Foster Premier

they dont return calls, and they dont respond to emails it looks like ill need to email the president directly. hire anothercompany these guys are awful

bad news they do nothing do not return calls just bad bad bad

This company is insulting, disgrace, fake and below horrible. I am living in one of the townhouse complex which is managed by this joke company. One thing I needed from them is to get a pool passes for me and my wife, regular and easy, right? But not for them. After we applied and filled the form, we send out everything and we were told to wait several days. Unfortunately, in 1 week we received nothing. After that, we contacted with one of their managers or whatever whos name is Jordan. He told us that we should wait and they are already send it out, of course we did not received anything. In one more week, he said that it wasnt even send out, because pool passes was «out of stock», obviously that nobody notified us and even apologize for that. Same sh*t was for the next 6 weeks, all this time we were not able to use the pool. So, after 6 weeks they told me to stop by to their office to pick it up (even though they have to send it by mail), they said that all passes are waiting for us at the front. Not surprisingly the girl at the office did not have any passes, so she said that we have to fill the form again (5^th time). In addition, she was pretty rude and not friendly at all. Thank god we got those passes, but overall experience was horrible. Do not deal with Foster-​Premier, never, other reviews can only confirm that!!!

It is a shame that I am required to give this property management company one star. I have the pleasure of residing in a town home in Plainfield that is managed by Foster Première. The property manager assigned is Alison. She is rude, indifferent and unprofessional.
On top of constantly receiving threats for insignificant complaints such as leaving my garbage cans outside of my garage to dry after cleaning them out, I just received a late fee. However, I paid the bill via online banking and have proof that it was processed and sent to Foster Premier on time. They failed to cash the check in a timely manner and are trying to charge me for it! The invoice I received for the late fee listed a direct telephone number for Alison in the event I had any questions or concerns about the invoice. When I called Alison to advise that I had spoken with the bank and they indicated they would be contacting her to provide proof that the check was sent on time, she proceeded to tell me that she would not speak to them. She indicated I would need to send an email instead. Nowhere on the invoice is an email provided or instructions advising how to refute the late fee. She then proceeded to hang up on me.

When neighbors hire a management company to run the day to day operation of the community, you expect honest and fair dealing from the association management as you would your own neighbor. You expect kind friendly and helpful professionals. Foster Premier is the exact opposite of that expectation. The office staff is rude, indifferent, and simply unhelpful. I called to ask a question in the absence of the regular office person as I assumed she was on (and deserves) a vacation. I got some rude wench of a woman answering the phone who would not help me out with a simple question about breed/​weight restrictions on dogs in the community. Yes, it is my fault that I can’t find my copy. I should not have to pay $ 20.00 for PDF document. The woman was simply expected to answer the question asked and I will look for my document. Whomever this person was that answered the phone should be fired.

Mindy Soldat is our property manager, if you could call her that. She is rude, has no people skills and has no working knowledge of how to do her job. I have sent numerous emails regarding trash in the alley and nuisance renters and she has not so much as responded in over a week. He people skills are terrible and when I called her boss at the main office I was sent to voicemail and that call went unreturned as well. How this company is even in business is beyond me. I am in the landscaping industry and I deal with property managers on a daily basis and this is the single worst person I’ve ever had the displeasure of dealing with. Worst company in the business.

These people are unbelievably deceptive and unprofessional. It took them years to sort out our 3 assessments. The company never issued past due statements or courtesy calls. However they are quick to try and take your home. This Management Company makes their attorneys alot of money.
I have not meet one fellow neighbor who did not experience headache. They are out to take every dime out of your pockets.
If you have a choice dont move anywhere they manage.

Wow, not one review with even 2 stars out of 5!!! What a great bunch, and the «best» thing is that they don’t give a darn about people reviews; most likely, they don’t even know, yet Ron Foster happily stays in business and dances all the way to the bank. What an injustice! MY property manager almost never calls back and is very rude, and the owner, Ron Foster, once scolded me a few years ago, «I have 90 property managers, and you cannot call me directly.» The bastard forgot that it is thank to us, the homeowners, that he has these 90 managers and shears the profit from us. I had 3 properties with his company and paid him about $ 1,000/month in assessment, and he lectured me for daring to call him. BTW, some reviewers wrote, «Stay away.» How? Do you have a choice? We don’t, and the huge part of the reason is usually that these companies are best friends with the Boards and take care of them personally, so… good luck. Democracy at its worst. I mean that it should be up to the homeowners, but in reality… I am glad I found these reviews and learned that it is not only me who is, supposedly, unhappy but many others.

I would agree with all but Francine. If you own a service Co. Get in bed Ron Foster and your home free. At HOA meetings the staff laugh and joke to each other when you have a concern. Chris the board (of one) ignores you when he knows you’re not happy with them. Dump them if you can if you’re moving into a place that they control yes control look elsewhere.

I usually never login to Unilocal. To me it’s more of a quick reference kind of guide… but today… yes…today is a day where I will utilize my experience to review a company.
The worst. Unresponsive. If you want your HOA booklet… you can wait 4 months until they ship it to you. It seems that even the secretaries know when to lie about their peers being «sick» as a reason for them not returning your phone calls or emails for over a month. It is a dishonest and irresponsible business… and frankly, I wish where we live could take their business elsewhere. I wish I could give less than a star to this business… for their lack of professionalism.

This company is unresponsive, irresponsible, dishonest, and fraudulent.

Scum bags pure and simple. For those who are about to buy a condo or townhouse, make sure it is not managed by Foster/​Premier. They are legalized mob ring that takes bribes and money under the table from service vendors. They will extort you for money for services not rendered. Going to do everything in my power to get them out of our facility. If you live in a condo with their services, get them out. There are plenty of good management company.

The other reviews here capture Foster Premier perfectly: rude, arrogant, non-​responsive, lazy, immoral, and, perhaps, illegal. For 5 years, they systematically overcharged our building on everything by working with Ron Foster’s cronies in landscaping, cleaning, maintenance, etc. Granted, our previous board was also at fault for not providing oversight, and FP benefitted from that. Since we gave our 90 days notice of termination, we have received virtually no services from them. And now we found out that FP plans on charging us for the entire month of August even though the contract ends on August 7. As Ron Foster stated, he doesn’t prorate!
Run as fast as you can from Foster Premier!

This is the WORST possible management company on the planet. I cannot even begin to describe my horriffic experience with them. If I could give them negative stars, I would. If you are looking for a management company, look elsewhere. The «property managers» are complete morons and the owner, in my opinion, is very dishonest. ICK!

Worst management company ever! The company truly deserves not to be in business. They were completely robbing our condo building for 5 years until finally a new management company is taking over. The staff is totally non responsive, intentionally ignores the requests of board members and homeowners, and completely dishonest with everything whether finances or trivial areas. Do not go with this company as they will lie to you, and hurt you financially. The property managers are the worst I’ve seen and we’ve had two already. From the looks of other reviews, it should be clear that people should look otherwise as there are many more afordable and better options out there.

Holly with Foster Premier consistently shirks her duties as a property while she just lays back and collects her management fee. This is the worse property management firm I have ever encountered. If your association is shopping for a management company, do not be enticed by their cheap fee. They are cheap because they are fat and lazy!

Very unorganized. I booked the clubhouse for my daughters first birthday party, then found out from a neighbor that she had booked it for the same day and time for her son’sfirst birthday. Good thing we knew each other or else we would have shown up at the same time for our parties. I had to change my party, but good thing I did, because no one ever showed up on the day of the party to let her into the clubhouse! I’ve heard from other neighbors that this is not the first time this has happened!