Super Li Laundromat

They do a nice job with cleaning and folding laundry but I don’t trust their «financial» side. I just moved into the neighborhood, and I walked in and asked how much it costs, to which the older lady replied that it’s $ 0.70/lbs.
So far so good. I consider it a reasonable price, so I’m happy.
The next day I bring a medium size bag of laundry (all dark clothing), and she quickly puts it on the weight (I walked behind her to see how heavy it was, but had no chance of seeing it), and she writes me a receipt of $ 8. I come to pick it up the next day, and bring another bag of whites. This bag is obviously a lot smaller comparing to the black load she has JUST given me, but she writes me another receipt of $ 8, without even putting it on a scale. I couldn’t really understand this action but they all speak pretty poor English and so to spare myself some awkward situation, I take my black clean load and I go home.
I come the next day to pick up my white load. I then ask to weight it, and THEN they tell me that there is a minimum charge of $ 8! So my load needs to be of about 12lbs (which would then cost $ 8.4) to make it worthwhile. I wish she told me this YESTERDAY, when we exchanged the two loads, and there was obviously a difference in weight! They then finger point at some price list, HIDDEN somewhere on a door in the middle of the space, with a facial expressions: «Look! It’s all there!» Are you kidding me?! Am I supposed to know of this price list in THAT place? It’s not on their FRONT door (wouldn’t that be a more logical place?!) or not even above one of their folding desks, closer to the entrance and where most of customer interaction happens.
So I guess the upsetting part is: when I initially asked how much it costs, why wasn’t I directed to that price sheet? In addition, why wasn’t I told «it’s $.70/​lbs and there is a minimum charge of $ 8»? Instead, she gladly accepted my second (white) load which was under 5lbs (I weighed it later at home with a luggage scale) and charged me a full $ 8!!! I am now pretty certain my first load wasn’t 12lbs either, but she didn’t mention that I could squeeze in some more laundry if I wanted to, as it is going to cost me $ 8 anyway, and leave me the choice of lumping my bag back home just to squeeze in a pair of nickers. I probably wouldn’t have anyway but it’s a matter of being honest and transparent with your customers!!! NOT the way to do business and for that reason, I am not going there anymore.

I’ve used them for laundry drop-​off for almost 2 years now, and I’ve never had any issues. If I drop laundry off in the morning, they’re ready that same night; or if I drop them off at night, they’re ready the next morning. Everything is always spotless, wrinkle-​free, folded, and separated by item type.
All of the staff are extremely friendly, and they always remember me when I come by. If I have any special instructions, they are always followed, and they always double-​check the weight/​price with me before I’m charged.
They’re great!

Re laundromat facility — this place is good. it is relatively clean, the machines work and are not too expensive. Also the owners are active in regulating the use of the machines and will pull out clothes that people have left in the machines after the cycle is over, so there’s much less waiting than there would otherwise be (although wouldn’t go on a Sunday afternoon)
Re wash and fold — they wash and fold the clothes no doubt. However, their scale is off by almost 2 pounds, and they charge two $ 2 surcharges (one is to wash whites and colors separately, which you can waive, and I didn’t figure out what the second was for). So for a typical load you’re talking roughly $ 1/​pound, which is expensive for the neighborhood and much more than their advertised 70 cents/​pound.

Pick up and delivery & drop off review
They’re amazing! Clothes always smells so good and they put your whites in a different bag.
Friendly owners too!

To be clear: I usually use drop off service at this place. The quality here is decent, all my clothes are always folded, and organized into a large plastic bag. My issue is with the pricing, which is clearly posted out front at 70¢/lb. Meaning ten pounds would be $ 7, twenty pounds $ 14, etc. Without fail, they GOUGE me an extra three dollars whenever i pick up. What’s up with this?

Super Li is exactly what you would want out of a Mom & Pop business. Every time I walk through the door I am greeted and the owner or his wife ask how I am. No matter how busy it is in there they always take the time to make sure I feel valued as a customer, and they are genuinely appreciative of my business.
I use their drop off service and it is always done quickly and my clothes are folded to perfection, and socks and underwear are separated. As an added bonus they even take the time to pair up all my socks. They also offer wash and press for shirts which is not always easy to find.
I highly recommend taking your business here!

Pros:
— super friendly owners
— very fast service
— OCD approved:
— shirts folded perfectly square then arranged by color!
— socks properly paired then packaged w/​underwear in a separate plastic bag
— I’ve yet to lose/​gain any articles of clothing
— competitive pricing
Cons:
— knowing that after I move laundry will never be this good

I have nothing but good things to say about this laundomat. They are fast — often I drop off my clothes in the morning and they are ready that same evening. Everything always smells great, is clean, and is folded perfectly. I have never had anything missing or ruined. I highly recommend this place!

Super Li Laundry is the best. I come here for the drop off service, which is done with Tide and Downy not some generic detergent bought from your local wholesale store. They charge about .70 cents per lb. My clothes always come out very clean, smells sooooo fresh and are folded to perfection. Mr. Li and his wife are very nice people that don’t speak much English but who cares they get the job done. He is always helpful and when I am struggling with laundry he comes out to my car to get my bags.
I have used their machines to do my own laundry once before and the machines are new and efficient. Dryers were not to hot to roast my clothes, burning out the fabric softener. They also still use quarters, not a card you have to pay for before you even start washing. ugghhh annoying.
No complaints about the customers either, mostly South American immigrants and carribean folks. This place is clean and cozy (aka small), good time on the machines, cool customers, and friendly management.

Small, crowded laundromats can lend to a stressful experience. I don’t know how many times I have had my earbuds in, rockin out to some De La, and next thing I know the pissed off tap of a competitive washer is felt on my shoulder… obviously I didn’t hear her many «excuse me’s»…
This establishment completely eliminates those awkward «wash or push» moments where you are forced to make a split second decision of whether to start a fight over the machine or back away… the owner plays referee in the middle of the floor the whole time!
No more guesswork — he hurries everyone through the process and there is never any hostility. Whew. Now I can just enjoy my tunes until folding time…