Vee’s Restaurant

Let’s start off with the staff attitude?
With all that $$$ they are making & making changes in the store, can the staff fix their customer service?
Great West Indian food, but nasty customer service, which starts with the owner & trickles down to her staff.

The most authentic Jamaican food you can get. No bells bo whistles just amazing food with deep flavors.
The one caveat is the service. Its a typical jamaican takeout so dont mind the attitudes or lack of attentiveness. Just enjoy the food.

I love Vee’s. I come here often late at night and their curry chicken is divine. The attitudes are annoying but it’s never personal. I don’t dine in but I would never. It’s a grab and go kind of place. Also I met «Vee» a few weeks ago and she didn’t have an attitude at all. My advice is to order from the counter and go.

Call ahead and order the oxtail (it’s the only thing that is good here.) Get a sorrel to seal
the deal. Ignore the shitty attitudes and thank me later.

The food is EXCELLENT!!! I ordered food here 3X’s me and my family was never disappointed. HOWEVER, the service needs an upgrade. It gets really crowded during the day and the employees appear to be overwhelmed with orders. But that did not bother Us!
The food is just that good My son & his dad are very picky when it comes to food !! So
this restaurant was a AWESOME choice.

I would give them 5 stars for their price but reality is their food is okay. Their oxtails are not juicy nor is the meat falling off the bone but for $ 10 thats what you get. Coney Island’s Footprints has to die for oxtails and So does Negril (I’d pay the extra $ 8 bucks for savory meaty oxtails). I guess if I’m ever in the area again I’ll get the curry chicken or stew chicken and hopefully they’ll have more flavor than the oxtails did.

4 Stars because the food is good. The lines in there is always ridiculous and chaotic. You can’t tell who ordered and who didn’t order. I find myself moving through a sea of people asking them if they ordered. When you place your order you can stand and wait maybe 30 minutes to get your food. No exaggeration… People come in and order food and its large orders and then they skip people and give other people their food. I always give them a piece of my mind if i stand around and wait too long for my food. There’s no reason to wait that long. If you dine in you will get your food much faster than take-​out. Other than that the food is good.

The best oxtail I’ve ever had! The sauce was great. Went on a Monday evening around 7:30 for take-​out. Service was pretty quick. I will be back!

Everyone have good things to say about this place and it always have a line but I still have not check out the food yet but soon I will and the price is fair

The food is EXCELLENT!!! I go there frequently and I am never disappointed. HOWEVER, the service needs an upgrade. It gets really crowded during the day and the employees appear to be overwhelmed with orders. If you are not accustomed to their way of doing things, you might take their attitude personally. lol I don’t take it personal though… just keep the food delicious and we have an understanding. Jerk chicken? Off the hook! Jerk pork? Off the hook! Brown stew chicken? Tasty! Oxtail? Succulent! I am on my way their in a few minutes… I am hungry now… sheeeesssshhhhhh

Food is great bathe service is the worst. They are not organized when they take your order. There’s no method to the madness. The employees are very impersonal.

i wanted to try this place, but after walking in and seeing the sour faced waitress, i felt it wasn’t worth the trouble and left… i can’t be bothered with sour faced people! makes me think the food will be sour too! they aren’t the only west indian spot in town. do us all a favor and fix your faces! gross!

Food is good, but the hospitality sucks. No order or structure when trying to place an order. They truly are backwards. Every time I go there to order, I feel like I’m in Mexico trying my best to be noticed by the pickup truck drivers for work. Seriously, the more aggressive you are the quicker they’ll take your order

Always a long line and sometimes they look you over. They take too many orders at once which leads to lots of mistakes. Food is okay. Could be better.

