Magnolia Pharmacy

After reading such great reviews, I guess I had outlandish expectations. The lady that answered the phone treated me as if I was an stupid dunce. I called to inquire if they carry a simple medication. They said that they may be able to order it, but would need to see the prescription. I explained that I could read it off to them, that it was three words. Not highly complicated medical jargon. Being tired of getting the run around, I explained that I could not continue to run around town, making blank trips, and could I please just read off the three simple words on the prescription. She replied «I just told you you need to bring it in». How dare she speak to me like a smart-​mouthed child on the playground. I am not sure of her name, but she had an Asian accent and a very smart mouth. I will never do business with this pharmacy, and will advise all my colleagues the same. If I could give zero stars, I certainly would. Now fill that!

I wish I started coming here YEARS ago. So much time wasted going to big pharmacies who give vague answers and don’t properly help you handle any insurance issues. The staff is so personable and remembers you, plus the wait time is microscopic. Finally, going to the pharmacy is an easy-​going and pleasant experience! I just hope too many people don’t start coming here because I like my little shop the way it is :)

Zaven is a truly caring pharmacist. He is knowledgeable. He is right at the counter to talk with you. He has been in the business for decades. He is not in the pocket of big pharma. I trust him.
I just hope he can stay in business with all the big drug stores just out there to seek profits. Support your local mom & pop pharmacy. If not this one then one near you.

There’s nothing I can say about this business that hasn’t already been posted here, but they deserve the redundancy. Zaven and his team are so kind, caring and capable, they’re like something out of the golden age of our country’s past. They represent the epitome of a business that cares about its customers; deeply, sincerely, and personally.

Amazing service! Zevin really cares about people. I will never u find a pharmacist as helpful and knowledgable as him. Also the service here is amazingly fast!

This place is my favorite pharmacy of all time. Zaven is always extremely kind and super knowledgeable in the field of medicine, there hasn’t been a question I’ve asked that he could not answer. And I’d like to add that he and his staff have went above and beyond in helping me with getting my prescription orders filled, I’m not sure if I can ever find a pharmacy with a team as awesome as Magnolia’s. 5 stars!

I’ve never worked with a pharmacy with so much integrity. I like my other pharmacist A LOT but I am still going to stick with Magnolia Pharmacy because they are simply the best. It’s like having a personal health advocate on your side – they really know what they are doing. And Zaven is so passionate about what he does it makes going there a real pleasure when usually having the need to go to a pharmacy is not a good thing.

Great people knowledgable staff. They can explain all the reasons this particular medicine was prescribed & how to take it safely. Nice family business. Extra free parking in 3 story structure just west of main building. It is busy once in a while but, they remain smiling & polite. They really care for their customers. Zaven is a real asset, so smart. Love this place.

This pharmacy is top notch. The staff and pharmacist are so helpful, quick, and efficient. I am always in and out of there in less than 5 – 10 minutes dropping off a prescription.
I’ve converted all my RX’s to this pharmacy because of the wonderful customer service. I hate when I have to use god awful cvs for anything and I’m so glad I found this gem!

This pharmacy is amazing. It reminds me of what a mom & pop shop pharmacy would have been like in the 1950’s. Never before have I received such exceptional customer service and knowledge. The main pharmacist goes out of his way to make sure you understand the medication you’re taking, he offers advice, and while you are having a discussion with him all of his focus is on YOU and he is so nice and sincere. Living in 2015 it’s rare to have such a small town feel as you do when you receive your rx’s here. I value that in an establishment and I can’t believe I wasted a decade at CVS where their «pharmacists» are like robots, there is no real sincerity or care, and it’s just another zombie customer service location. I will NEVER go anywhere else. They are a 1950’s feel in a world so overrun with corporations and bar codes. Here, they treat each and every person like a person, not a number. I recommend them to everyone I can.

What a bunch of assholes! While trying fill a perception the guy on the phone was such a rude and non compassionate person it’s horrifying to think he works with sick people, before I got the chance to ask my question he hung on my as if I’m doing something wrong by calling them. Never ever ever will I give my business the a scumbag like this! You should be ashamed! Horrible service wow!!!

Love everything about this pharmacy. So helpful, friendly and always on top of it all. I’ve been going to this pharmacy for almost 4 years and have never felt so welcome anywhere else. Zaven and his team are just wonderful. Highly recommend!

