Lovely people, but unfortunately I got a staph infection(really REALLY bad news folks– spent my weekend in the ER with a heavily swollen foot and needed IV antibiotics because the oral antibiotics weren’t strong enough to kill the infection)…the place is cluttered and feels dirty, and unfortunately one of the nail folks is a bit inexperienced. She cut into a blister on my foot and then had me put my foot back in the water beneath me– crisis begins… extremely scary and some of the worst pain I’ve ever had in my life. I will be very careful before ever getting a pedicure again. And never from this place:(
Cynthia H.
Place rating: 5 Cary, NC
The owner and her brother were so kind! The brother did a great job meticulously cleaning and painting my nails! They were willing to take my two friends and me even though it was almost closing time! The woman/owner was such a sweet lady! Would definitely go back again!
Rachel T.
Place rating: 1 Waltham, MA
I never write reviews but I think that after my experience this weekend it is necessary. If this prevents ONE person from going to this salon than I would say it is a success. My friend and I met in Burlington for a quick manicure before dinner on Friday night. We hadn’t seen each other in a while and Burlington was a perfect halfway point for both of us. She had looked at the reviews, and although they were so-so, we decided to risk it. Initial Notes * GPS took me to a completely different plaza, 10 minutes down the road(I later found out that V&V has been in the same location fro 18 years, so not sure how that happened) * Location was sketchy. The top floor of a house looking building behind a Papa Gino’s * The owner(and manicurist) was INCREDIBLY pushy. Could not take no for an answer. Luckily I had read reviews about this exact thing, so we were prepared to turn her down. We weren’t prepared to have to turn her down 20 times. * Both she and her husband were nice, although pushy, but nice enough to deal with. Very friendly. When we left the salon I realized that a few of my nails were not filed evenly. At this point it was already closed, so I decided I could live with it. The next morning, half of the polish on my thumb nail peeled right off. Keep in mind we had both gotten gel manicures, which in the past at other salons had lasted at least 2 weeks. Because I live too far away to go back to this salon, I went to a salon in my town to get it fixed. The woman at this salon was SO wonderful and sweet and began fixing my nail. She pointed out that V&V had barely cut my cuticles, and painted all over them. I asked her honest opinion if she thought the rest of my nails were going to end up peeling off and she said«probably». I then decided to just have her remove the mess and do another full manicure. So, 55 dollars(total) later, I finally have a manicure that looks AMAZING and will last. I will not be returning to V&V.
Marinez M.
Place rating: 5 Burlington, MA
I found this nail shop about two years ago which happened to be three months before my wedding. This place is small, but the services was fast and friendly. For my wedding I trusted Lee to do my eyebrows, she did an awesome job. Since then I only trust Lee to do my eyebrows. They have convenient hours and you don’t need and appointment to get good service(well except on Sundays). I moved, but I still go back to see them. I always take my family there when they come to town. I would recommend this nail shop for anyone who have a busy life and need good service. You will not be disappointed!
Janet D.
Place rating: 1 Burlington, MA
Never again. Pushy lady who started a treatment on me then had to charge me more because I had more hair on my face. Are you kidding me! I would not recommend. Actually I would say avoid. There are no prices listed and she is a con. The other review on this site about the manicure. The same thing happened to me.
Teresa S.
Place rating: 1 Boston, MA
Place needs remodeling
Anna J.
Place rating: 5 Billerica, MA
Love this place! Having just moved into the area I’ve been looking for a good nail salon that doesn’t charge an arm and a leg. Lee was terrific. As far as the other comments go, she is a little pushy. She pushed me to get my eyebrows threaded, and I love them! She pushed me to get a gel manicure… and my nails came out perfect. She may be a little a little pushy, but that’s her job. To sell you as much as she can. When I said I wasn’t interested in a manicure she said ok no problem. The suggestions that she gives are good suggestions. If you can’t say no to suggestions you may not want, this may not be the place for you. Lee was kind and funny. My sister and I left relaxed and happy. I highly recommend V & V.
Jule M.
Place rating: 5 Burlington, MA
I have been coming to this salon for years and love it. Re the complaints from other customers — I have never had a bad experience and don’t think the owners are pushy at all. It is a small family owned townie salon. Everyone that works Here and that I have met here are super friendly. They are also soooo good with my daughter whether she is getting her nails done or not. The price list is and always has been listed to the right of the mirrors/nail centers — not hidden at all.
Christina O.
Place rating: 1 Arlington, MA
I don’t write reviews often, but I felt compelled after my experience at this nail salon yesterday. My friend and I went and it was our first time– I actually picked it because of its good reviews. There are no prices listed for any service, and the owners acted offended when I asked!(Sorry that I have a budget?) I came in for a pedicure only, and the woman told me to try the color on my finger nails and she would«clean them up after.» I thought, okay, that’s nice of her. Well as I’m finishing up my pedicure, she goes to «clean up» my nails and all of a sudden I realize she starts filing(«how nice of her» I think) and then the cuticle cutter comes out. I said«Oh, I don’t want a manicure, I thought you were just taking off my polish» and she said«Sorry honey, I already started the manicure.» Um, no you didn’t? Then she said, «I’ll give you a discount for the manicure.» I said, «No, I really don’t want one.» She continued to push until I literally had to take my hand away from her. It was extremely awkward. My friend also came for just a pedicure, but she was pushed too far into the«let me clean up your nails» scheme which is an ACTUALMANICURE before she realized what they were doing. At this point, she asked for no paint because she wanted out of the manicure. They charged her $ 12! For less than 10 minutes of nail filing and cuticle cutting! I said something to the owners and they took $ 2 off the price, but my friend and I both felt like they were very sneaky and pushy. Beware that if you go for ONLY a single service, they will try to give you other ones and make you pay for them!
Michelle M.
Place rating: 3 Minneapolis, MN
Now they are open on Sundays too, but appointment only. Please call.
Stacey S.
Place rating: 3 Chelmsford, MA
I liked it here but my complaints are the size of the salon and how pushy the owner was. She just kept trying to get me to do moe(I only wanted a pedi but she pushed a mine, an eyebrow wax, nail design, etc.). Overall a good pedi and I would come back in a pinch.
Diana P.
Place rating: 4 Laurel, MD
I didn’t expect this place to be so small, but it’s definitely a hidden gem. Finding it was a little difficult because I didn’t know it was upstairs, but once I got my mani and pedi done I was pretty happy. The service was friendly and quick. The one complaint I do have about this place is that I got a French manicure and pedicure, but my nails aren’t exactly squared(like I asked for) and the white paint isn’t even on both the mani and pedi. Besides this I would come back here when I’m in town again.