Mirror Mirror

I have been shopping here for years. Now that there is another major makeup store downtown I hope their business stays consistent.
Such a great variety that we will not find anywhere else, the staff are adorable and kind. They also offer cosmetology treatments as well though I have never indulged. It’s near the lake so you can head over to the ice cream for a creeme with your fresh bag of makeup gold.

What a gem in Burlington! It’s rare to find Natura Bissé products and facials, and Mirror Mirror offers Natura Bissé facials at a third of the price that one pays in New York. The entire store is replete with unique products and lines that one does not see locally, such as La Mer, etc. I thought that the staff was very helpful, and the treatments helped me to pass a rainy day visit to the green state of Vermont! Thank you, Mirror Mirror!

I like Mirror, Mirror for their large selection. I visit there about once a year to change out lipstick colors (I don’t wear it often) and get some new eye shadow. I usually purchase 3 – 5 new tubes of lipstick… that’s about $ 100 in LIPSTICK. I will often ask some questions about a skin care line I’m interested in and generally the staff is knowledgeable about the product in inquiring about.
Last year I would’ve given a 4, possibly 5 star rating based on past experiences, however, after the last visit, I’m trying really hard not to decrease my rating.
So let’s discuss this… the staff. The were, kinda dismissive and borderline rude. It was a Sunday and just two associates working, but it was just me in the shop. I asked the women who asked if I needed anything, for some help and advice with picking out some new lipstick colors. At first reaction, she seemed a little annoyed that I asked. As the time I spent there rolled on, she increasingly became annoyed. I even caught her rolling her eyes when I asked if there were any other suggestions she had.
Maybe this isn’t the most favorite part of her job… but this experience paled in comparison to the service I had come to know and rely on.

Mirror Mirror is a great place to buy products you won’t be able to find elsewhere locally. Their showroom is chock full of good stuff with helpful saleswomen to answer your questions and help you try things.
In terms of spa services, Billie gives the best massage in town. Shannon is my favorite aesthetician there and also works on the sales floor from time to time. She’s extremely friendly, gives a mean facial and does great brow work, too.
I haven’t had the mani and pedis there but they carry a lot of interesting, cutting-​edge polishes that are fun to look at.

Massage with Billie — it doesn’t get better than this! Billie is a trained massage therapist, as well as an esthetician and certified make-​up consultant. I’ve followed Billie to her new location at Mirror Mirror because I simply couldn’t do without her. She’s enormously skilled; she’s also caring and attentive, and will do everything she can to give you the massage you want. My partner is a hunter, and she does real deep-​tissue massage to keep his muscles in top condition. I have MS, and she has looked into the best ways to help me, and gives me a strong, renewing massage that leaves me feeling like I can do anything. She’s aware of every nuance of my nerves and muscles, and knows just what needs attention. At the same time, her gentle, caring attitude adds to the healing effect of her massage. I just cannot recommend her highly enough.

If you ever want to go and test out some products, I would encourage you to bring your own applicators/​brushes. They carry wonderful products but it appeared to me that they have very sloppy practices. What establishment now days doesn’t use single use applicators?
After communicating with management, I was assured that all brushes are sanitized after each use and I can only trust that this is the case. I had to agree with Lindsay however that it would be wise for the girls to reinforce this with their patrons. Had I been told this, I would have left there feeling much better!

This place is incredible. When I first started to realize that there was such a thing as high end makeup I was dismayed that there was really only one place in burlington (that I knew of) to get high end makeup, the Mac store. Or Macy’s too I guess. The problem with those two places is that either the people don’t know what they are doing because they are just sales associates plunked down in the makeup section or they wear clownish makeup and never match foundation properly. When I found out about Mirror Mirror it was amazing.
Now we have a Sephora inside JC Pennwy but it still doesn’t compare. The women at Mirror Mirror really know what they are doing. They are the perfect amount of friendly and they are never too pushy. They can easily find the perfect shade for you or suggest a great cleanser. They stock brands that you don’t find at the other stores locally like Trish McEvoy and Lipstick Queen. It is definitely my favorite place to shop in Burlington.
I haven’t experienced their other services and I probably should go in for one but I’m sure they are also amazing. Mirror Mirror is not the type of place that would do anything badly. I can’t wait until I go there next!

