US Post Office

I reported this station to the Postmaster General, I encourage you to do the same.
— Understaffed, disorganized.
— Deliveries never knock or ring, just drop the slip.
— They ignore re-​delivery requests.
— Only 1 pick up window, an hour wait on a good day.
— The station manager makes him/​herself unavailable.

OCCURED TODAY AT AROUND 2.30 PM.
MAILING A SMALL PACKAGE/​/​NOT PICKING UP.
0 stars is what it deserves. It was pretty empty when I walked in, which was a surprise. Got to the front of the line in less than 5 minutes of being there, ready to go. Guy leaves counter #6 and lady calls me up. I say I want to mail the priority mail small box. She asks me to hold it up to see then literally says, «Hold on, I’ll be right back.» I wait 5 minutes, it’s still empty. THEN a crowd of about 6 people walk in and get in line. I waited 15 minutes total at the counter for her to «come back» while also waiting for the line to die down a bit, because with my luck the second I get in line, she’d come right back. So after that 15 minutes, I gave up and got in line. Counter #6 lady never came back for all I know. Did you get lost? Did you get locked in the dungeon? I don’t understand.
The asian guy at counter #5 deserves a raise. He was the only one productively getting people through the line. And then… there was a lady, DAISY, at counter #4. LITERALLY spent 8 minutes JUST talking to a guy while there was a line of about 10 people, with only Counter #5 doing all the work and Counter #6 still MIA. Really made me think of the «Portlandia» spoof of the post office.
I’m sure if Daisy was at McDonald’s waiting to order and the cashier was blabbering away, she’d probably throw a fit. So don’t do it at your job. STOP WASTING PEOPLE’S TIME AND DO THE JOB YOU’RE PAID TO DO INSTEAD OF TALKING.
0 stars.
5 stars for Counter #5 asian guy.

If I could rate it with negative stars I would. The worst post office in the system. I’ve lived in Queens, Manhattan and now Brooklyn. The average wait time at this location 2239 Church Ave to pick up a package is 30 minutes and sometimes close to an hour. This post office needs to be 3x bigger and needs way more staff. At least put in a self serve machine or two so it would free up the one almost always empty line which is for stamps and money orders. Just a horrible experience everytime I walk in here. No wonder this poorly run govt run entity is bankrupt. Plus the attitudes a lot of the employees have. USPS = DISASTER!

There is really not a more terrible and unpleasant place in New York City. As other reviewers have mentioned, the postal staff makes no effort to ring buzzers. Instead, after waiting an entire day for a package at your apartment, you either receive a pink slip, or in my case, receive no slip at all. It seems that they have completely just given up on delivering packages because when I check the tracking online I am told they attempted to deliver (lie) and it is available for pick up.
The result of this is that when you do go to the post office, at any time of day, there is a line of at least 20 people waiting to get their packages. I still don’t understand why they only have one window open while they have several open for less busy lines. On top of this, the staff here is outright hostile and angry, I’ve often witnessed the manager screaming at very nice and calm customers.

Worst post office ever, staff very unprofessional, they pick up the phone just so it would stop ringing, you hear staff in the background having conversations, joking around etc. it’s ridiculous that you can’t call a federal agency to get info on your package that the fools decided not to ring the doorbell in the first place just because they are too lazy to walk to upstairs to my apt. I wish I didn’t have to give them a star. I will be following this up with a 311 call.

