The Oaks Apartments

After 7 years of living in TX, my wife and I decided to move from San Antonio to Los Angeles. Before we even started looking for places my wife already knew that Burbank was the best area regarding family friendly areas, the best schools and great places to live in. And we found our place at The Oaks Apartments. Our son´s elementary school is walking distance, the complex is very safe, the community is simply great, very nice neighbors, beautiful setting full of trees and the facilities are amazing. But even more important than that is the human touch, provided by our incredible manager Gloria, who will help you with any issue you may face and is always looking for way to improve our community, be it by keeping you informed about anything happening within our complex or the surrounding areas, or by arranging meet-​and-​greets for the neighbors to chat and mingle and to better know the persons living next to you. Our always-​ready maintenance handy man is a marvel, he is fondly known around the community as Don Marcelino, and he will fix anything for you in a jiffy, always with a big smile and a wonderful conversation. My wife and I can´t say enough great things about the Oaks, we love living here and it´s become our home. Thank you.

I lived at the Oaks for 1 year. I can only say good things about it. I lived in a 2b2b, the AC worked perfectly through the whole year, the washer and dryer had some issues and they were replaced immediately. The handy man, Marcelino is the best.

I lived here for a year and they had just renovated my apt when I moved in. This means new dark laminate wood floors everywhere except the bedrooms (no linoleum, yay!) and new paint everywhere. I lived in the 3^rd floor loft which gave me very high vaulted ceilings in the living room and stairs up to the loft above the dining area. The kitchen and entryway are just plain awkward. If you like to cook, you will develop a touch of claustrophobia using that tiny U-​shaped nightmare. The oven and dishwasher can be opened at the same time, and that is the only nice thing I can say about that room. The entryway has a bulged out wall behind the front door that prevents you from flinging open the door, and the opposite side there is a half wall separating the dining area as well as a load bearing column which makes the space feel cramped. If you like to be greeted by your spouse when you get home, you might ask them to let you get past the walls and columns first, otherwise, claustrophobia again. My only other gripe with the place is lack of storage. Narrow pantry is dysfunctional, small linen closet in bathroom, and laundry is in the hallway behind bifolding doors — nowhere to store your brooms/​vacuum unless you want them in your clothes closet (yuck). I remedied this issue by purchasing the big 3-​door armoire from IKEA and using it as my catch-​all storage: cleaning products, grocery trolley, vacuum and laundry supplies all stowed away behind doors.
Amenities include a small 2-​story gym, downstairs cardio and upstairs weight machines, as well as a hot sauna which nobody seems to know about (score one for Liz). The pool is actually hot-​tub sized, so there are 2 jacuzzis with jets: one hot and one cold. You have to buy your own fridge but that’s pretty typical. There are also laundry facilities on sight which I used occasionally when I had a comforter or something huge I couldn’t fit into my little washer in the apt.
The manager Gloria is very good at her job and takes care of any issues you have right away. The maintenance men are also very sweet. They have responded to an issue with my garbage disposal within 2 hours, and they gave me touch up paint when I scratched the wall with my furniture. A pleasant, quiet place to live.

I lived here previously for a total of 3 years and it was one of the best places I have ever lived. The manager is EXCELLENT and always responds to any problems you might have, if any come up! The management is also very friendly and took the time to listen and really care. You don’t find that very often! I loved living here! The rent used to be very reasonable, but they upgraded everything and so now they charge more. I only wish the Junior 1 BDRM’s had a stackable washer/​dryer. I would move back in a heartbeat! Well, thanks for everything you did for me! And I loved living here!

I’m surprised at the last comment. This was actually one of the only apartment complexes that called me back when I was apartment hunting.
I have lived here for about a year now and have had an amazing experience. Management is amazing! Anytime I have a problem with anything at all (and I hardly ever do!) it is fixed the same day.
I have always felt safe here. The people are friendly and all my neighbors are quiet which is a huge plus in my book! I love my apartment here. It is up to date and everything was so clean when I moved in. I couldn’t ask for a better place to live.
Again, I can not brag enough on how great the management is here. I truly feel taken care of and that I can count on them for anything I need.

On ApartmentRatings this building has tons of positive reviews about the supposedly sensational resident manager. Well, they’ve all been posted within a week of each other, so that explains that. I’ve called and e-​mailed 5+ times and can never get anyone to schedule an appointment with me. Why post Craigslist ads if you’re not even trying to lease anything? Even if everything’s leased, you should have the courtesy to call back and say so. Run, don’t walk, from this building. Usually managers are MOST responsive during the leasing process, and obviously less so once you sign on the dotted line. I can’t even imagine what these people are like once you’re locked into the contract!