Ridge Complete Auto

Been a customer here for years, always quality work done no matter what vehicle I bring in. Marc and his guys know what they are doing, go there.

I have been going to Ridge Completed Auto for many years and I have never been disappointed with the work. Sometimes I am able to wait while my car is being fixed and other times I need to leave the car there for the day. When I come back to pickup my car the work is always completed and ready to go. Anytime there is an issue with the repair Mark always calls me first before moving forward. I have always thought that Mark was very polite and professional and not just someone who will screw you over! What I like about going to Mark to have my car worked on is that the repair is always done right the first time and is solid. It is very rare that I would need to go back to have something fixed again for a second time. After the repairs are completed off I go and I don’t have to worry about the quality of the work or feeling that something is loose in the car. I would highly recommend Ridge Complete Auto if you are looking for quality work!

I have known the owner mark for over 30 years I have been bringing my vehicles to his shop for 30 years I have never had a complaint he does excellent work very reasonable and guarantees everything very friendly people that work for him and cares about his customers excellent work for a fair price

I have been going to Ridge Complete Auto for many years now and really trust Marc with my vehicles. The Mechanics that work for Marc are very competent and always answers any questions I may have… I do many car repairs myself however Marc is the person I seek to help me fix any mistakes that I make and of course do other repairs that are needed. I find Marc honest and his pricing is reasonable and he always suggests what is best for my cars… I highly recommend Ridge Complete Auto and I will continue trusting Marc and his Team. Establishing a relationship with a Mechanic is so important to me and I am glad that I have that relationship with Marc.

I used Marc’s auto shop for years now since I lived in NYC. I would bring him my car to maintain. Marc is always there to help and take care of my sick car after NYC «clean» roads. The job usually involved oil changes and some cosmetic maintenance. Mechanics always check if the condition of the car is ok to pass the state inspection. I like Marks attitute and the way he manages the work. Customer service is always great. Thank you Mark

Marc and his team have serviced my commercial vehicles (box delivery trucks) for almost ten years. Time off the road costs me money and Ridge Complete Auto understands this — I can always count on Marc for quick turn around time, quality work and very reasonable pricing. From a basic oil change to more complex issues, I highly recommend Ridge Complete Auto.

I went over to mark and got a great feeling from them when we first talked about my car and what needed to be done to it. We came to a agreed price and really was feeling very confident with mark and his team in general. After we agree on a price of 1200 all in and how long it would take to do the said job. I left my car with him and I went on my way. I never heard from mark until I called to check a day after he was suppose to call me. And that’s fine .it’s manual labor, things take time and the car is a German car from 1996, it had some corrosion on the parts. that’s going to take time to get off. No problem. when I called mark he had told me things where talking a bit longer due to the corrosion like I suspected. He then tells me the car will be done by 10am the next day and to come in and get it then. The next day I come in to get the car and the bill is 1500, well over what we had spoke and agreed on. Mark then tells me there is nothing he can do. I have to pay for it or he won’t give me my keys. Keep in mind, we agreed on 1200 written consent. mark then tells me the parts cost more then he thought and the labor to take off the original parts was more then he thought. Now If mark had called me and told me this during the process or hey lets just be honest, before they did the work. I might not even be writing thing. But he failed to communicate what the actual cost where and then stuck me with more money then we agreed on. That’s just not how you do business with anyone .
We sat down and finally came to a agreement of 1460 and that was that … They did do a good amount of work on my car including alignment. But after I payed them this inflated price, the car was not aligned and when I drove two hours on the car, my tie rods on the front right side where loose and I could turn the bolt with my hand. It’s dangerous and just simply a lack of attention to detail in the most basic way.
So just think about this before you go into this shop. After I went back three times to get my alignment done over and over. It’s still not right … The tie rods are just ridiculous though … C’mon …
I really was very fare with these guys. All I wanted was a fare deal and honest interaction. This was far from that…

For years I was never comfortable with entrusting my car to a shop. That all ended when I went to Ridge Auto. Mark and his team do a great job. I have no concerns regarding integrity and always get a straight story. What a relief. One less thing to worry about. Mark explains what’s required in understandable terms and only does things that are required. I am happy to have found them. They are deserving of my business.

Marc is honest, prices are good, great mechanics, everybody is friendly. They will take the time to explain things. I highly recommend these guys. They’ve always done right by me and my truck. I only wish they were open on weekends.

Every car owner needs a trustworthy, reliable and competent mechanic. Marc, Shep, et al, at Ridge fit the bill. I started going to Ridge with my Ford Explorer some 5 years back for routine maintenance, and now they service our JP Urban Moving truck as well. Great mechanics. Good guys. Honest. Reliable. Fair prices. Enough said.