Talk N’ Fix Flatiron Mall

Had the same exact experience as Alec M. First off, I now understand why they only do a 30 day warranty, because their repairs are crap! I was 30 days out of warranty, and took it back to Tony to see if he would still warranty his work or at least reduce the price since this was due to their workmanship. Tony told me it would be another $ 200. No thanks! Can buy a new phone at $ 400 later. I wish I had read the reviews before going. Tony told me on the phone that he builds his business based on referrals/​reputation, but all I see is that his business is based on overinflated prices and shoddy workmanship.

HORRIBLE!!! Not only did I pay $ 200 for an iPhone 6 screen that didn’t fit into my phone, but it also shattered when I was pressing on it with my thumb to keep the screen in the phone. They won’t exchange or help me at all!!! They will NEVER get another penny from me!

Initial repair was fast and fine. 2 ½ weeks later, removing bumper from phone (with minimal pressure) glass cracked around speaker. Fastn’fix stated was damage related, it was not, and would not repair. I talked to apple, 3^rd party vendors like this are not using right glass, apples repair was only 20 $ more and guaranteed from something like this happening. This is a dishonest company using cheap parts, no integrity. The guy at Flatirons also owns park meadows kiosk. Don’t use them.

answer your business phone!

If I had zero stars I would give it. Do NOT leave your devices with this guy. He is dishonest, and will make you false promises then rob you blind. For what he charges and as long as he keeps your device, you’d be better off to just buy a new phone outright.

If I could give zero stars I would. They speak about there product being high quality but my screen cracked within 37 days. I trusted the sales person who is also the owner and he sold me on the fact they have awesome, high quality products and a 30 day warranty policy. I came in 7 days after the 30 day warranty point because my screen cracked while in my purse. I did not drop it and I didn’t notice until I pulled it out of my bag. I’ve had an iPhone for 5 years and this was my first cracked screen and to be honest I drop my phone as often as most. And only once did my original iPhone screen crack. Then I replace it using Talk n Fix and my screen cracks in a month. I came in hoping he would still honor the 30 day warranty but the customer service was horrible. It was apparently my fault my screen cracked and there was nothing he could do except charge me another $ 115 when I’ve paid $ 160 already. The manager was rude and unhelpful. I would not recommend using this company. Which is a bummer because I raved about it to my friends but clearly they don’t provide the quality product that they claim to. I’m extremely disappointed and wish I had just gone with Apple repair.

If it was possible to give negative amount of stars I absolutely would. I took in an iPod to be fixed from a shattered screen. I paid for it and had a friend pick it up. When she got it, the screen was falling off. I took it back there (same day) and they refused to fix it or refund the money. What a horrible experience. The manager tony called mall security on me. I had to leave and lose out on the money I paid and at least before my iPod was working and now the screen is completely falling off. DO NOT waste your time or money

Great service. Perfect OEM replacement. Very happy.
Short story — had our iPad previously repaired by a different company (mail-​in company in CA). The action on that old repaired screen was never quite right. Having reinjured our iPad and having never been satisfied with our previous repair, decided to take it to these guys on a whim.
What a difference! The gentleman at Talk N’ Fix removed the screen and showed my wife the stark difference between what screen our old repair shop used and what he was putting in as an OEM equivalent. The other repair shop put in a very thin screen that appears to be made of acrylic instead of actual aluminosilicate glass. That other screen was also noticeably thinner than the one Talk N’ Fix was using.
Well post repair the screen feels and operates as it did when new. It is almost trippy as we had just kind of got used to the repaired screen’s shortcomings.
These guys are not the cheapest in town (mall convenience tax I guess), but their product/​service is outstanding and the convenience is great. I’d use them again.