I just left from Vee’s and sadly for my stomach, that WILL be the last time going to this so called restaurant. I will never return to this establishment no matter how hungry I am or how good the food may taste. Up until tonight, as you can see from my check-in’s, I was very much a regular at Vee’s. I fell in love with the smell of the jerk chicken around Labor Day and decided to check it out along with my boyfriend and best friend. My boyfriend and I ordered the jerk chicken and my best friend ordered oxtail. Everything was great and I just ignored the fact the customer service was non-​existent.
The ONLY reason why Vee’s even got me to become a regular is because I’m very greedy and the food IS really good, there’s no denying that. And because a lot of west indian establishments have no customer service skills, sadly, its something some people become used to. Thats when I have to realize that I am a paying customer so why would I ever have to become comfortable with beastly, distasteful behavior from a staff member who’s suppose to be taking my order.
I have NEVER been to Vee’s and spent less than $ 30 dollars because not only am I greedy but when I find hidden gems in Brooklyn, I like to keep my friends updated. So every time I have been there I have ordered food not only for myself but for the rest of my family and friends, 4 orders or more. This night in particular, my boyfriend’s mom sent us to get her some food and of course we wanted some as well. I am disgusted to even be writing about the experience that ensued.
I came in to make my order, and as always there’s a lot of confusion by the cash register because there is never a line and so my struggle begins! After decoding the order sequence of the people ahead of me, I determine that I am the next customer in line to place my order so I stand behind the woman that is currently placing her order, indicating I am the «next» customer. As the woman completes her order and steps away from the register, I step up to the cashier as she says «next.» As I begin to give my order, I am rudely and abruptly interrupted by the cashier and a puzzled look surfaces as I hear her say «next» again. I know that I am next so I am wondering why this woman screams out next when I am standing less than 2 feet away. A few customers around me then start shouting out there orders since the cashier is continuously screaming «NEXT».
A gentleman behind me witnessing the situation now steps in and says to the cashier «excuse me, the young lady is waiting to order». You would think after the man told her something, I would maybe get a «How many I help you?», or even if you don’t have any manners, maybe even a «Whats your order?». Nope, instead I get a graceless, savage lightskin female with short boyish blonde hair looking in my face, literally barking «NEXT!!! NEXT!!! NEXT!!!» I think I might of been shocked for a minute because I seriously just stared at the lady in disbelief. My boyfriend now intervenes because he sees the situation escalating and he is very much a peace maker. He says to me, «we do not have to tolerate this kind of treatment and we can leave if you like». I was still in shock so I just followed his lead as he lead me to the door. As we walk out the restaurant, the situation is now registering. At this point, I feel extremely disrespected and make a U-​turn. I kindly walk up to the female that has now led me to believe that she is a barbarian and ask her «what is the issue?» Without even allowing her to properly respond, I start to express my dissatisfaction. Things are getting intense so a different restaurant employee steps-​in to diffuse the tension.
I don’t want to ramble and I don’t want to focus on the animal that found her self behind the counter in a «customer service» position. I must say that if I was ever to come back to Vee’s, it would be because of the woman that stepped in to save the situation from turning into something that would have ended up on WorldStar. This lady went above and beyond the call of customer service to appease us, calm us down and she ultimately accomplished what we set out to do in the first place, get food! We were adamant about leaving after the previous event, and when we make up our mind about doing something, very seldom do we shift our stance but this woman reassured us that we were in good hands and that she would personally prepare our food herself. I wish there were more woman like her representing these establishments because she exemplifies the ideal customer service representative. If Vee’s had more admirable employees like the woman that my boyfriend and I encountered tonight, I would’ve given Vee’s 5 star plus if i could!
Word of advice to Vee: If you want your restaurant to flourish, stop hiring strays from off the street and invest in more reputable people like the wonderful woman who was helped us tonight.

The food is always good and hot. The prices per portion size are honestly a great deal compared to other West Indian restaurants. Dishes are prepared somewhat more rapidly than other West Indian restaurants that I have tried, so you aren’t waiting 20 minutes for your order. They also tend to do a pretty decent job of not running out of food before the end of the night which seems to be one of the biggest issues that you face when you visit these types of restaurants later in the evening. The customer service is typical for the Brooklyn West Indian community (take that however you want).
The jerk chicken is very good. It’s a nice dry run applied to the chicken and not an overly saucy non– authentic taste and feel. The curry goat is also a must try. I’m a big fan of sweet plantains but I must say that there’s are very average. They’re not bad but not as good some other places that I’ve tried. Meals are also typically served with a little «side salad» aka some lettuce a tomato slice and a bit of cucumber packed atop your rice and peas.