Magnolia Pharmacy is a hidden gem in Burbank as far as Pharmacy’s go. Great service and very friendly staff, very fast percription fills. Zaven and the girls know their stuff I’m glad I found this pharmacy, no more long waits at Rite Aid or CVS.

I love love love my pharmacist… yes thats a little overboard but he is the best ever!!! EVER!!!
I wouldn’t even consider going anywhere else… however on Tuesday he sort of forced us… the price on one of my Moms scripts went way way up recently… so he had his assistant call Costco in Burbank to get their price… and then told us to go straight there… as they would be selling us at the old price and did not have price increases reflected yet…
Bah Humbug… we went off to Costco… horrible horrible experience. rude…cold.time wasters… OK yes my mom saved roughly $ 500 .but like she said the price will increase there too once they run out of stock, actually she said she would have preferred to just pay the extra at Zavens. but we do appreciate him trying to help us out…
Its all about service… this guy knows everyones name… he’s very friendly, caring, and goes above and beyond what one would expect… he hunts out deals for you.
I use to get my scripts from walmart… or costco. but never again… they make you feel like a burden as if they are doing you some big favor… always with a grudge…
Not here… Magnolia pharmacy is the only pharmacy for me, Zaven is the best ever… he’s the kind of guy you end up friends with, almost want to take him to lunch for treating us so well all the time…
Seriously people… don’t nickel and dime, this guy searches for the best deals for you and really really cares about his customers… I will always be one… there is no other pharmacy for me!!!

I got a prescription filled here last week Tuesday. Zaven, the pharmacist is very caring and genuine. At first, you are taken aback because it’s unusual, but then it becomes quite refreshing after you realize you have just been in Los Angeles for far too long ha ha ha!
Seriously though, I’ve never had a better experience at a pharmacy. He really wanted to get to know me, make me comfortable and did everything he could do to help me cover the cost of my medication since I don’t have insurance. He didn’t act like he was better, but someone who understood what we face in tough economic times. He joked and made me laugh. His staff was very warm and friendly.
I could tell that they really enjoyed their job and that always means a great boss! I live in Hollywood and drove around to find the best possible price. I am so glad I found them and I will visit again.
Support local business.

The pharmacist made me feel so good, even as I felt SO SICK. He was nice, kind, and funny. I would recommend everyone go here, just to see what customer service really looks like. Thank you!

Zaven Krkasharian is a warm caring human being who happens to be a pharmacist. The service, prices and empathy are unmatched. Well done!

I cannot concur enough with the previous reviewers. I live in Hollywood Hills and discovered this pharmacy only because I have one doctor in the building. Now I go there for everything even though it is out of the way for me — that’s how good it is. Zaven is everything the other posters say — kind, caring, friendly and 100% genuine. And he knows his business like no other pharmacist I have ever known. He is an awesome addition to anyone’s healthcare provider roster whereas most pharmacists are little more than cashiers these days. If you are tired of receiving little or no service, go to Magnolia Pharmacy. You will never go anywhere else again.

Zaven is great. I decided to try him out after a visit with my physician located upstairs from the pharmacy. I got tired of waiting for my prescriptions at the Chain pharmacies EVEN after ordering on-​line or calling a day or two in advance.
The day I went in the prescription I needed, he had just ran out of. He had a bigger bottle and offered it to me for the same price. It’s an injectable and this was great because it saved me the trip of having to come every month. He is a sweet caring man and makes sure you know all the interactions of the drugs. He definitely knows his stuff.
After chatting with him, I found out his wife works at the hosptial I work at and I also worked with another family member at my other job.
My prescriptions are always filled in quick manner. I’ll call in and in 10 min they are ready.
This is the service that should be around and reminds me of how the medical industry ie, doctors, pharmacisits and other used to be.
Give him your business, the chains won’t miss you.

Zaven Krkasharian, the pharmacist who runs this place, is one of the warmest and most caring professionals you’d want to meet. How refreshing in an era where much of the healing arts have become an routinized, bottom-​line enterprise! They are open 8:30 AM — 6:00 PM, and on the ground floor of this medical office building. Zaven expresses concern about making sure that the patients are informed about their insurance coverage, and also that they are educated about the products they are purchasing.
I met Zaven in the hallway today, and I can say he is the only pharmacist I’ve ever known to stop, chat, smile, and actually shake my hand.