Lite Bites

Ordered a sandwich, opened it, went to take a bite and realized this wasn’t my sandwich. I take it to the waitress, unwrapped mind you, and was told they had given me another customer’s sandwich.
Instead of tossing it, the waitress looks to see if anyone notices, wraps it up and THEN GIVES IT TO THE INTENDED CUSTOMER. Absolutely not.
I was so shocked I didn’t say anything just then but this is by far the most outlandish display of poor food handling that I’ve ever seen. I get that I hadn’t yet taken a bite out of it but I had unwrapped and TOUCHED it.
Close down before you give someone food poisoning if you haven’t already.

I have been coming here sense I grew up in Greenpoint and this place is a great place to eat for breakfast. There classic sandwich is the lite bite it is delcious. The prices are great. I love in how they dont have any Wi-​Fi and there have signs up saying talk to others that’s great and that’s how it should be instead of everyone using there phones all the time. The service is great as well and everyone is very nice and very clean as well.

This place has terrible delivery. Just don’t do it. My food just never showed up and they wouldn’t help at all every time I called. They might have the worst customer service ever.

I love this place!!! I’d eat food from here every day if I could. It’s so yummy and inexpensive and the people there are always so kind and helpful. It’s my mom and I’s favorite place! Their wraps are delicious

I used to love this place but recently their customer service and product has fallen to the waste side. I order a chicken deluxe salad via Seamless the chicken was hard and dry. I called a replacement and they had no one to exchange offered a refund next day but when I called seamless they said the manager declined to provide it. Disappointing

I get delivery 3 or 4 times a week for lunch. Their delivery is always prompt but most importantly the food is delicious. There are a few things things I consistently order like the Thai rice bowl and the grilled Salmon which are great but even when I venture to yet unexplored parts of the menu I am always pleased with my order. Never disappointed with Lite Bites.

I’ve given them numerous chances to improve their service and the most recent interaction has proven they will never do so.
Today I ordered waffles and the California fruit salad as well as a lentil soup for my sick girlfriend. The total was 26 on my grub hub, when the order arrived i thanked the delivery guy and gave him 30. Apparently they were out of lentil soup and had subtracted it from my order without calling to see if perhaps I would like something else, the delivery guy knew this and instead of telling me the total or that they were out of soup gladly took the $ 8 tip and hustled down the stairs. I called to let the girl know as soon as I noticed I hadn’t received my soup she told me they only had chicken noodle. out of almost a dozen soups on the menu the only one available was chicken noodle! Well ok I’ll take the chicken noodle I suppose. She says she will send it and I hang up. I go to open the Cali fruit salad this salad is two different types of melon a couple slices of strawberry some red jello and cottage cheese. And California fruit salad is typically citrus fruits and mango and such but ok I can deal, but wait they’ve decided to sprinkle nuts all over the top but that we’re not listed on the menu and I have a severe food allergy so time to call back again. This time I sit on hold for seven minutes the same girl answers the phone I explain that the fruit salad had nuts. Her response is «well yes all out fruit salad does» I explain that it’s not listed on the menu and that I have a food allergy she again tells me well it’s on all the fruit salad and at this point has an «im annoyed with you» tone. I tell either send me a refund for my salad with my now chicken noodle soup or send me another salad with no nuts so I can actually eat it. After 40 MINUTES! They send a small container with a little bit of cut fruit no cottage cheese no jello just a few pieces of fruit And finally a soup.
I will never order from these guys again there’s far too many other good options

The food was not very high quality. It left an awful taste in my mouth. I hope I don’t get sick.

6÷28÷15 we ordered breakfast this morning. 11:55am
BLT, whole wheat toast, avocado, turkey bacon
We got the following,
BLT, white toast, regular bacon, no avocado
We called and they were arguing with us that they got the order right. We asked them to send the correct sandwich. An hour passed and we called back only to hear that they tried to call and got no answer. They called to dispute our case again and if we had the original sandwich.
I got on the phone again and was told it wasn’t the girls fault that took the order by phone.
I told them to send the right sandwich.
It is now 3:47pm and no phone call. They never came. I called back and told them to forget it and credit me back the price of the sandwich.
Very disappointment. We have had similar problems in the past. This is what happens when an owner is not present at their establishment and hires less then qualified employees with no sense of customer service whatsoever.
I will never eat at lite bites again nor do I recommended anyone doing the same.

This place has good food but unfortunately they are never open. Their hours claim they are open until 8PM but whether you call at 5PM, 6:30PM, or any other time they are always closing. If you are closed how about you don’t answer the phone and update your hours? Simple concept, poor management.

I work in the area, and Lite Bites is one of my favorite lunch spots. I’ve actually never eaten in the restaurant, so I can’t speak to the ambiance, but I order delivery a few times a week.
Their salads are delicious — fresh ingredients and very fairly priced. I’ve also tried their soups, sandwiches, omelets and smoothies — all great.
Delivery is pretty quick, and they’ve never messed up my order.