I’m only giving this place 1 star because I have to in order to make this review. This is by far the worst post office I’ve ever had to deal with. Last month, I asked for a package to be held there for pick up. Instead, they sent me a confirmation stating it was «left in or at mailbox». However, my package was no where to be found. When I went up to the post office to inquire about my package, I was told «your confirmation says its delivered, so it’s delivered» Disgusting. I went there a second day and was then told that the driver said he gave it to my super. I spoke with my super (who I trust and believe) and he swore to me that the courier never gave him a package for me. I went a third day and was told it was left on the courier’s truck. On the fourth day, I asked for the manager who right away knew what I was there for once I gave her my name. But instead of handing me my package, apologizing, and sending me on my way, she decided to reprehend me on not listing my phone number. Really?! So the reason your courier decided to lie about what he did with my package was because I didn’t list my phone number?
Fast forward to yesterday. I placed this order prior to my last hell bent experience with them. I waited at home on Saturday all day. At 5:30pm, I needed to run to the store for milk. I left a note on my door asking the courier to leave any packages for me, with my super. 15min later, I received an email notifying me that my package was «left with neighbor as requested». I called up my super asking if i could come get it to which he responded with «get what?». He we go again. This time I call to confirm the package is there and that I will be there to pick it up. The young lady on the phone was extremely rude and short with me. Its 9:30 in the morning. So now I’m back up at the post office to retrieve my package and I’m told it went out for delivery. I couldn’t believe this was happening. That’s when I asked to speak with the manager. Well after she left me there for about 30min, she finally comes out with my package.
I promise for as long as I live, I will never ever have another package delivered to me for as long as I live in Flatbush, Brooklyn.
This place is horrible and whoever my courier is, needs to be fired.

Just simply the worst post office.
I don’t mind long lines, lots of people want to post things or collect things, Fine.
However, the staff behind the glass in this branch of post office are terrible. — McNally in particular is a resentful and hate absorbed human being who is rude, impatient and obnoxious in his manner and communication. Particularly unhelpful and obstructive in allowing you to complete the errand you find yourself with the misfortune of attempting to undertake with his assistance or lack thereof.
I can only hope that the new year brings an immediate dismissal of this ‘representative’ of the united states postal service, and that he finds himself further employment in a job which requires no contact with members of the public or anyone requiring a service of any kind as he is clearly entirely void of interpersonal skills.
I’m sure other members of staff are fine.

Can there be a .1 option. This is the worst post office every. Is there even a manager. I waited over an hour to even see one in the corner of my eye. Debbie is always a nasty little ompa-​lumpa and goes straight to attitude mode when you (heaven forbid) get upset that they can’t find a package. Isn’t that their job to which she replied «No»… ummm pretty sure working the pickup window it IS YOUR job to make sure the packages are where they need to be.
Try calling their «office» number is a joke (718−284−5631) by the way. good luck, no one seems to answer anything. The manager was actually calm and helpful when I finally got her attention. The problem was I was there 3 hours and the last one out the door, and still no package that I ordered.
There is maybe one or two times that my experience was okay, other then that nothing but awful, dirty attitudes. Banana peels everywhere, no where for elderly to sit down, yelling and slow as molasses behind the pick up window.
Seriously. does the post master general read this at all! Does anyone read this at all!
The carriers don’t actually leave a pink slip or ring the bell ever.
Hate this place with a passion !!

You can always tell who hasn’t worked in retail/​customer service along with those who have serious entitlement issues by reading reviews for places like this. I’m never home when my packages are delivered so I’m in here often. Some days you are lucky to come when it’s not so busy but if you complain about the length of the line on Fri/​Sat you have issues. You are going to have to wait on line to get your package, the people working here are not the same people who are responsible for delivering your package to your door. You must have patience when going into a place of this sort, especially since it’s not so big. You won’t be getting refreshments while waiting for your package. Get a grip. I continue to be disgusted by the reviews left for this place.

The worst. Filled with people picking up their packages because they never knocked/​buzzed, just dropped the slip. They don’t give a shit about doing the job well.

This has to be the absolute worst post office in America! It is always dirty, it is always hot, (even in the dead of winter.). I dread receiving packages and having to come to this place. I have been here at every different time of the day possible, even at opening and the lines are ridiculous and move SUPER SLOW! You are lucky if a worker smiles at you, oh and did I mention it is filthy?
If I could rate it a zero I would. If it’s possible avoid this sweat box at all cost.