Go to place for great advice on skin care and makeup. All the ladies that work here are spot on with recommendations and truly listen to what you are looking for. The first time I walked in I had no idea what primer was, how to use bronzer or why I should be wearing blush. They politely held my hand through stepping up my daily routine and showed me how to use everything they recommended. I now go to them for my eyebrows and all skin care needs. Everything I’ve purchased I have absolutely loved and used on the regular. A true gem. If your looking to revamp your look, get professional make up tips or have some fun… Stop in here. You won’t regret it.

I returned to mirror mirror to attain the same service as the previous visit. The two visits were vastly different in every way. As I entered the store all I was thinking of was am I dressed appropriately for the spray tan, did I prepare, am I on time, did I bring plenty of cash to tip, take off my rings, etc… Upon reaching the counter I became some sort of ghost. The receptionist walked away without a word after assisting the two women ahead of me. An older woman asked if she could help me haughtily then walked away without a word, never to return, the queen apparently had to do someone’s makeup before she had to rush off and have snow white sent away. mirror mirror indeed…
Finally as I was about to give up a woman approached me. She was nice but had none of the knowledge or expertise of the previous aesthetician who assisted me. The first visit I reviewed previously was wonderful. The woman was a pretty petite blond who was a wealth of knowledge and shared it as she was applying the tan. This woman gave me no information. Then as I was paying in response to my question about a lotion that would prolong my tan she provided me with an at home tanning mousse that cost as much as my session. I felt so insecure and uncomfortable at that point after my time in that atmosphere, with such treatment I just accepted and paid for it. I paid 45 dollars for a product though I just paid for the service professionally. Why would I want a home tan spray or mousse? After the spray session she advised me to dress that I’d be fine though I was wet for quite some time. She provided no information without a preceding question. I will never go there again. I went in feeling happy I left feeling like a chump. I also asked for a deep tan that was unnoticeable. The entire experience was a waste in every way. I left over $ 100 poorer and sunk.

Love this place. Erin is my gal for waxing who is amazing and so much fun to visit! Most recently Lydia and Christine did my wedding makeup for me + bridal party, and they did a phenomenal job. Christine personally did my makeup and she was wonderful — she really worked with me to make sure I was comfortable with my makeup and was very accommodating when I kept changing my mind. On the day of the wedding I really loved my makeup look, and also thought all of my bridesmaids look amazing ! I really love this store and keep going back for the great service, people, and products!

I have been to Mirror Mirror on numerous occasions for spray tans for weddings. When I went a few days before my own wedding, I followed all recommendations to get the best results but I did not really notice much of a difference between my normal paleness and this spray on «tan.» I also went to get one about a month later for my sister’s wedding where I ran into problems. I asked her to go one shade darker since I didn’t see any change in my skin tone. Once again, I followed the recommendations and then next morning (yet to shower since being sprayed) it was pointed out to me that my right lower leg was incredibly pale while the rest got a tan. Keep in mind, I had this done the same day as my sister (the one getting married) and she had to go back because the machine malfunctioned while she was being sprayed and there were splotches on her chest. I have called Mirror Mirror countless times and left messages for the owner/​manager to get back to me, one phone call I was told I needed to email the manager/​owner, I did so numerous times and no response via either route. I have been disappointed with this line of service as my family frequents this establishment often but I guess they are only receptive when you are handing them the money. I originally had hoped to return prior to the wedding and have my leg resprayed but that was not possible as I wasn’t able to contact anything besides the machine prior to the wedding. Unfortunate experience.

I got the best manicure I have ever had in Burlington yesterday! I read a NY Times article on Tata Harper, and she mentioned getting manicures at Mirror Mirror. I’ve been shopping at Mirror Mirror since I moved to Burlington years and years ago, yet had NO clue they did manicures. I called immediately and got an appointment for that afternoon with Kathy.
Kathy is AMAZING! She is so professional, her space is clean and organized and she is SO fun to talk to while getting your nails done. She was so knowledgeable and sympathized with me as I told her my years of horror stories at other nail salons around town. The nail polish is high quality, and Kathy did an incredible job. My nails look amazing-​from the polish to the shaping, everything was super on point. I highly recommend Kathy to anyone looking to get a professional, perfect manicure with a side of friendly conversation!

