Randy’s Auto Service

Our family used Randy’s Auto Service for many years and was satisfied. We will not being going back again. I brought my car into the shop running, I received it back NOT running. I had to have it towed to my home. When I took it to another local mechanic he said he has never heard of someone doing that to a customer. I’m glad my car is fixed and running, thanks to another local mechanic. Do I have to put one star?

I recently took my car there after having done some damage to the drivers side front end. They quoted me an estimate of over $ 1900. The car is an older model and not worth putting that much money into it. They told us they would give us $ 100 to junk it. I decided to take it home to figure out our next move. I ended up calling our insurance to have them write the car off. After the insurance company review, a DIFFERENT local auto shop fixed the damages for less than $ 400 dollars. The car works great, all damages have been repaired. I hit a curb and did damage to the tire and steering knuckle. Randy’s would have sold me an entire new rotor, knuckle, steering arm assembly. I usually don’t write reviews, but I know nothing about cars and feel I would have been completely ripped off by this garage. Not to mention all the hassle I went through thinking my car was totaled. NEVER AGAIN will I go there. BEWARE of these swindlers!!!

My family and I have been using Randy’s Auto Service for all of our auto service needs now for close to 10 years and have always received exceptional service. We have referred many friends to Randy’s and they have always raved about the positive, well done, trustworthy service they have received as well.
Recently we had a brake line go out on one of our vehicles, in which we were driving across country the very next morning, Randy personally stayed after hours on a Friday night, along with another mechanic, Mike, and repaired our vehicle, this is UNHEARD of with other businesses.
I would HIGHLY recommend working with this auto shop, we have always been very pleased with the outcomes and not once have we been pressured into fixing a hundred other things that many shops say need to be done so they can earn an extra buck. Very trustworthy and we will keep coming back!

BEWARE!!! We used to take our three automobiles to Randy’s for maintenance and repair. The longer we used them, the more expensive they became. Their mark-​up on parts are unreasonable and their service charges are too high. After charging us $ 200 to replace valve cover gaskets on an older chevrolet, we had enough. Save yourself the aggravation and go to Mag Co on Midway… UPDATE: Must have us confused with someone else — no help with garage door. I called 2 other garages for estimates after returning home and both agreed the charge was double what they would have charged. There is much more about the poor service we could have added, but am sparing the details. We stand by this review and would have given less than 1 star if we could have.