DoubleTree by Hilton

This might be a strange review, as I didn’t actually stay at the DoubleTree. Regardless, I was blown away by their hospitality when I stopped in after being involved in a road rage incident on Williston Road and into their parking lot. They were beyond helpful and comforting. They gave me a cookie and a glass of water and even offered to call the police for me. They went above and beyond for someone who wasn’t even a guest in their hotel. I can’t imagine how great they would be to a guest! Christian, Jessica, and Griff were the three at the front desk, and they deserve some recognition for how well they treated me. Thanks to the wonderful staff. I will definitely be staying at a DoubleTree the next time I travel.

Very good Service Desk Staff! and the cookies are definitely the best!

I’m quite happy with DoubleTree South Burlington! I only needed an overnight before a very early flight out but they could not have made it easier or more comfortable. I reserved online and with HHonors I could pick my room. Check in was a snap, front desk had my reservation, keys, map of best place to park, hours of amenities, everything! I got unpacked, unwound, enjoyed a very clean room, quiet night of sleep, easy checkout… all worked out great! No nasty surprises whatsoever! It’s at a reasonable price, a great location to downtown or the airport and is no-​frills but perfect for a night’s sleep. I highly recommend it for the «just passing through» or «quick stop» traveler!

I’m an experienced silver Honors member and this hotel is terribly outdated. No mouthwash provided and it is only 2 levels so be prepared to walk around the sprawling complex to get things done.

Average hotel here, Seems a bit outdated but in general room was clean and was within very close walking distance to The Higher Ground music venue. Next time I will probably try the new Homewood Suites next door, but overall a cheaper choice to stay and get your Hilton point :)

I stay here often when I pass through Burlington. Service is always good. Rooms are clean and some recently renovated. Restaurant on main floor (Trader Duke’s) has good food. Even got one of the oup recipies from the chef (Tomato Basil soup) Made it at home, yum!

Wow, doesn’t even begin to explain all of the staff I came into contact with my one overnight stay here. My first interaction was calling the hotel for the free shuttle to pick me up from the airport. Elizabeth showed up promptly with a very big smile. She was very welcoming and full of great tips. After walking into the lobby I again see Elizabeth who is pulling double duty not only the shuttle driver but also front desk associate. She welcomed me again and was happy to inform me I was being upgraded as I was a Hilton Honors member. After checking into the suites we were very hungry so we visited the hotel restaurant Trader Dukes. We were waited on by the Bar Tender Jess, who was very attentive an also friendly. I was extremely surprised about how fresh the food tasted, I had the soup and sandwich which also came with fries a lot of food at a really fair price. The actual hotel room was really far from the front desk but not that big of a deal.

Nice clean hotel. Friendly staff. Price wasn’t crazy ridiculous either. Has a mini fridge but no microwave. All in all nice place.

I booked this hotel for a business conference because I am a Hilton Honors member and the price was less then all of the other hotels in the area. I immediately regretted my decision upon arrival, as the hotel is not in the best shape and is a bit dated. Unfortunately all of the other hotels did not have available rooms when I called looking for an alternative. Each time I returned to the hotel and took the very long walk back to my room, my regret grew. The room did have a refrigerator which is nice and a very loud fan in the bathroom that would not shut off, not so nice. Not a terrible hotel, but difficult to recommend.

Came here for a wedding. Not impressed. Front desk was distracted and sent us on a bit of a wild goose chase over something they were holding behind the front desk the whole time.
Housekeeping didn’t manage to get to our room til around 3pm. When we informed them that we would be leaving in 15 mins and were getting ready, they complained that they had just our room to go and wanted to leave. Seriously? We were gone for 4 hours between 10 and 2pm… nothing was done… so why is it our fault and should we, the guests, be inconvenienced? They never made up our room, so we lived with the same towels and a dirty room for both nights. Nothing special. Bartender at Trader Duke’s stayed open later for us on Saturday when we got back from the wedding around 1130pm, but that’s about the only plus side. Wouldn’t stay here again.