I went to Mirror Mirror yesterday to see if they could help me with my makeup for my wedding day after a horrible trial run at a local salon where we are getting married.
Amber came to my rescue and was able to do a bridal consultation right then and there. I do not believe I have ever looked better in my life I had no idea make up could change your face like that and I knew I could not have my wedding without Amber there to do my makeup.
She did not have my date booked, miraculously, and she will come do me and my three bridesmaids makeup on our big day. I am so excited!!! I am beyond impressed with this store’s professionalism and skill. So happy I booked them!

I give the store 4 stars for the variety of beautiful, high end products. You don’t find this selection anywhere in Burlington, so if you are up for something special, this is the place to go. That being said, it’s quite expensive and (the reason for this review) there are no price tags on anything in the store — which always leaves me in the very awkward situation of asking for prices on almost everything I look at. After awhile, this just becomes really cumbersome and is a turn off, because even though I could afford anything in there (if I wanted to actually spend $ 300 on a product) I don’t buy anything without knowing how much it costs. I’m not wealthy; I have to watch my budget. This really detracts from my shopping experience and is something the proprietor should consider.

This place is a one stop shop. I can get a facial, pedicure and get my beauty products. Girls are very friendly and knowledgeable. I did my research, they don’t mark up their make up. Prices that mirror mirror has are the same as sephora. Can’t wait for my next trip back!

I got all dolled up for a wedding here and they did a banner job. My makeup artist favored Zooey Deschanel, which is nice if you’re going to sit nose to nose with someone for thirty six minutes or so. They slapped some super long fake eyelashes on me and quite frankly, I didn’t look like a troll as much as usual.

They are very nice and professional, but not good for older women or younger girls. We went there as a wedding party and the make-​up for bridesmaids was okay, but not spectacular. They cake on the foundation and do very little with eyes. There seems to be two modes — either Amy Winehouse or nothing. All of the bridesmaids ended up putting on more eye make-​up and the Mother of the Bride washed her face and started again. Waste of money.

I stopped in a few weeks ago and as soon as I got there, Lydia greeted me. She was extremely friendly and I felt comfortable with her immediately. Sometimes walking into a place with expensive things can mean that you don’t get great service. So I was impressed with her kindness.
I have recently developed adult acne, which has also created slight depression and anxiety and it’s something I’m not used to. My make up just hasn’t looked great and working in customer service, my face is kind of important to my business. I was using Bare Minerals and it just wasn’t working for me anymore. I explained everything to Lydia and she immediately started talking about Laura Mercier products. She demonstrated the make up and knew the exact coloring to use. She addressed every concern of mine without hesitation. She is so knowledgeable and every issue I had with bare minerals seemed to be true of the product. She agreed with the complaints I had with bare Minerals. So I finally felt like it wasn’t my face, it was the product.
After Lydia worked with me and because she did a phenomenal job, I ended up purchasing everything she recommended. I am so pleased with my makeup. I’ve been using it for 2 weeks and it looks flawless! I was so pleased by her service and her extensive knowledge in cosmetics, that I just had to have everything. I spent a lot of money and I don’t regret it one bit. I want to thank Lydia for making me feel like myself again! I will be back to see her for all of my cosmetic needs. I would highly recommend her to anyone!

For any girly girl, this is a gem of a shop. Aside from all the fabulous products: makeup, perfume, skin care goods, it also had a fully functioning spa. I recently had a facial with Therin (of whom I emphatically recommend), and it was a fabulous experience. I’ve been partaking in monthly facials now for several years and have seen many aestheticians. Therin is just great! Very attentive and detail oriented. Do check this spot out!!!

I try to purchase all my cosmetics from here. Although as pricey as Sephora, it’s locally owned. The only other makeup shop in town is MAC which is great but Mirror Mirror offers different brands. I’m a brand mix-​and-​match kind of girl. The staff really knows their stuff. I’m not the kind of person who can just wear any makeup so knowledge about product is key when I’m shopping for cosmetics. I’ve always left with the perfect products for me. Yes, it’s pricey… I have never left without spending more than $ 100, but I’m willing to pay that extra amount for the great service I receive there.