Marshalls

One of the best sources of discount Yoga gear in town. Bought my Pilates mat from Target for way more money until I discovered Marshalls’ deep discounted merchandise. Bought a couple of great Yoga towels with mesh backing that adheres to floor preventing slipping, stretch bands, weights, and rubberized mats. Always nice to have the right accessories when you’re exercising whether you’re starting new, or updating old equipment.
They carry water bottles, yoga gloves, headbands, socks with grips, hand towels, DVDs and other exercise paraphernalia. More then I’ve found at other discount stores. And the prices are competitive. .. $ 12 – 20 for a pair of active wear pants or t-​shirts.
Always a delightful browse.

I just purchased something from here and this is the first time I’ve encountered horrible service from a cashier and staff! First off, the cashier was supposedly not feeling well, but if you choose to work in C/​S then you need to at least be cordial and TRY to put on a fake smile. Secondly, I was trying to get some percentage off of the sweater I bought because there was a quarter sized hole on the side bottom where the seam is. This cashier asked 3x if she could give a percentage off and the managers or whoever they were just ignored her and kept trying to workout their work schedule! Really?! I was standing there for 10 mins listening to who’s going to work what shift and so the cashier comes back and never gives me the discount or asks me if I still want it! To top it off, the GF card that I damn well know had money on it, was missing $ 50.00! Hmmm!

This marshalls has a decent selection for women’s clothing. The store is well organized and the dressing rooms are clean. The customer service needs work!

I am a huge Marshalls fan, love the discounts in shoes, school clothes, work, and housewares. This is actually one of my favorite locations it’s always stocked up, similar to the store by South Coast Plaza. Customer service not so good, the supervisor was awful. I wish I could have gotten her name, younger lady, brunette long hair. She had a major attitude, not sure how she made it to that position; favoritism? My debit card failed, it was 8 pm. I had about $ 230 to my bill, I headed out to grab cash to the nearest atm. I walked back to the store my items only needed to be paid for they were already rung up. I asked the supervisor or manager if I could just go to my cashier and pay her since all was rung up, she gave me a smirk and said no you must wait in line. I thought that was ridiculous. I patiently waited in line, my cashier asked why I waited in line I told her, her supervisor made me wait, she replied well if I had seen you, I would have called you over there was no need to wait. I don’t understand why some people end up giving supervisor positions to people who lack any customer service.

This place just sucks with customer service.

The only positive out of this was for the cashier who assisted us to check out. Other than that Bonnie S. (The store manager) was very rude and didn’t have any customer service. Long story story short… if your store has a sign for an item at a certain price (and there is about 10 of those items all in the same place) then they should honor that price and then remove the sign if its indeed incorrect. She never apologized nor adjust the price for us. This Marshall’s should consider reevaluating their management and retraining them.

Horrible customer service! The return policy needs to be updated to keep customers informed. It makes no sense that they don’t take back same day purchases and I had a receipt. I asked for the manager in charge and he (Nor) said it was the new policy and to come back tomorrow. Really? After I waited 20 minutes in line? I asked him to show me the policy and of course he didn’t have it written anywhere. Get it together Marshalls this policy is lame!!!

The employees are always smiling and are always happy to greet you. On top of that, all of their items are well organized throughout the store and most items are a steal :) ! (Especially athletic gear)

Daughter comes here very often. Was here looking for after Christmas sales. Found a super pricey fancy, bejeweled tree skirt for 20% of it’s original price. Can’t go wrong with that.
Also got a few shirts on clearance (yellow tags). I thought everything in here was already greatly reduced prices, so this was new knowledge for me.
Also got a duo of doggie bowls in a bronze finished metal stand. Haven’t seen that style elsewhere.
I noticed when we were in line, another customer trying to return a purchase was told that item was NON_​RETURNABLE. The cashier said it was corporate policy because it was made of cashmere. I felt a bit disappointed for the customer, that is info that the store may or may not have specified at the time of purchase. Too bad.