Don’t expect more then a bed for a business stay
Geschäftlich hat es uns mal wieder nach Dublin getrieben. Die letzten Aufenthalte habe ich eigentlich immer im sehr empfehlenswerten Westin Dublin, Dylan oder im The Gibson verbracht.
Da dieses Mal zwei Nächte von unserem Geschäftspartner bezahlt wurden habe ich das Doubletree auch einfach für ein relaxtes Wochenende vor dem Geschäftstermin gewählt.
Ein Hotelwechsel erschien uns irgendwie zu stressig. Leider muss ich mittlerweile sagen, dass wir lieber hätten wechseln sollen. Mit einem relaxtem Wochenende hat das alles leider
nicht mehr viel zu tun. Als wir ankamen mussten wir uns durch eine Lobby voll mit jeder Menge recht betrunkener Gäste kämpfen. Die Musik in der Lobby war so laut das ich den
Concierge anbrüllen musste damit er mich versteht. Das Zimmer was wir bekommen haben war eigentlich ganz schön. Da gibt es für den Preis nichts zu beanstanden. Wir sind dann erst
mal essen gefahren und haben gehofft das die Party nach unserer Rückkehr beendet sei. Leider war dem nicht so. Die Party ging bis ca. 3:00 Uhr mit voller Lautstärke weiter. Eine telefonische Beschwerde
beim Concierge brachte uns die Info das die Party doch nur noch eine Stunde dauere und man da leider nichts machen kann. Am nächsten Morgen lag netterweise ein Zettel vor der Tür
das man sich entschuldige und die letzte Nacht nicht berechnen würde. Fand ich fair seitens des Managements — dennoch hätte ich gerne mehr geschlafen. Nach unserem Frühstück das eigentlich dem Preis
entsprechen (umsonst) ganz gut war sind wir dann noch mal zum Concierge da man uns gerne ein ruhigeres Zimmer geben möchte da am Abend wieder eine Party sei. Juhuuuuu !! Wir haben dem zugestimmt. Innerhalb von 30 Minuten sollte
das neue Zimmer ready sein und wir wollten uns auf den Weg in die Innenstadt machen. Nach ca. 1 Stunde warten auf dem Zimmer habe ich mich beschwert wann denn bitte der Zimmerwechsel stattfinden soll. Man hat sich entschuldigt (kann man hier übrigens hervorragend) und es kam dann tatsächlich binnen zehn Minuten jemand der uns in ein anderes Zimmer umgezogen hat. Wie das alte Zimmer ist das neue auch dem Preis entsprechend gut. Nach einer vergeudeten Stunde wollten wir dann nun endlich in die Stadt. Als ich dann aber meine Wertsachen (Laptop, Pass, etc.) in den Safe im neuen Zimmer einschließen wollte, begrüßte dieser mich mit der Meldung «Batterie alle». Ich habe den Concierge angerufen und man wollte sofort einen Mechaniker ins Zimmer schicken. Nach dem ich dann innerhalb einer weiteren Stunde Wartezeit drei Mal angerufen hatte und man sich wie immer perfekt telefonisch entschuldigt hatte wurde mir das Thema zu bunt und ich bin runter an die Rezeption um die Sache final zu klären.
Ich habe recht genervt den Manager verlangt mit den Worten «Now i’m really super pissed». Der Herr kam dann auch und hat sich natürlich ebenfalls vorzüglich entschuldigt. Mittlerweile kam übrigens der Mechaniker im Hotelzimmer an. Allerdings ohne Batterie. Hat ihm wohl keiner gesagt das die Batterie alle sei. Als mich der Manager fragte was er mir den Gutes tun könnte habe ich ihm genervt gesagt «your service really sucks here — maybe just try to get things done instead of apologizing all the time». Das fand er allerdings nicht so gut und er ermahnte mich, dass ich doch bitte weder ihm gegenüber noch gegenüber seinem Personal «bad language» verwenden soll. Sorry aber das wurde mir dann irgendwie zu doof und wir sind in die Stadt gegangen. Vorher hab ich aber noch schnell 1 – 2 Getränke in den kleinen Kühlschrank gestellt. Als wir gerade wiedergekommen sind musste ich aber leider feststellen, dass der Kühlschrank wohl leider defekt ist. Der Manager kam gerade mit einem Mechaniker welcher das bestätigte und hat vorgeschlagen das er den gerne nun Austauschen könne. Da wir gerade nach einem anständigen Stadtbummel ein bisschen Ruhe wollten haben wir das Abenteuer mal auf morgen verschoben ;) to be continued…
Ganz ehrlich ich bin diese Art von Service einfach nicht gewöhnt von der Hilton Kette und ich rege mich weiß Gott nicht über jede Kleinigkeit auf (das ist meine erste negative Bewertung EVER). Aber das Doubletree Burlington Road bekommt einfach nicht das geregelt was man von einem Hotel der Hilton Kette erwarten kann. Es gibt immer Mal Kleinigkeiten die schief gehen können und jeder Mensch macht Fehler aber in der Summe fühlt man sich hier nicht wohl — Ich zumindest nicht. Da gibt es in der Preisklasse einfach viel bessere Hotels: Westin, The Dyland, The Gibbson usw.
PS: Rechtschreibfehler darf jeder gerne behalten ;) zum Fehlerlesen war ich gerade leider zu faul.

