Fitzroy Campbell DDS

There is a male and female. Both are a little weird not overly friendly, pretty a matter of fact. Didn’t really feel welcomed. I had to ask a lot of questions, they were not very direct in giving info. My husband got a root canal by the woman. We at first came in as an emergency on MLK day. Glad they were open. However, after being told they were going to do the extraction and then come back for the rest as she saw the time she retracted and asked if we wanted to come back another day. I explained, I just want my husband to get out of pain. Needless to say we left without getting any work done on that day. My husband went back for the root canal and was in a lot of pain. He didn’t get put to sleep. She said he had to come back for a cap. She didn’t explain that was another procedure and would cost another set of out of pocket expense.
The following week we went back but this time to meet with the guy for a surgical tooth removal as it was growing sideways. They said maybe 5 minutes, worse case half hour. Well it took half an hour. There was no update on how things went. Nothing. He came out and because we were there before we knew to wait for pain meds but he didn’t say anything as he sat to print out the documents.
The lady sits in the front area on her phone most times. They each had an assistant. One seemed to be new as he kept asking the other person questions about insurance while he was prepping my husband for the tooth removal.
The place is very small so you can see most of what’s going on from the waiting area. I am very big on customer service that’s why they got 3 stars. I felt we should have been more informed of what to expect a head of time. My husband came home in a lot of pain.
I would return but be prepared to ask them to explain exactly what’s going to happen, what is the next step, how to take care of it, how much pain will you be in, etc.
Good luck!