Only reason this is getting A star is because SOMETHING needs to be there. This Post office has to be the ninth circle of hell. HAS to be. I’m saying this and I have family that works there. The people at the windows are bad, long lines for no reason, imbecile of a manager, etc. But some of the mail people???
I swear my building’s mail lady is extremely incompetent. I caught her on several occasions just writing pink slips and didn’t even bother to ring anyone’s downstairs bell. My mother is disabled and normally takes time to answer the bell but this woman could not be bothered. Delivers mail whenever she feels like: even after 7, like… what???
Even now I’m currently waiting on an Amazon package they already told Amazon they «delivered» yesterday but Amazon won’t let me claim it lost or stolen yet. Something needs to be done about this nonsense.

It is standing room only in the post office, everyone is waiting to pick up a package. I had a delivery yesterday and was home all day, but the carrier never rang my bell to attempt a delivery. Now I’m waiting in line with about 100 other people. The post office refuses to do its job and now the entire neighborhood is waiting at the post office to pick up items that weren’t delivered. But, there are no penalties for government employees who refuse to do their jobs.

Only one line for package pickups. Budget 30 minutes to wait and receive your package. Many times they won’t even leave a slip. This is the service for which most people are in line, every time I’m here, yet they allocate more staff to other services, for which there isn’t a line! USPS needs to set up Amazon Locker type stations every 2 blocks! The technology is here to get people their packages when they’re not home, yet we still play tag w/​USPS. Perhaps this is indicative that we should better fund public services. In the meantime, at least open a second package pickup window, and change these 9 – 5 hours M-​F so that people working a traditional shift can come pickup their care package! I. e if your package tries to arrive on a Monday and you’re at work, you can’t get to USPS b/​c they close at 5, so you’re SOL until the weekend at best. There must be better ways. Love, Flatbush.

I’ve been coming to this Post Office for 4 years now, not voluntarily of course.
Seeing the pink slip in the mail box gives me an instant bowel movement!!!
The waiting time for pick-​ups is no less than 30 minutes. One time I had a pre-​paid package to just drop off. It was slightly bigger than the blue bin so I had to give it to one of the representatives. After waiting 45 minutes in the pick up line, I hand in my pink slip. The employee goes away to search for the package, in the mean time, the money orders line was empty (pick-​up line all the way to the back wall). I asked the money order guy if he could drop my pre-​paid box in the basket and he replied «You have to make that other line».
I told him that I had been in line in 45 minutes and that all I was asking is that he could drop it in the basket NEXT TO HIM. He was super rude and said «I don’t care, not my problem». The manager was nowhere to be found of course.
Speaking of the manager, this man should be FIRED 3 years ago. He is completely USELESS. He hides behind the manager’s office, which 90% of the time says CLOSED. One time I had a customer cut me in line, and then told me to mind my own business. I called the manager and he didn’t do anything to solve the issue.
Regardless of what time or day you come to this place, the service and waiting time is the same. I’ve tried all times of the day, and different days for the past 4 years.
The most frustrating thing is to see the mailing line employees play on their iphone, sitting back, while the pick-​up line extends all the way to back wall. I can tell you the puerto rican lady has done this several times. Also the asian man just stays there pretending to do something. The big muscled african american guy in the stamps and money orders is an incompetent BULLY!!! There’s another african american girl (chubby /​most of them are really skinny), she has the sassiest mouth in Flatbush. How do these people keep their jobs???
HOW??? The post office has signs all over place saying YOUR OPINION COUNTS, you can only give you opinion if you purchase something. I’m pretty sure I’ve complained over 10 times and have never heard back or seen any kind of improvements.
If you MUST come here, bring snacks and you patience hat. You’re going to need them!!!

