just as good a job without the extra $ 8.00 charge.
I just wanted to try a new place I did. Next

Best nail salon in Bensonhurst thus far! I’ve been to many, I’m very picky about my nails. I used to work at one years ago to help out my mom’s friend’ new salon and I have OCD lol. They are not too expensive but definitely pricier than their competitors in the area.
CoCo Nails is very clean, well decorated, have large selection of polish colors, and fancy soaks for pedicures.
As for the polish job, the manicurist who did mine, took her time and inspected her work without me having to ask. Definitely worth every penny!
I love how they do an exceptional job with kid’s mani and pedi too. My daughter was very pleased with her fancy pedicure. I’ve seen few salons who do half-​assed jobs on little girl’s manicures, and was so used to being disappointed. I’m paying for my little girl’s mani and pedi, right? So give her the same experience as any paying customer please!
I think I finally found a place where I can call myself a regular!