The wait is ridiculous… they need time management for patients appointments. They do provide exceptional and precise care to the patients. Most of the receptionists are rude. …not friendly at all. In my opinion, I feel as if a person isn’t friendly or cordial then why would you choose a profession that you are in constant contact with people. I just walked in for my scheduled appointment and said Hello and they looked at me as if I had two heads. There is only one receptionist that will speak to you and try to help you. The doctors are the real reason why I come but it would help if they could work on improving the receptionists attitude.
Catherine M.
Place rating: 4 New York, NY
I’m giving only 4 stars because of the horrible location and incredibly long waiting time, it’s so annoying !!! I try to get here at 8 am when they open and I just can’t ever seem to beat the crowd, today I got here 740 am and when I walked In(thinking to myself«haha suckers, i got here first, I will be in and out«but I walk in to see EIGHT people waiting !!! I’m so mad I just totally froze my ass off at 6 am to get here first and I’m still going to be stuck here for hrs. FML ! As far as the doctors are concerned here at total neuro care, they are awesome ! Dr Krishna is the first dr to actually treat me with some respect instead of insulting me like other drs(I started having serious back pain at 27 yrs old and I was treated as if I was a drug addict, lying about pain for painkillers, from at least 3 doctors because of my young age bla bla bla !!! One orthopedists even let me suffer for four months with no mri just because he thought i was lying !!! I have a very bad back(several herniated discs and nerve Damage) I see Dr Krishna or Dr Aj once a month. This office has many tests in house, they are thorough, will take time to explain everything to you, very compassionate, caring and knowledgable ! As far as the girls at the front desk I have seen them be a little snippy with some patients but I never had a problem with them they are always friendly to me This office takes care of workers compensation claims and specializes in injury no fault claims as well . Dr Ranga Krishna was also featured in the 2009 edition of guide to americas top physicians . I wish they wouldn’t over book like they do it’s my only complaint