So my 10 month old son & I went to this Marshall’s today and my son was sitting in the cart. Well he dropped his little stuffed lamb (his comfort lamb that he can’t sleep without). After shopping at Ross (next door)
I realized that his little toy was gone. So I immediately went back into both stores to search. The employees at Ross were extremely rude & unhelpful. As soon as I walked into Marshall’s I found an employee named Elizabeth. And she said that she thought she saw the lamb on the ground in a certain department so I searched & searched & searched the whole store. After I couldn’t find it myself I found her and she took me to the counter & asked everyone who works the counter if they have seen it. No one did. So she walked the entire store with me 3 times then radioed everyone & asked them to search their areas for it. After it didn’t turn up she took my number & told me to call back around 9 when they clean the store up. She was extremely helpful & she went above & beyond. An employee at Ross informed me that if they find the item they might just tag it and put it on the shelf to sell. WTF is that crap! I will never go to Ross again. My son even tossed his lamb at a different Marshall’s months ago & the manager personally walked the store till it was found! I am amazed at the customer service at every Marshall’s that I have been too (about 6). I hope I find the little lamb in the next few days. They have nice quality items as well

Location is great, especially right next to a Ross so parking out in the middle and just walking the stores always works for me.
This location is clean and the staff is great. It was nice to see the manager more concerned about one of her associates break because she’d been on the clock for too long without one working her butt off than she was about her finished the order for a customer. She took over the register and sent her on her way. Managers like that are hard to find these days.
I found this little suitcase thing for my mom to use for her stuff at work… It was exactly what she has been looking for. One of the handles had snapped off but luckily it was a roller one so the handles were not necessary. I took it to the register with the rest of my order and talked to the cashier about it asking if I could get some sort of discount… it didn’t have a price listed but I couldn’t imagine it being anything over $ 20 and having it knocked down to at least $ 15… wrong, she said it was almost $ 70 and the most she could do was give me 10% off… pass, not worth it even with the strap not broken.

This particular location has a pretty good selection of houseware/​decorations as well as women’s exercise clothing. It’s usually pretty clean and super close to home so it’s definitely somewhere I stop when I’m in need of the above mentioned items!

I love this Marshalls mainly because it’s the only one I’ve ever been in and it’s less than ½/​mile from mi casa. I can spend hours inside this place wondering around like mindless zombie in the season finale of The Walking Dead. I will always find more deals than my wallet can handle which sucks!!! And that’s all I have to say about that!!!

WORST customer service ever! The young employee with glasses was helping us with merchandise for layaway and she was first upset that she didn’t clock in (by law she cannot do that) 2^nd she charged us and had an attitude/​was lost on how to refund our 60 dollars because we took out a an item. So she called the assistant manager name Lori, and it got even worse from there. She had the most obnoxious attitude. She pretty much didn’t want to refund us and was lazy as hell to actually work. NEVER EVER COMING HERE AGAIN. I’m glad I told another employee about them both, to tell the supervisor. OH! And when I came back to pay for my layaway merchandise today a different employee couldn’t find my receipt in their boxes, those 2 woman put my receipt in the wrong section!!!
I would definitely give this place no rating cus it sucks and it’s not even organized.
BOTTOM LINE ITS SUCKS

MARSHALL’S the savings wonderland!
With all the craziness going on with the economy being up today, down tomorrow and running most people in a circle, you’d have to be high off your AZZ to NOT want to save some money or get a deal! I for one can NOT seem to get it to grow from a tree no matter how hard I try!
I have ALWAYS been able to find a deal or two or three or four depending on the time of year and time of day! Shopping is almost a science and should be a FRICKIN SPORT! Some women (and men) can be horrible! It’s pretty tough to get a good deal with cart ramming bullies or aisle hogging trolls. I can NOT stand when someone takes up the entire aisle with their cart effectively blocking you from seeing anything within 4 to 6 feet of them and their D*MN cart! Could you NOT take up the entire FRICKIN aisle so others can shop as well! Then there are the cart rammers that never pay attention and have ABSO-​FRICKIN-​LUTLY no problem running you down in the store to get to that last Polo shirt before you do!
If you’re NOT dealing with those two things then there are those unsupervised children running up and down in the store because they are board. Just last night there was this brat using the clothing racks as her own personal gymnasium and monkey bars. Where was her mother you’re asking? Who FRICKIN knows? I had to tell her, «Could you not climb and play hind-​n-​seek in the clothing racks’? She rolled her eyes at me and ran to tell her mother, like I give a crap! This is not a play ground! FRICKIN-​A!
Anyway this place at times is jammed packed with OODLES of DEALS BURSTING at the seams! I have found AWESOME designer purses, shoes, and clothes and saved hundreds to thousands of dollars! Why on earth would you spend $ 300 for a pair of shoes when you can get them for half that if not more! That is just plain STUPID!
I love yoga and I am always going to a class so I also enjoy the brands of athletic wear they carry! Top brands and there is no difference between the Nike in at the Nike store and the Nike here EXCEPT the price! Why pay $ 150 for a pair of yoga pants only to sweat in them, funk them up to be D*MNED and then wash and repeat! I have NEVER had any problems with any athletic gear I’ve gotten from here! It holds up just as well as if I bought it at Lululemon! No offense Lulu I love you but I also LOVE a DEAL!
This is also a GREAT place to get Halloween costumes for your kids! You know they are NOT going to EVAA wear that costume again so why spend a fortune on something they will wear for a day or a few hours and NEVER again! That is just a waste of money so save yourself a few dollars and get it here! And while you’re at it get your kids some new clothes and shoes too for GREAT prices and DEALS! If you are like my parents you can shop off season and buy it a little bigger and GET some AWESOME DEALS! Your child can look trendy, cute and decked out in name brands without emptying your wallet in the process!
Need something for your home? They have it! The selection may not be as huge but you can still find a gem or too. The last time I needed a bunt and cupcake pan and went looking at other stores the prices almost burned out my corneas! It’s a FRICKIN CUPCAKE/​BUNT CAKE PAN for Pete-​sake! Why would I spend $ 30 to $ 40 for that! My name is NOT BETTY CROCKER and I have NO Plans to open up a bakery! I just want to bake a FRICKIN cake! GEEZ-​LOUISE! You should NOT need oxygen to read the price of a cupcake pan!
Bottom-​line is if you work hard for your money DON’T THROW it away buying overpriced ANYTHING because it has someone’s name on it! YOUR NAME IS JUST AS GOOD IF NOT BETTER! THESE DESIGNERS are using the SAME COTTON fabric for their t-​shirt that they sell in JOANN’S so DON’T FALL for the OKIE-​DOK! DON’T THROW YOUR MONEY away. Come here and SAVE, SAVE, SAVE!