Their food seems to be good (only ordered once) but I won’t be ordering from them again.
Today I got a Large Salad Your Way with several toppings. Crispy chicken is really good and all the ingredients are fresh. The wait wasn’t bad either.
Paid $ 1.75 for avocado and they forgot to put it in. Called them and the girl on the phone kept trying to tell me it was there. She put me on hold and when she came back said, «I know we put avocado in it but we’ll send you avocado.»
I have better things to do than try to swindle you. And I’d go for something good anyway. Like bacon… Just give me what I paid for. Hold the sass.

Their name is misleading. I always thought Lite Bites meant diet food, but this is a regular (good) diner. I really like this place for breakfast (I’ve never tried anything but breakfast here). Delicious and filling portions. Cappuccino is good too. The staff is friendly and accommodating.

Great prices for a decent menu. Actually, I was pretty surprised to see how big the menu was. It’s basically just the usual deli, but with some seating. Lite Bites is on seamless which is great for them because I tend to gravitate towards seamless to order food quickly and use credit card and not have to talk to anyone – it’s just easier when you just want to grab food during a quick break. Another upside is that they serve their breakfast items all day.

Very reasonably priced for good portions. Layout is kind of a deli with seating. A mini diner. Didn’t notice the B sanitation inspection coming in, but the place didn’t seem dirty. There were some flys towards the back. If they get the B up would come here more. Good local breakfast or lunch spot.
They need more upbeat music though.

I really liked this place. If you’re looking for a quick, classic breakfast, this is the place. I had no problems with the service and the food comes out fast. I had two eggs, sausage, toast, and home fries which were very good. They were quick with the check and friendly. I would definitely go back.

In love with the breakfast, wraps (Cinco de Mayo with crispy chicken) and the humongous salads (Cobb salad). The coffee is very tastefull not only that but refills are great! Staff is very friendly and the place is.cozy.

was pleasantly surprised and food was very good. Prices are good and staff was friendly. small but cozy– go and enjoy

You know. I was always a champion of Lite Bites. I defended them because I thought they were actually a fine place with friendly, helpful staff.
What happened? Seriously. Did it get taken over by a bunch of fifth graders? It has been so terrible lately that I can’t even complete a thought.
I’ve done pick-​up orders for the past five years. All good… except the past five months. Items missing, being charged wrong, raw chicken, the cooks forgetting to cook the food I called about an hour previously, etc etc.
Today, I’ve reached my limit. I called this morning and ordered a turkey club sandwich on whole wheat bread. I get there, I get my bag, I pay, I come home. I open the bag… it’s an egg wrap with cheese and peppers… I call them and tell them about the mistake and they say, «oh, well you weren’t specific about the turkey club. that’s the turkey breakfast special»… yeah, so, every turkey club ever has consisted of peppers, eggs and cheese, right? «come back and prove to us that there is no turkey in it» — NO JOKE. They told me to bring back my food that they screwed up the order of and PROVE to them that they screwed up the order.
I come back with the food and I’m friendly to them and even apologize for the whole situation. I give back the wrap and then get a lecture from an employee about the differences in ordering lunch and breakfast, like I’m a feral child who just left the house for the first time. Fine, whatever, I just want my food.
I wait a bit and the woman finally displays my actual order… «This is what you wanted, right?» and it’s the club sandwich. Yes. That’s what I’ve wanted all along. She then charges me the difference in price for their mistake. No compensation whatsoever, no admission of screwing up. I was paying the difference for their mistake. She even got pissed when I used my credit card, stating that there was a limit. I’m not going to take money out of your crazily-fee’d store ATM, because you screwed up my order and are making me pay for it. No. That’s not how things work.
She finally agrees to let me pay with my card and I go home with my turkey club sandwich. I’m starving at this point. I rip open the container and just begin eating the sandwich… but… it’s a little funny. Doesn’t taste right. Oh, look, the turkey is PINK. The sandwich is completely pink. The sandwich looks like bubblegum on bread. Gordon Ramsay wouldn’t even be able to dismiss it as raw, he would have a heart attack and die at the sight of it. It was so inedible. But, it’s my fault for eating a few bites without looking. I’m going to have food poisoning soon, I’m sure of it.
Thank you Lite Bites!

Lite Bites, you disappointed me. Exploring my new work neighborhood, I found Lite Bites. A breakfast and lunch spot, I came in for lunch and ordered a Tuscan chicken wrap. Advertised with grilled chicken, roasted red pepper, fresh mozzerella and balsamic dressing, it did not satisfy. Chicken was overcooked and definitely not grilled, balsamic dressing was non existent, and because of the lack of balance in my wrap, I felt like I had lettuce, wrap, and roasted red pepper.
Not good.

Die Burger hier sind meiner Meinung nach nicht so gut und auch nicht besonders günstig. Ich würde da lieber zu Five Leaves gehen, wo es etwas teurer, aber auch viel besser ist.
Lite Bites kann besonders beim Frühstück auftrumpfen. Hier geht es sehr amerikanisch zu: Bagel, Sandwich, Omlett, Eier usw … Etwas verwirrt war ich immer beim Kaffee. Manchmal stand er auf der Rechnung, oft aber auch nicht.
Zum Frühstücken echt super, sonst nichts Besonderes, aber auch nicht schlecht.