Buford Collision

The efficiency of Caliber is 2^nd to none. And by the way, they are experts at making sure you have an update through every step of the repair process. And Caliber Collision goes above and beyond with the personal touch aspect of what they do! Let’s face it, we all know the «personal touch» is only something you find on a Norman Rockwell calendar.
Nick and everybody upfront as well as the profesonals in the shop care about your car as much as you do!
In closing, I believe I’ve done only one other positive review in the years that I’ve been on site to keep track of what customers care about how they’re being treated. But I made sure I took time to get this done because THIS Company and the people to work for and have their stuff together!

This place is a freaking joke. DONT GO HERE. I got into a wreck 7 months ago and they’re still trying to fix what they messed up. They won’t call me to update me on how my car is doing even when they say they will. Yesterday he told me good thing I called because he lost my number. Not to mention he said my insurance company didn’t tell him half the things to fix even though everything he forgot to fix was listed on my paper. I work full time and am a single mom who is scrambling to hitch a ride because they don’t know how to fix my car. Please save yourself the hassle and don’t take your vehicle to this place.

Some of the best customer service I have received in a long time. These people know how to be polite and timely. Great communication. Made the process very easy to have my car fixed. Thank you!