This is THE BEST Marshalls that I have ever been to. Ever.
Literally, they have designer items for super discounted. I’ve gotten $ 15 gucci shoes, $ 15 marc jacobs sunglasses. It’s ridiculous. To the point that, sometimes I don’t like to share this secret because I want to find all the treasures and keep them to myself.
But, I don’t live near here anymore, so I guess I’ll share the wealth. But, this is definitely always a stop on my SoCal trips. Call me crazy, but we I always have to make a trip to find me another steal.
Be prepared to hunt for the treasures, but they’re there, and you’ll love it.

I am a college student and this is my go-​to place if I want to find some high end beauty stuff and purses to fit my budget! Shopping here is a bit of a maze, especially in the bag section where it is usually messy.
I found a really nice black Steve Madden sling bag for only 39.99, which used to be 79.99. The biggest bargain I found was a Betsey Johnson studded computer bag, which was only 29.99! Great prices on DKNY, Michael Kors, and Calvin Klein wallets and purses as well.

This my go-​to Marshall’s! Seriously, I come here once or twice a week, no shame! I’ve never seen this store a mess, it’s in good shape and they are constantly organizing and moving things around. Their inventory is good, when you see new inventory, you should seriously jump on it, because it won’t be there for long.
I’ve been coming here since they opened this location.

I was at this Marshall’s on January 26, 2013 and scored a designer item on the clearance rack. On that day to my surprise, I also saw a Kate Spade black gold coast medium serena shoulder bag priced at $ 179. I knew the handbag cost up to $ 375 in other Stores but passed on buying the bag.
I thought about that damn handbag all night long. The very next morning, I was at the Marshalls hoping that the Kate Spade handbag was still at the store. After a while of searching for the handbag, I found it in an odd place… the clearance rack. Some other girl probably had to think about the purchase before returning to the store. We’ve all done it… place the item somewhere out of place so that you can think about it and return to buy it the next day or two, lol.
I luv my Kate Spade handbag which I purchased at a CHEAP price. This Marshalls location gets 5 Stars!

Buyer Beware!!! This Marshalls and their manager, Chris are scamming the consumer. I recently purchased a faux leather jacket off of a clearance rack for $ 39.00. The tag was attached by an electronic sensor, and when I went to pay for the jacket, the cashier removed the sensor thus leaving the jacket tagless. I specifically asked the cashier if I would be able to return the jacket if I changed my mind about the purchase, and the cashier assured me that it would not be a problem.
Well…guess what… It was a problem. When I tried to return the jacket (a week had passed since the purchase), I was told I could not return it. They said that the tag and receipt did not match the jacket in their computer. How in the world would the consumer know what the merchandise is supposed to be in «their» computer? The manager would not even come to the front of the store to talk to me, and instructed the cashier what to say. Very unprofessional, in my opinion.
To top it off, they stated that the jacket should have only cost $ 29.00! Not only was I ripped off $ 10.00, but now I’m stuck with a jacket I don’t want or need!
I used to be a loyal shopper of Marshalls. I will never shop at this store again, and will encourage all my family and friends to do the same.