Wow.
Shout out to Ms. Edwards!!!
The rudest PO employee I’ve come across in a while!
Of course you take the good with the bad here. I usually stand in line at 7:45 so I can be 3^rd or 4^th to get inside. This time I came a little later and… omg, the Post Office was EMPTY!!!
I heard an employee ring a bell and proceeded over to her station. Just then a woman with a large cart needed to go out the same way I came in, so I let her pass. The entire time the PO employee KEPT RINGING THE BELL. Nonstop. She even rang it when I was at the window.
I just needed a receipt and she said I should have mailed it the day before (stupid PO stuff). I was airing my grievances to which she got ruder and handed me my receipt and told me to have a nice day. What a loser. People have control and power issues and she is one of them. She continued to say things and when I asked to make sure I had enough postage she told me to have a nice day again. Over and over.
I walked away and I heard her say «Oh, you got one more thing to say?», to which I walked back and told her she shouldn’t take grievances about the Post Office personal (it’s not like I was complaining, and you aren’t the owner of the Post Office, sorry).
I’ve never seen her before and when I come back here I will let the next person go to her.
She’s not ruining my day.

WTF? How is this post office SO much worse than any other Post Office I’ve ever been to?
It’s like entering an outer ring of Hell to stand in line for a package. Waits of up to an HOUR, an HOUR, to pick up a package.
No automated machines so you have to wait 30 – 40 minutes to buy stamps or mail anything.
It’s filthy, too. Gum on the floor, dust everywhere.
I’ve seen shoving matches break out here. People screaming at each other is common, especially in the afternoon when the waits are longer and people understandably don’t want to wait in line an hour to ask a simple question.
Some of the staff are friendly, but nobody is really ‘helpful,’ mired as they are in the absolutely ridiculous and anachronistic bureaucracy that reigns here.
I waited 30 minutes to mail something and then the ahole who processed my transaction insisted that I would have to get in the package line to get my package. 40 minutes later I left, seething.
No wonder USPS is going under. Y’all SUCK !!!
I’m on my way to get a box at a Park Slope mailing service. My time is too precious to me for this BULL.

This place sucks, USPS in general sucks, so just keep this in mind when you go there. Also keep in mind that this neighborhood has very few buildings that have doormen that will take packages, thus many, many people will be in line here at any (and likely all) times to pick up a packages.
Here’s what my two experiences have been like: first time I came here to pick up a package, I arrived on a Wednesday morning 15 minutes prior to opening and there were 20 people ahead of me in line waiting outside the door. The post office opened slightly late (9:05am) and I proceeded to the parcel pick-​up window where I became 5^th in line (everyone else ahead of me was either mailing or requesting money orders). I would say all together I waited 25 minutes to receive my package.
Second time I came on a Saturday at 11AM. There were about 50 people ahead of me in the pick-​up line. I waited in line for about 45 minutes.
The employees are curt and impolite, BUT, their jobs do really suck. They deal with entitled, angry people all day, everyday. They get screamed at for things outside of their control (if your mail carrier doesn’t ring your door to deliver your package, yell at the mail carrier, or call USPS and report it.) Bottom line, this place could be worse… USPS in Williamsburg is wayyyy worse, even the location on the UWS loses packages without explanation on a fairly regular basis without apology. Trust me, it’s bad but could be worse

What is the supervisor’s name of the Flatbush Station Post Office? I need to know now. I reported that post office’s staff for tampering with mail.
They are crossing some people’s names off of mail that work at Erasmus Hall High School .
And I sort out the mail for my school everyday. Their supervisor claims that if this piece of mail, or current resident. They have the right to do that .
I reported this office to the US POST MASTER GENERAL.
Furthermore they are the slowest and the worst post office in the universe. They should be closed down, because I said so.
Signed,
THE BULL.

The absolute worst post office I have ever been to!
IN MY LIFE!
For the most part, I try to schedule deliveries when I know I am going to be home. And if I can’t do that, I’ll send my items to my Mom’s house to insure someone will be able to receive them. Sometimes that’s not possible. Every time I have come to this place, it’s been the exact same thing. Ridiculously long lines because they refuse to have more than two windows open at one time. No supplies. Unprofessional employees. Just the worst! Unfortunately, most of us have no choice but to deal with it.