Not a great hotel but the staff makes up for it. We left two jackets in the closet. I know, I know, it’s our error. Discovered the error two hours and 150 miles later. Called the hotel and front desk people went to the room and our jackets showed up at our home three days later.

Friendly staff greets you at the start. This is a sizable property with good amenities. Pool and fitness center are nice. And the trader Duke’s restaurant offers reasonably priced food and a full bar!
It’s a short 5-​minute hop into downtown Burlington and the shores of Lake Champlain with tons of great food options.

Best service ever! Was heading downtown to catch a cruise. Front desk manager offered to drive us as we missed our bus. Everyone was super sweet and we got a great room! We will stay here every time we are in Burlington!

Super outdated for a hilton. Since I am a Hilton honors member and my work often uses hilton as a «preferred» hotel, I picked this hotel over the marriott down the street based on the price. I would have definitely paid the extra 50 bucks out of pocket to stay at the marriott next time. This place is gross!
The front desk is super friendly, and upgraded me upon arrival which I thought would have been great. The hotel is very long rather than tall, so I had to walk pretty far from the entrance get to my room. I was instructed to park out back for future reference (who knew there was even parking back there). I got to my room and was immediately turned off by how outdated EVERYTHInG was inside including a beat up couch, dented/​torn/​scratched wallpaper everywhere, hair from some sort of animal on the bed spread etc. Not to mention lamps with glass tables and silverware in the kitchenette were filthy (I washed them so I could use them). I also should note that the room was set to 75 degrees and it is taking over an hour to get to 71 so I can sleep. Thanks for being friendly but. Place needs a major face lift!

Nestled in a great location in the heart of South Burlington VT. Not far from shopping, restaurants and attractions! As Hilton Honors members, we stay in rooms exclusively for Hilton Honors members which is a small incentive for staying at this location in addition to the great customer service and the location of the property for an easy on and off I-​89.

Came down for a flight out of Burlington. Check in was easy and clerk was friendly and helpful. We qualified for a free breakfast, but our flight was too early so he gave us coupons toward dinner at Trader Dukes .(hotel restaurant). Bed was comfortable. Room was clean. Bathroom was small, but adequate. The warm cookie hit the spot.

It must be the free cookie that I know I’ll get when I check in that got me to stay here…
I guess you can call it charming, but I think this Doubletree is a little dated. Checking in was no problem, my room was fine, complimentary wifi, shower had good water pressure, free parking and the amenities were standard.
The location was also what got me to stay here. I was planning to stay at the Hilton on Battery Street but since the rate was ridiculously high, to my surprise, the DoubleTree had a very reasonable rate and it’s only less than 2 miles away from Church Street in Burlington VT. Not bad at all! It’s a great altnerative if you want to be close to downtown Burlington.
I had the chance to try out the food at the hotel restaurant for 2 room service meals and 2 breakfasts. Maybe I’m spoiled and I TRULY know I am not going to have the best meal of my life but I really didn’t like the food. I had the french onion soup and it was the most salty cup of soup I ever had. It tasted like someone dropped the salt shaker in the pot while making it. I also gave the butternut squash soup a try and it was much better. Choose the butternut squash over the french onion if you were to pick one.
For breakfast I had a vegetable frittata and once again, I know this ain’t no fancy breakfast, but a frittata is not scambled eggs with vegetables mixed in. It was also soaked with oil and I really didn’t feel like having an intake of high cholesterol for breakfast prior to an important meeting. I also couldn’t tell if they burned the potatoes because they tasted like potato chips, but hey that worked for me.
All in all, you can’t have everything when you travel but will I stay here again? Yes sure, they do have free cookies, wifi and parking after all!

Utilitarian charm in a very lovely city. Just the basics here, nothing special. The room appeared very worn but kept clean, the bed was comfortable but a bit small. Internet was great. A corporate rate on the room made it reasonable for what it was. Noisy at night, the sound proofing left a lot to be desired. Easy to get to and close to the airport.

Stayed here last year and had an amazing time.
The rooms are clean, cozy, and nicely furnished. The staff was friendly and helpful.
Pool was clean as well. The breakfast was nice, had hot and cold food.
The pricing depends on the time of year you go at. Summers are pretty expensive about 170 $ per night. I think that is a little to much, but most hotels in Vermont are that price in the summer.
We like going in the fall, the prices are in the 70 $ to 90 $ range.
I love Vermont, there is a small town feel you don’t get everywhere. Everyone is so friendly, you are surrounded by trees and mountains. If I could live anywhere, Vermont would be it:)

I have to say that I was not terribly impressed with this Doubletree. It is older, smaller, the rooms were cramped and the ceilings were low.
The attached restaurant is very overpriced.
The staff was friendly and polite as you would expect.
Location is good… close to the university and Church St.
I found the rates here to be rather high much of the year as well.