There’s an amazing uniformity in the reviews here. The consensus is that the food is good and service sucks. I’ll tone down both ends of spectrum with major caveat.
The caveat is the time I visited — 3 in the morning on the night of J’ouvert. This place is open late anyway, so the hours weren’t extraordinary but I suppose I just have lower standards for service after a couple of drinks and a wander around Crown Heights in the middle of the night. The service was indeed slow, and I was served out of order, but I can’t say it really bothered me. Seldom have I come out of a Jamacian restaurant in the city amazed at how fast the service was anyway. Also, it being 3 in the morning I clearly was in no hurry.
Now on to the food, which I unfortunately ate most of the next day for lunch (did I mention it 3 am when I went there). I thought the rice was pretty disappointing, and didn’t carry the strong spices I want with rice and pigeon peas. Chicken was solid though, cooked throughout the night in a parking lot jerk pit.
There was a solid crowd in here as well, on a night when suddenly every 99 cent store was selling oxtail and curried goat, so they must be doing something right. Service or no service, it generally is the taste that keeps people coming back.

After walking by this place for so long, we decided to give its take-​out a try. Upon reading the reviews though we were a bit skeptical — the idea was that if there were at least 4 people in front of us, we were going to give it a pass. It was Sunday night at around 21:40. 2 minutes after we walked in a lady at the counter greeted us and took our orders. Given the late hour we weren’t expecting a lot of selection, but they still had what we wanted — jerk & curry chicken. While we’re waiting for our food, another lady asked whether we’d been helped (!). The food came really fast, about 5 minutes, 7 at most. We were pretty thrilled. Food tasted good; jerk was a little dry, but curry just fell of the bone.
Perhaps there is a concerted effort to improve the restaurant. They just upgraded their storefront with fancy new signage. Looks good. Keeping up with the changes in the neighborhood…

Look, I’m not gonna lie, I thought they were being racist towards me because I’m white. BUT now that I’ve read all the other reviews I realize that they are just as shitty to everyone despite race religion sex politics and whatever. Coincidence I guess?
This is what happened;
My girlfriend and I enter the dingy but quaint looking restaurant and as usual there is a line at the takeout counter. (probably best way to go!). It’s a seat-​yourself situation as we know from our many prior visits and is very difficult to flag down a server. We eventually do though through much effort and an unenthusiastic young woman finally shuffles over to take us on as her burden and we begin the long throws of ordering.
I ask her politely «whats fresh today? what do you have?» as I’ve learned to do because they frequently aren’t stocked with anything on the menu. She replies that «everything is fresh.» But when we try to order she systematically claims to be out of everything we ask for. That means no beans, no rice, no plantains, no chicken, no stew curry. etc. All she claims to have is curried goat which was like a plate of bones in sauce last time I had it, so we decide to take a minute to talk it over.
As we waited we noticed that everyone in the place was eating a variety of fresh meals and I thought, «that’s odd…» But then In that same minute a man enters the restaurant and sits down at a table adjacent to us. The same server quickly goes over to him with a menu. He swiftly points to the menu and verbally orders his food with no trouble. A little while later she brings him a giant plate of steaming curried chicken with rice beans and second plate covered with fried plantains! That’s exactly what we ordered! So naturally, we up and left feeling alienated and unwanted.
I guess it could be a coincidence? I don’t want to accuse anyone of being racist. Maybe Vee’s is plagued with some sort brain eating virus that deems its server incapable of doing a good job. I mean, there are a lot of bad reviews on here that support the brain virus theory, right? Anyway, we won’t be going back unfortunately.

I wouldn’t mind hearing from the Unilocal ethicists on the etiquette of reviewing a restaurant after attempting to dine there but being rebuffed. When the place wasn’t especially busy, several workers didn’t take my order and didn’t acknowledge my existence. At least one customer who arrived after me was deemed worthy of service.
So if a one-​star rating for a restaurant whose food I didn’t try is too «get off my lawn» for community consensus, I understand and will hit the delete button. I can say at least that the service is as bad as it gets, and that my original intent was to have some food.